RentLondonFlat.com Reviews 215

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fathy is very helpful during the viewing. The flat is well presented. Fathy elaborate all things very clearly. Good experience.

Rated 5 out of 5 stars

Storm Eunice has hit our flat in central London. We had water leaking from the roof and lighting issues. RentLondonFlat team has quickly sent a professional to fix the leaking and within a few d... See more

Rated 2 out of 5 stars

Rent London flat have been very odd with their management of our flat. They asked us to renew our contract after a year and since have been managing our request very very badly and not sorting issues... See more

Rated 1 out of 5 stars

Abysmal service. I checked the event on the day and the viewing was still on with an accepted status next to Fathy Nekheli, who was going to show us around the property, only to get there and not only... See more

Company details

  1. Real Estate Rental Agency

Written by the company

Rent your space, Create your home. We specialise in offering modern high-quality rental flats in and around London, U.K.


Contact info

4.1

Great

TrustScore 4 out of 5

215 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks Frankie

Thanks Frankie, RentLondon are great! They made the process so easy for me and were really helpful throughout. Frankie's been amazing and has made sure I'm happy from start to finish, any issues I had were seen to straight away and would definitely recommend to anyone that wants a headache free move

March 5, 2020
Unprompted review
Rated 5 out of 5 stars

Thankyou Shannon

We have been renting of Rent London flat for 16 months and We are very pleased with them .
Anything we have asked to be repaired has been done also we asked for some new blinds and voile to be put up for privacy and it was done .
I would like to say a massive Thankyou to Shannon who works for the rent London she has been amazing and is asset to the company .
Anything we have asked for she has helped us with even if it wasn’t her role she has been amazing Thankyou

February 3, 2020
Unprompted review
Rated 5 out of 5 stars

What an amazing service

What an amazing service. We work very closely with RLF, they are quick to respond and always make sure operations are run smoothly. I’m delighted to have partner up with RLF and work with Frankie in particular as he’s always responsive and gets the job done. Cannot recommend RLF enough. Thanks guys.

January 24, 2020
Unprompted review
Rated 5 out of 5 stars

I recommend RentLondonFlat!

I can recommend RentLondonFlat after renting with them for more than one year. All issues are dealt with promptly and Shannon and Pascal make sure everything is taken care of. Very pleased with the agency.

October 16, 2019
Unprompted review
Rated 5 out of 5 stars

Renting an appartment

Ive worked with frankie for the past 2 months. He's been really helpfull with me trying to find the best suitable appartment. He answers really quick when it comes to completing all the requirements needed for the appartment and patient with me. Its been a pleasure working with him and i appreciate all the help he's offered.

September 11, 2019
Unprompted review
Rated 5 out of 5 stars

It's our year 2 with RLF

It's our year 2 with RLF, and very happy with the current place. To me, Frankie and team is a very hardworking startup team worth supporting. Good points for company like RLF is you're able to speak to them easily when you need help which is to me the most important consideration factor when it comes to renting. Keep up the good work.

September 9, 2019
Unprompted review
Rated 5 out of 5 stars

What a fantastic service any issues…

What a fantastic service any issues where dealt with promptly and frankie had any maintenace issues coordinated effectively I would definitely recommend
Payment second to non
rentLondonflats very well managed services

Thanks you

September 9, 2019
Unprompted review
Rated 5 out of 5 stars

We have been renting through…

We have been renting through Rentlondonflat.com for the last 4 years and cannot recommend them highly enough. Frankie, Shannon and AJ are all excellent agents who really care about you and always ready to solve your issues. I wouldn't hesitate to contact them again and I encourage you to call Frankie should you need to talk to a really sympathetic person. Thanks for your patience, Frankie!

September 9, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Customer services

Excellent Customer services. We have worked with Frankie on a few new build properties. He also ways out so much care on each and very client. Definitely trust him with all your property needs.

August 18, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Always deal with any issues quickly and efficiently, it's so refreshing to have peace of mind when renting and Pascal is so lovely and helpful whenever I speak to her

August 2, 2019
Unprompted review
Rated 5 out of 5 stars

Very happy!

I had the pleasure of receiving assistance from Peter Panayiotou, it was really a long time that I had to happen to find a real estate agent like him! super helpful at all times and super efficient, I am happy to have found the house I wanted because he was able to fully understand my needs.

July 26, 2019
Unprompted review
Rated 5 out of 5 stars

Very pleased

Very happy with the service. The staffs are extremely helpful and efficient. I would totally recomment to use their service.

July 25, 2019
Unprompted review
Rated 5 out of 5 stars

It was a great experience to rent the…

It was a great experience to rent the flat with RentLondonFlat.com as they always delivered with diligence to my requirements. Frankie was very helpful and efficient with the issues I had with my flat.
I would certainly recommend them.

April 24, 2019
Unprompted review
Rated 5 out of 5 stars

Grent agents! Thank you!

The agents are trustworthy and great! I would recommend them to anyone who is looking for a place to rent in London! Thank you for your help and excellent services!

April 16, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look