Rentumo.nl Reviews 

1,271
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers had a great experience with this company. Customers frequently praise the support team and service staff for being extremely responsive, friendly, and professional when solving various account problems. People also find the online platform very useful for browsing available housing options, sorting property listings easily by price or date, and organizing apartment searches effectively to save valuable time and energy. However, some people mentioned frustrating issues with unexpected subscription charges or difficulties actually securing housing through the platform. Additionally, some reviewers expressed extreme dissatisfaction with the service, warning others to avoid the website entirely due to negative experiences.

What people talk about most

Customer service

Users describe positive interactions with customer service, highlighting friendly, timely, and professional... See more

Staff

Customers consistently note positive experiences with staff, highlighting prompt responses and professional,... See more

Subscription

Consumers find subscription to be frustrating due to unexpected renewal charges and issues with cancellation.... See more

Service

People report positive experiences with service desk inquiries, noting that staff answers bring ease and make... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I contacted Rentumo customer support regarding an issue with my account. The support team responded and assisted in resolving the situation. I appreciate their help in handling the matter.

Company replied

Rated 5 out of 5 stars

Rentumo has a range of houses to choose from and you can try the initial discount price to see if it works for you. I had some challenge and reached out to the customer service. They were quick to res... See more

Rated 5 out of 5 stars

I tried Rentumo while searching for rentals and found it useful overall. It’s nice to be able to see listings in one place and keep track of new options without too much effort. The site is easy to... See more

Company replied

Rated 5 out of 5 stars

The website was very easy to handle. Upon searching for a place/city you want to rent, you can easily access the filters where you can manage your budget and size of the property you are looking for.... See more

Company replied


Company details

  1. Property Management Company
  2. also in
  3. Online Marketplace
  4. Real Estate Agents

About Rentumo.nl

Written by the company

Rentumo.nl is dé ultieme tool voor het vinden van huurwoningen in Nederland. Met meer dan 350 gecontroleerde websites krijg je toegang tot geautomatiseerde zoekopdrachten en directe notificaties voor nieuwe woningen.

Van studio’s tot gezinswoningen, Rentumo.nl maakt zoeken en contact leggen eenvoudig: alles op één plek. Begin je huizenjacht vandaag nog met Rentumo! 👇

Ontdek alle woningen
Rentumo.nl is the ultimate tool for finding rental homes in the Netherlands. With over 350 verified websites, you get access to automated searches and instant notifications for new listings.

From studios to family homes, Rentumo.nl makes searching and connecting easy: all in one place.
Ready to start your search for a new home? 👇

Discover all listings

Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(1,271)

251 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Helpfull.

Rentumo was very helpful at providing a wide variety of options to move into. Very usefull for young people looking for housing.
Definetly Recommended.

January 13, 2025
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Thank you for your kind review! We're excited to hear that Rentumo has been helpful in providing you with a variety of housing options. We're glad you found our service useful and appreciate your recommendation! 😊

Team Rentumo.nl

Rated 1 out of 5 stars

Nutteloos ja

January 12, 2025
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Wat jammer om te horen dat je niet tevreden bent met onze service. Zou je via Trustpilot je e-mailadres met ons willen delen? Onze klantenservice neemt dan graag contact met je op om je verder te helpen. We willen graag begrijpen wat er is misgegaan en hoe we onze service kunnen verbeteren. 😊

Team Rentumo.nl

Rated 2 out of 5 stars

There were not enough apartments online

January 12, 2025
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Thank you for your feedback. We’re sorry to hear that the number of apartments didn’t meet your expectations. Our platform gathers listings from a wide range of rental websites, but availability can vary per location.

If there’s anything we can do to assist or if you have suggestions to improve the service, please let us know. We’re here to help! 😊

Team Rentumo.nl

Rated 4 out of 5 stars

The site only gives links to other…

The site only gives links to other websites and charges a lot of money. However it does give good suggestions.

January 12, 2025
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Dear Elena,

Thank you for your feedback. Our platform gathers listings from over 400 rental websites to make your search more efficient, and we do our best to ensure the process is straightforward and valuable. If you have concerns about the pricing or feel the service didn’t meet your expectations, please let us know so we can assist further. We’re here to help! 😊

Team Rentumo.nl

Rated 1 out of 5 stars

we cannot find a place to live with…

we cannot find a place to live with your website.

January 11, 2025
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Dear Reider,

I’m sorry to hear that you haven’t been able to find a place through our website. Our platform provides listings from over 400 Dutch rental sites, but the final availability depends on the market. If you’d like, you can share your e-mail address with us on Trustpilot, so that our customer service team can give you tips on how to find an apartment using Rentumo! 😊

Team Rentumo.nl

Rated 4 out of 5 stars

Its really useful to get a subscription

I get a lot of variants of apartments according to my price preferences

January 10, 2025
Unprompted review
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Reply from Rentumo.nl

Thank you for your feedback! It’s great to hear that the subscription has been useful and that you’re finding apartments that match your price preferences. If you need any assistance or have questions, feel free to reach out! 😊

Team Rentumo.nl

Rated 1 out of 5 stars

The places are all repeated

The places are all repeated

January 8, 2025
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Dear Vĩ Nguyễn Lê Gia,

Thank you for your feedback! We’re sorry to hear that you’ve encountered repeated listings. Our goal is to provide a wide range of unique rental options by sourcing listings from over 400 websites.

