Repairpartsusa Reviews 

6,594
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 239 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the affordable prices, noting that parts are a great value compared to other options on the market. People also find the website very easy to navigate, and many mention that the product descriptions are clear and helpful. Additionally, shoppers often praise the fast delivery and good packaging that keeps items safe during transit. However, some customers also noted issues with shipping delays, mentioning that orders occasionally take much longer than expected to arrive. Reviewers occasionally experienced problems with product quality, such as receiving cheaper screens or incorrect parts instead of what they actually ordered.

What people talk about most

Product

Customers had ambiguous experiences with product, as many reviewers praised fast shipping, helpful tool kits,... See more

Quality

People report ambiguous experiences with quality, as customers are heavily divided on their purchases. While... See more

Order

Customers consistently note ambiguous experiences with order, as some reviewers report that everything... See more

Delivery service

Consumers find delivery service to be a mixed experience, with many reviewers praising the fast, cheap... See more

Price

Reviewers highlight positive aspects of price, noting that the items are very budget friendly and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Digitizer came with adhesive and replacement was a bit rough since instructions were not provided. I did have tools from a prior screen change that helped and looked for videos on YouTube to manage. A... See more

Rated 3 out of 5 stars

No one ever answered the phone during business hours. The parts were adequate but not “premium” as advertised.

Rated 3 out of 5 stars

The screen works perfectly fine it just took like 2 weeks to get to my house. In the description it says they will notify you if it’s not in stock or if there are any delays but they didn’t. I had to... See more

Rated 3 out of 5 stars

Quick delivery, however, I did receive an defective product They have not contacted me about a replacement, even though I contacted them several weeks ago.


Company details

  1. Electronics & Technology

Information provided by various external sources

RepairPartsUSA.com is your #1 source for Wholesale iPhone Parts. We offer the lowest prices on wholesale iPhone Parts, iPad Parts, Samsung Parts and More!


Contact info

3.4

Average

TrustScore 3.5 out of 5

7K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(6,594)

238 reviews in the last 12 months

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Rated 1 out of 5 stars

They do not respond!

I saw they had good prices and fast shipping yet I ordered and it took a week for them to finally start sending it to me then it was the wrong product. I have wrote several emails called and text messaged them and gotten no response whatsoever. I initially wrote about 10 mins after I ordered because I realized I ordered for a S22 and I needed a S21 part. I asked them to kindly cancel the order or send the s21 part instead . I ended up writing and calling 3 more times before it even shipped and they still sent me the wrong part. Now Im still messaging to get my money back and they will not respond. Be careful

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

No support

I purchased this item 2 weeks ago. I have yet to receive it, and have had no reply to my emails requesting assistance. I would recommend anyone but this company for customer support.

January 9, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible! Do not do business with this vendor!

Paid for 2nd day shipping on12-20-25. They shipped snailmail and order arrived 12-26-25. Contacted them twice requesting a refund. They never responded. Poor service! Filing a complaint with BBB. Do not do business with this vendor!

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order with this company on…

I placed an order with this company on the 24th of December and still have yet to receive my order. I contacted them on the number of vocations via email and phone to no avail no one contacting me back responded or anything of that nature. I get on the site and see reviews from people who placed orders after mine and receive their orders but I still have not received mine. I am apprehensive about placing a cancellation because I don't even know if I'd get my money back (since I can't talk to anyone and they don't respond at all) Unless I go through my bank.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

iPhone 11 Replacement Screen

Got a new screen for my iPhone 11 I had sitting around that was cracked. It arrived quickly and was packaged very well. The kit included everything you need to remove old screen and install new one (including new glue seal)

January 6, 2026
Unprompted review
Rated 3 out of 5 stars

Parts are good

Parts are good. Paid for UPS 2-day shipping, but they sent USPS which took longer. They have not responded to email and I can not reach by phone.

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

Do Not Buy From Here!

Should have read the reviews. Ordered 12/30/25. 3-4 day ship. They did not ship my order until 1/6/2026. The order was wrong. No answer to emails. The phone number to customer service is clearly a front. The reviews of 5 stars I believe are bots and employees. DO NOT BUY FROM THESE PEOPLE!

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Placed an order Jan 10 2026

Placed an order Jan 10 2026, its been 5 days and no follow up. C/S is very poor, they don't return phone messages, text and now pending on emails sent. They are shown on the web as a potential scam, but then rated trusted!
Will have to contact paypal to reverse the charges.
Will never use this company again. Pay a little more on other sites and have confidence your products will be sent.

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

This company is BAD

This company is BAD, they bait and switch. Meaning they randomly choose who to rip off.their customer service is horrible, no one answers emails or phone calls.

I bought 4 premium soft oled iphone screens totaling over $400+ they sent lcd screen instead.

Lcd screens are worthless and really less than $25each, they break easily, pixels are wrong, light pases through.

The issue with this company is that they send what they have on hand, if they dont have it in stock they order via third party and IF THEY HAVE TO ORDER IT THEY WILL ORDER THE CHEAPEST VERSION AND POCKET PROFIT.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. They don’t answer their phone during business hours they do not respond to emails. It took 3 weeks for them to send my items when it clearly states on the website 3-4 business days. I called and emailed and have yet to receive a response but they can send me emails to write a review. After having the new screen installed I’m having issues where the screen turns all black and a hard reset on my phone is the only remedy to get it back. I’ve called various time again and no one answers. I’ve written multiple emails and it’s been almost 4 weeks now and still no reply. This is the worst company to order from they are a scam

January 11, 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS, THIEVES. DO NOT BUY FROM HERE. After you pay, you will receive nothing. And you will not be able to contact anyone. SCAMMERS AND THIEVES. Run away.
Useless website and useless shop. I wonder how mix they have made scamming people.

January 5, 2026
Unprompted review

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