Very good service, got tmr sticks fitted for my scuf due to stick drift. Controller works perfectly now, better than brand new. Very quick turnover, Joe is also very helpful and responsive. Highly rec... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had my Xbox Series X and Elite Series 2 controller repaired by this company, and they did an excellent job! Everything is working perfectly now. The service was professional, quick, and reliable. I... See more
Was worried at first, but Joe was very responsive when I reached out to him via phone and reassured me. He received the controller well, responded quickly and sent it back in less than a week despite... See more
These guys are fanstastic. Both my PS5 controllers were experiencing stick drift on the left sticks. I was going to replace them, but then I located these guys via eBay and the upgrade service which r... See more
Company details
Written by the company
Repair Capital is a comprehensive mail-in repair center specializing in a wide range of electronic devices, including gaming consoles, controllers, Nintendo Switches, iPhones, and iPads. Our expert technicians are dedicated to restoring your devices to peak performance with quick turnaround times and exceptional customer support. At Repair Capital, we are committed to providing top-notch repair services with a focus on customer satisfaction. Trust us to handle your device repairs efficiently and affordably.
Contact info
United Kingdom
- 07449 948076
- joe@repaircapital.co.uk
- repaircapital.co.uk
4.8
Excellent
102 reviews
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Replied to 100% of negative reviews
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Great service at a good price
Great service at a good price.
For the price of two new xbox controllers (which would no doubt get stick drift and only have a years warranty) i got 5 controllers with hall affect and a 2 year warranty
April 27, 2026
Unprompted review
Splendid job highly recommend
Thought these type of services was a scam but it was 100% legit. Had good communication and fixed the stick drift perfectly and was returned to me within a week. Wayy better than spending £70 on a new controller. I will definitely use his service again once my 2nd controller gets stick drift.
April 25, 2026
Unprompted review
Excellent service
Excellent service. Had three PS5 controllers repaired and I’m very happy with the results. The price was fair, the turnaround time was very quick, and all controllers are now working perfectly. Professional, reliable, and clearly experienced in gaming controller repairs. Highly recommended.
April 24, 2026
Unprompted review
Just amazing
Amazing, sent in my controller with stick drift and it was quickly returned within a week completely fixed, couldn’t have been a better experience, yes it’s quite expensive, but still cheaper than buying a new controller so 100% worth it
February 14, 2026
Reply from Repaircapital
Thank you Freddy
Fast upgrade service but the controller disassembly was a bit rough
I recently tried this service to upgrade the thumbsticks on my controller. The upgrade speed was very fast—they started working on it the same day they received my controller, even though it was their day off, which was really impressive.
However, I noticed that the disassembly process seemed a bit rough. There are white marks on the clips of the controller, which look like stress marks caused during disassembly, giving the impression that it wasn’t handled as carefully as it could have been.
I haven’t tested the controller yet, so I can’t comment on the actual performance after the upgrade.
Overall, the service was very fast, but I would suggest taking a bit more care during the disassembly process.
April 18, 2026
Unprompted review
Reply from Repaircapital
Hi, thanks for your feedback, we really appreciate you taking the time to share your experience.
We’re glad to hear you were happy with the turnaround time, we always aim to complete upgrades as quickly as possible.
Regarding the marks mentioned, we take great care during disassembly and use the correct tools and methods to avoid causing any damage. The type of stress marks you’ve described are not something we typically produce during our process, so it’s possible these may have been present beforehand or can occur from previous disassembly.
That said, we’d be more than happy to take a closer look for you. Please feel free to send us a photo or get in touch directly so we can review this and make sure everything is as it should be.
Once you’ve tested the controller, we’d also appreciate any feedback on performance.
Excellent
Excellent! Fast! The controller is like new. I've already sent in 3 controllers that, luckily, I hadn't thrown away, and they all came back excellent. I recommend them.
April 11, 2026
Unprompted review
Reply from Repaircapital
Thank you Wilson
Quality repair done.
Fast turn around, quality repair of my PS5 controller. Finally stick drift free, would definitely use again for any other repairs.
March 21, 2026
Reply from Repaircapital
Thank you Simon
Nice and quick service
Nice and quick service, got the controller back within 4 days of sending
March 4, 2026
Reply from Repaircapital
Thank you Johnathon
Very happy with their service
Very happy with their service, ps5 controller was fixed and returned without issue. Will use again :)
January 19, 2026
Unprompted review
Reply from Repaircapital
Thank you Charlie
Revived my scuf controller
Revived my scuf controller! Delivered Tuesday and returned Friday! Crazy quick service and would recommend
February 12, 2026
Reply from Repaircapital
Thank you Tom
Some communication and quality issues
Communication could have been better, the website stated I'd receive information detailing where to send my controller for repair and I did not. I had to chase for this information, emailing the address on the website garnered no response, it seems the only way to receive a response is via the chat.