If you’ve come across duplicate entries, this may be due to the same property being listed on multiple platforms. We’re constantly working on improving our filtering process to prevent this from happening.

We appreciate your input, as it helps us enhance our service. Could you share your e-mail address with us via Trustpilot? We'd love to see some specific examples so that we can improve our platform. Of course we can offer you something in return!

Thank you for bringing this to our attention!

Team Rentumo.nl

Rated 5 out of 5 stars

Helped me easily find a new apartment…

Helped me easily find a new apartment as a student :)

January 9, 2025
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Thank you for your kind words! We’re happy to hear that Rentumo helped you easily find a new apartment as a student. 🎉

If you ever need assistance in the future, don’t hesitate to reach out.

Wishing you all the best in your new home!

Team Rentumo.nl

Rated 5 out of 5 stars

Easy search and good website

January 9, 2025
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Dear Donna,

Thank you for your kind feedback! We’re glad to hear you found the search process easy and our website helpful. 😊

If you have any suggestions or need assistance in the future, feel free to reach out. We’re always here to help!

Team Rentumo.nl

Rated 5 out of 5 stars

goodoooooo

January 8, 2025
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Thank you for your enthusiastic feedback! We’re thrilled to know you had such a positive experience. 😊

Team Rentumo.nl

Rated 5 out of 5 stars

Super fijne site

December 3, 2024
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Bedankt voor je leuke reactie! Fijn om te horen dat je tevreden bent met onze site. 😊

Als we je ergens mee kunnen helpen, laat het gerust weten!

Team Rentumo.nl

Rated 5 out of 5 stars

Great website to search for houses!

January 7, 2025
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Dear Senna,

Thank you for your wonderful feedback! We’re happy to hear that you found our website great for house hunting. 😊

If you need any assistance or have further feedback, don’t hesitate to reach out. We’re here to help!

Team Rentumo.nl

Rated 5 out of 5 stars

Many options

I had a lot of new houses

January 4, 2025
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Thank you for sharing your experience! We're happy to hear that you found many new houses and options using our service. If you need any assistance or have further feedback, feel free to let us know! 😊

Team Rentumo.nl

Rated 4 out of 5 stars

Support

Good service and support

January 6, 2025
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Thank you for your feedback! To clarify, we offer customers who cancel their subscription a unique opportunity to get 1 month subscription fee refunded. All they need to do is send us a selfie holding the keys to their new home!

This is our way of celebrating your success and sharing in the joy of finding a new place to live! If you’d like to take advantage of this, feel free to reach out—we’d love to hear your story. 😊

Team Rentumo.nl

Rated 4 out of 5 stars

Helpful Experience with Rentumo's Trial Service

I recently used Rentumo's trial period, and I was very satisfied with the service they provided. During the trial, I received daily notifications with housing suggestions that matched my preferences. The platform is user-friendly and makes it easy to filter and find listings based on specific requirements.
I also appreciated how responsive and organized the notifications were, ensuring I didn’t miss out on any potential opportunities. Even though I only used the trial, it was clear that Rentumo is a reliable and convenient way to search for housing options!

December 20, 2024
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Thank you for sharing your positive experience with Rentumo's trial service! We're delighted to hear that you found the platform user-friendly and that the notifications helped you stay updated with housing suggestions tailored to your preferences.

It's great to know that you appreciated the responsiveness and organization of our service, even during the trial period. We aim to make the housing search as smooth and efficient as possible. If you decide to use our service again in the future, we’ll be here to assist you! 😊

Team Rentumo.nl

Rated 5 out of 5 stars

Good

Pretty good

January 5, 2025
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Thank you for your feedback! We're glad you had a positive experience. If there’s anything we can do to make it even better, feel free to let us know! 😊

Team Rentumo.nl

Rated 1 out of 5 stars

Useless site

After registering for this service, most of the properties in the site was not available or rented out it was a waste of time and money. Just remove properties that are no longer available.

January 3, 2025
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Thank you for your feedback, and we’re sorry to hear about your experience. We work hard to keep our listings as up-to-date as possible, but sometimes there can be a delay in removing properties that are no longer available. Your feedback is valuable, and we’ll continue improving our processes to ensure the accuracy of our listings.

If you’d like us to look into this further, please share your email with us via Trustpilot, and we’ll be happy to assist you. 😊

Team Rentumo.nl

Rated 4 out of 5 stars

Good advertisements quick in the mailbox…

Very good up to date with new advertisements in your mailbox! I can see it very quick.

January 3, 2025
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Thank you for your positive feedback! We're thrilled to hear that you're enjoying the quick updates and new advertisements in your mailbox. We aim to make your search as seamless and efficient as possible. If there's anything else we can do to assist you, feel free to let us know! 😊

Team Rentumo.nl

Rated 5 out of 5 stars

Good customer service.

Good customer service.
They response to my problem fast with good manner. i can feel that they truly care about their customers

January 2, 2025
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Thank you for your kind words! We're glad to hear that our customer service met your expectations. We always strive to provide fast and thoughtful support because our customers are our top priority.

Team Rentumo.nl

Rated 5 out of 5 stars

Proactive customer service on the…

Proactive customer service on the platform very understanding and quick to assist. A special shoutout to Moniek for the prompt assistance.

January 2, 2025
Unprompted review
Rentumo.nl logo

Reply from Rentumo.nl

Thank you for your kind feedback! We're excited to hear that you found our customer service proactive and understanding.

Team Rentumo.nl

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