Replacementlenses.net Reviews 664

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are genuine, high-quality, and perfectly fit their frames, often making their old glasses feel new again. Many consumers highlight the excellent service and straightforward ordering process, appreciating the clear choices and competitive pricing. The delivery service is frequently described as fast and efficient, with good communication throughout the shipping process. However, some customers also noted issues with delivery times, particularly for international orders, with some experiencing delays or packages being stuck in transit. A few people received incorrect parts or lenses, or found that tools provided were not effective, leading to difficulties in fitting.

What people talk about most

Product

Customers consistently note positive experiences with product quality and authenticity. Many reviewers praise... See more

Quality

Clients share positive opinions on quality, with many reviewers finding authentic and original replacement... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery, with some... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and fast, with... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had damaged my new frames and thought I would have to purchase another complete pair of glasses. As a final attempt, I found Replacement Lenses on line. Not only did I find my brand of frames, I ha... See more

Company replied

Rated 5 out of 5 stars

I’m incredibly happy with my experience! I was able to order replacement parts for my favorite sunglasses, which already made my day. What really stood out was how thoughtfully they helped me find exa... See more

Company replied

Rated 5 out of 5 stars

Arm replacements are perfect, and every detail was met. Shipping was also not bad for an international order. Package arrived in perfect condition. Arm has been replaced already with perfect fit. Th... See more

Company replied

Rated 5 out of 5 stars

Got the exact size, color, and type of lense for my Raybans, and they were real crystal lenses directly from Rayban. I did have to wait a few weeks to get them from Europe, but the package got here s... See more

Company replied


Company details

  1. Sunglasses Store
  2. Optician

Written by the company

At replacementlenses.net, we are your one-stop shop for repairing your Ray-Ban and Oakley sunglasses. We offer a wide range of original and compatible replacement parts, including lenses, arms, bridges, nose pads, and more, ensuring your sunglasses look and function like new. Additionally, we provide high-quality prescription glasses and lenses tailored to your specific visual needs. Trust us to restore and customize your eyewear with the precision and quality you deserve.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

664 reviews

5-star
4-star
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1-star

Replied to 70% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

The legs (temples) were supposed to be…

The legs (temples) were supposed to be exact replacements for my glasses but generic versions showed up, and for another glasses model so they still didn't fit.

February 1, 2026
Unprompted review
Replacementlenses.net logo

Reply from Replacementlenses.net

We’re really sorry for the confusion and for the inconvenience this caused. 🙏
We have already sent you an email to offer you a solution and help resolve this as quickly as possible.

Please check your inbox , and reply to our email so we can finish arranging the exchange or refund for you. 🕶️✨
Thank you for your patience — we’ll take care of this.

Rated 1 out of 5 stars

Order not received and no response from company in 4 months

I ordered replacement lenses in October, tracking shows they have been sitting in customs since 11/2/25. I sent numerous messages asking them to resend the lenses or to refund my money. Neither have been done. This is the poorest customer service I have ever received and would NOT recommend this company to anyone!

October 22, 2025
Unprompted review
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Reply from Replacementlenses.net

We are so sorry to read your review and understand the frustration caused by the customs delay. 🙏 As we explained in several emails, the package was held up in customs; something that, unfortunately, is beyond our control.
However, to offer you a solution as quickly as possible, we reshipped your glasses and can also confirm that you have already received the replacement. 📦🕶️ We also sent you a couple of follow-up emails to make sure everything was in order and to address any remaining concerns.
We sincerely apologize for the inconvenience caused by the customs process , but we believe this review is unfair, as we have been actively assisting you throughout and took responsibility for reshipping the product.
We are still here to help you with anything you need. 🤝✨

Rated 5 out of 5 stars

Prompt service,

Prompt service,

January 19, 2026
Unprompted review
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Reply from Replacementlenses.net

Thank you so much! 😊
We’re happy to hear you appreciated our prompt service. 🕶️✨
If you ever need anything else, we’ll be here to help. 🙌

Rated 5 out of 5 stars

Exact replacement

If shipping to the USA it will take a little longer but worth the quality of replacement. 👍👍

January 3, 2026
Unprompted review
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Reply from Replacementlenses.net

Thank you so much for your excellent review! 🙌😄
We're so glad to hear the replacement was exactly what you needed and that the quality made the wait worthwhile. 🕶️✨

Thanks again for your trust, and enjoy your brand-new glasses! 😎👍

Rated 5 out of 5 stars

Excellent product, matches original

Delivery was a bit too long to the US, but apart from that the product is excellent. Easy to fit, looks great and matches the original for a cheap price.