Once sent, the controller stick repair and upgrade was turned around quickly and I received back in good time. Although the controller now works, and I would say works better than standard with the TMR upgraded sticks, there is a small crack in the polycarbonate front cover where the screw from the battery compartment may have been slightly overtightened when putting it back together. This is an Xbox Ghost Cipher controller with a crystal polycarbonate front cover so it is quite visible when the controller is switched on because the glow from the Xbox button lights up the crack.
February 5, 2026
Reply from Repaircapital
Hi, thanks for your detailed feedback, we really appreciate you taking the time to share your experience.
Firstly, we apologise for the communication issues you experienced. At the time, we were having problems with our custom domain email system, which affected some outgoing messages. That said, you shouldn’t have had to chase for the information, and we’re sorry for the inconvenience caused. This has since been resolved, and we’re also improving consistency across email and chat support.
We’re glad to hear you’re happy with the turnaround time and the performance of the TMR stick upgrade, that’s always our priority.
Regarding the crack on the Xbox Ghost Cipher controller front shell, this isn’t something we would expect from our assembly process. We use controlled torque and correct fastening methods specifically to avoid stressing housings, particularly on more delicate or transparent shells like this.
That said, we take concerns like this seriously and would be happy to take a closer look. If you could send us a photo, we’ll review this properly and work with you to find a suitable resolution.
Thanks again for your feedback, it genuinely helps us improve both our service and communication.
Quick and fast
Quick and fast. Really happy with the service got a TMR Hall effect sticks for my controller.
February 5, 2026
Reply from Repaircapital
Thank you
Excellant service and highly trusted
Excellant service and highly trusted. Have sent my controllers here twice and both times fixed and returned working perfectly with one years warranty.
January 27, 2026
Reply from Repaircapital
Thank you Laura
Quick turn around and easy to order
I used Repaircapital to upgrade my Xbox controller to Hall effect sticks after they started experiencing stick drift.
The process was pretty easy, had to pay for the postage to the repair shop myself then Repaircapital paid for the return postage.
In my case it only took a few days from posting to get my controller back which I was grateful for.
My repaired controller works great, no more stick drift and hopfully will last longer now.
January 22, 2026
Reply from Repaircapital
Thank you Thomas
Xbox controller repair
Got my xbox controller upgraded to hall effect joysticls due to stick drift. Fantastic value, did what it said on the tin and quick turn around👍 only slight issue is if you dont put your email in and use a mobile number for contact it wont send you the needed adress to post which delays the process and due to what i presume is high demand for the service getting in touch is difficult took me several days of emails calls and texts etc to finally get an answer. However Joe was lovely and prompt to rectify the issue once i did speak to him and i'm confident he will have this glitch sorted soon 👍 would recomened and would use again.
January 27, 2026
Reply from Repaircapital
Hi, thank you for the detailed feedback, we really appreciate it.
We’re glad to hear you’re happy with the Hall Effect joystick upgrade and the turnaround time. It’s great to know the controller is performing as expected.
Regarding the contact issue, at the time we were experiencing problems with our custom domain email system, which meant some customers didn’t receive the postage details automatically — particularly when only a mobile number was used. We completely understand how frustrating that must have been and apologise for the delay.
This issue has now been resolved, and we’re also improving our systems to ensure information is sent correctly regardless of contact method.
We also appreciate your patience in getting in touch, and we’re glad we were able to sort things quickly once connected.
Thanks again for your recommendation, it really does mean a lot, and we’d be more than happy to help again in the future.
Excellent service
Excellent service. Very fast with great communication throughout. Highly recommend.
January 22, 2026
Reply from Repaircapital
Thank you Gareth
When I needed my Nintendo Switch set…
When I needed my Nintendo Switch set up, I turned to Repair Capital after seeing their impressive online reviews. I nervously mailed my console, hoping for a smooth return. Shortly after, Joe from Repair Capital called to inform me they'd checked the device, discovering a dislodged cable from a previous opening. I agreed to a small extra fee for that repair. The following day, Joe confirmed the installation and cable fix were completed, and he arranged to send my Switch back. The console returned in excellent condition, exactly as expected. Though the return was delayed, it was due to Royal Mail, not the service. The entire process was incredibly straightforward and swift. Joe was fantastic to communicate with, providing clear updates. I'm thoroughly satisfied and will undoubtedly return to Repair Capital for future needs! :)
January 25, 2026
Unprompted review
Reply from Repaircapital
Thank you Henry
Ordered hall effect replacement for my…
Ordered hall effect replacement for my xbox controller. Took less than a week. No more drift on the controller
January 24, 2026
Unprompted review
Reply from Repaircapital
Thank you Jayden
Reply from Repaircapital
Thank you David
2 controllers sorted no hassle and fast…
2 controllers sorted no hassle and fast turn around
January 7, 2026
Unprompted review
Reply from Repaircapital
Thank you Jimbo
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