January 16, 2026
Unprompted review
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Reply from Replacementlenses.net

Thank you so much for your honest and kind feedback! 🙌😊 We're so happy to hear that, despite the longer delivery time to the US, you're satisfied with the product and found it easy to install. It looks great and is a perfect match for the original, all at a fantastic price. 🕶️✨
Enjoy your refreshed glasses, and we'd be happy to help you again anytime. 😎

Rated 4 out of 5 stars

Very happy with the quality of the…

Very happy with the quality of the replacement lenses. Look to be genuine Rayban. Delivery took much longer than expected, but got good attention to my complaint.

January 30, 2026
Unprompted review
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Reply from Replacementlenses.net

Thank you so much for your feedback! 🙌😊
We’re really happy to hear that you’re satisfied with the quality of the replacement lenses . 🕶️✨
We’re sorry that the delivery took longer than expected, but we’re glad we could assist you properly and take care of your complaint along the way. Your patience and understanding truly mean a lot to us.
Thank you for trusting us — and enjoy your refreshed sunglasses! 😎

Rated 5 out of 5 stars

Ray-Ban replacement lenses

Needed new lenses for my Ray-Ban sunglasses. Very please to find on replacement lenses. Easy ordering and prompt delivery .

January 17, 2026
Unprompted review
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Reply from Replacementlenses.net

Thank you so much for your review!
We’re really pleased you were able to find the replacement lenses you needed for your Ray-Bans and that the ordering process was easy with prompt delivery. 🕶️✨
Enjoy your refreshed sunglasses, and if you ever need anything again, we’ll be happy to help! 🙌

Rated 5 out of 5 stars

My replacement arms came and fit…

My replacement arms came and fit perfectly! They are just as described.5 stars!
Only suggestion would be if they threw in a tiny screwdriver that would be so handy!

January 22, 2026
Unprompted review
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Reply from Replacementlenses.net

Thank you so much for the 5 stars! ⭐⭐⭐⭐⭐
We’re thrilled to hear the replacement arms fit perfectly and were exactly as described — that’s always the goal! 😎🕶️
And great suggestion about the tiny screwdriver 👌 — that’s actually super handy feedback, and we’ll definitely take it into account.
Thanks again for your trust, and enjoy your Ray-Bans back in action! 🙌

Rated 5 out of 5 stars

Great service

Great service, superb choice and quick delivery

January 3, 2026
Unprompted review
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Reply from Replacementlenses.net

Thank you so much! 🙌😄
We’re delighted to hear you enjoyed our service and quick delivery. 🕶️✨
If you ever need anything else, we’ll be happy to help. Thanks for choosing us!

Rated 5 out of 5 stars

A great all round service

I ordered a pair of replacement lenses for my Ray Ban sunglasses that had got scratches on the original lenses. The online ordering experience was very good with a clear choice of the different lens types & colours and the price was competitive. I received several updates after I had placed my order about the lenses being dispatched, en route to a courier and then finally out for delivery, which was reassuring. It took 15 days from placing my order to delivery, which included the Christmas period, so again a great effort as the lenses came from Granada in Spain. I'd definitely order again if I need replacement lenses in the future.

December 30, 2025
Unprompted review
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Reply from Replacementlenses.net

Thank you so much for your detailed and thoughtful review! 🙌😄
We’re delighted to hear that you had a great all-round experience with us — from the clear and easy online ordering, to the wide choice of lens types and colours at a competitive price. 🕶️✨
We’re especially glad that the order updates and tracking gave you peace of mind along the way. Knowing where your order is at every step is important to us.
Your Ray-Bans getting a second life instead of being replaced is exactly what we love to hear! 😎
Thank you again for your trust, and we’ll be more than happy to help you again anytime in the future. 🌟

Rated 5 out of 5 stars

Very good service

The replacement arms were exactly the same as the originals, and the tracking of the shipment was excellent.

December 30, 2025
Unprompted review
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Reply from Replacementlenses.net

Thank you so much for your review! 🙌😊
We’re delighted to hear that the replacement arms were exactly the same as the originals and that the shipment tracking was excellent. 🕶️✨
Thanks for trusting us, and if you ever need anything else, we’ll be happy to help!

Rated 5 out of 5 stars

Perfect fit

They are the only company on the Internet selling what I needed. Shipping was expensive, but not ridiculous. Saved my $200 glasses. I would order from them again.

January 1, 2026
Unprompted review
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Reply from Replacementlenses.net

Thank you so much for your review! 🙌😊
We’re really glad we could be the solution and help you find exactly what you needed, especially when it wasn’t available elsewhere. 🕶️✨
We’d be delighted to help you again anytime — thank you for trusting us!

Rated 5 out of 5 stars

Keep up the good work

Keep up the good work

December 29, 2025
Unprompted review
Replacementlenses.net logo

Reply from Replacementlenses.net

Thank you so much! 🙌😊
Your encouragement means a lot to us — we’ll definitely keep up the good work! If you ever need anything again, we’re always here to help. 🕶️✨

Rated 5 out of 5 stars

As advertised!

Shipping to California took a long time, but the piece was perfect and I fixed my glasses for 15% the cost of getting new ones. Thank you!

December 16, 2025
Unprompted review
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Reply from Replacementlenses.net

Thank you so much for your review! 🙌😄
We really appreciate your patience with the shipping to California — international delivery can take a bit longer, but we’re thrilled to hear it was worth the wait. Knowing that the piece was perfect is exactly the kind of win we love to hear about! 🕶️✨
Thanks for trusting us to bring your glasses back to life, and enjoy them for many more days ahead! 😎

Rated 5 out of 5 stars

Accurate replacement items that were…

Accurate replacement items that were easy to replace. International shipping took just over two weeks to arrive

December 20, 2025
Unprompted review
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Reply from Replacementlenses.net

Thank you for your review! 😊
We’re glad to hear the replacement items were accurate and easy to install — that’s exactly what we aim for. 🕶️✨
If you ever need anything else, we’ll be happy to help. Thanks for trusting us!

Rated 2 out of 5 stars

The only place to get replacement arms, be prepared to wait and do a little DIY

Ordered replacement OEM Rayban arms Nov 20. Delivered Dec 18 with an original delivery estimate of Dec 1. Shipped from Spain to the US

The package was trapped in international shipping purgatory for over 2 weeks, wasn't released until I made an inquiry with USPS.

On arrival the package mercifully contained both left and right replacement arms, both the correct length. Unfortunately the temple tips attached to the arms were both for the right side. I had to wrestle with my old pair of arms to salvage the left side temple arm from my old set.

There are no alternatives but I can't call this a positive experience, it's not cheap, it's not fast, it's not even correct.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

No issues

No issues. Fits perfectly on the frames.

December 14, 2025
Unprompted review
Replacementlenses.net logo

Reply from Replacementlenses.net

Thank you so much! 😄
We're glad to hear everything went smoothly and that the lenses fit perfectly on your frames — exactly what we aim for!
Enjoy your refreshed sunglasses😎

Rated 5 out of 5 stars

fast service

happy with my new lenses

December 1, 2025
Unprompted review
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Reply from Replacementlenses.net

So happy to hear that! 🕶️
We're glad you're happy with your new lenses — may your sunglasses enjoy many new adventures!
Thanks for choosing us, ☀️

Rated 5 out of 5 stars

Perfect fit and good price

Perfect fit and good price

December 1, 2025
Unprompted review
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Reply from Replacementlenses.net

Thank you so much! 😄✨
We're happy to hear the fit was perfect and the price just right — that’s exactly what we aim for!
Enjoy your refreshed sunglasses! ☀️😎

Rated 4 out of 5 stars

Great service

Great service, fixed my raybans that would have cost heaps to replace and my fav glasses live on

December 2, 2025
Unprompted review
Replacementlenses.net logo

Reply from Replacementlenses.net

Thank you so much! 🙌😎
We're really happy to hear that our service helped bring your favourite Ray-Bans back to life — and without spending a fortune! 🕶️✨ Nothing better than saving a beloved pair from retirement.

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