Represent Clo Reviews 25,648

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 5,445 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the premium quality of the clothing, noting its comfort and excellent fabric. Many appreciate the smooth and easy ordering process, with items often arriving quickly and exactly as expected. The delivery service is frequently described as fast and efficient, with some even receiving their orders the very next day. Reviewers also highlight the outstanding customer service, praising the care, attention, and friendliness of the staff in resolving issues. However, some customers experienced issues with product fit, finding items like hoodies to be too small or not matching the website's images. There were also occasional complaints about delivery delays, with some orders not arriving as scheduled or being rerouted. A few reviewers also reported difficulties with customer service, citing slow responses, incorrect items being sent, or a lack of resolution for missing orders.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many praising the high quality, great... See more

Quality

Customers consistently report high satisfaction with the quality of products, often describing them as... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising quick and efficient... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers expressing satisfaction... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the support as amazing,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Whist I have no complaints on the quality, I just mention that I am disappointed with this new crop fit trend. I brought two hoodies one zip up and one oversized and my belly hangs out on both of them... See more

Company replied

Rated 5 out of 5 stars

Really happy with my order from Represent. I bought a T-shirt and a baseball cap, and both arrived quickly and were exactly as expected. The quality feels premium, the fit is great, and the packaging... See more

Company replied

Rated 5 out of 5 stars

I own several T-shirts, hoodies, and shorts from Represent (mostly from Owner’s Club) and I gotta say that I am very pleased with them. The clothing is very comfortable to wear, and the fabric qualit... See more

Company replied

Rated 5 out of 5 stars

I loved it all! The website, the quality of the clothing, the attention to detail wrt customer care even after the purchase made…just loved the whole thing! Not bad at all for two lads from Horwich,... See more

Company replied


Company details

  1. Men's Clothing Store

Written by the company

British Luxury, Delivered Globally.


Contact info

3.9

Great

TrustScore 4 out of 5

26K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 5 out of 5 stars

Awesome!

Really fast delivery and super easy exchange of the size

May 4, 2026
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Reply from Represent Clo

Hi Alessandro,

Thank you so much for your great feedback! 

We're happy to hear that the delivery was fast and that the size exchange process was smooth and easy for you. 

We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Good quality and fast shipping

Good quality and fast shipping

May 4, 2026
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Reply from Represent Clo

Hi Edgar,

Thank you for your kind words! 

We're delighted to hear you were happy with the quality and fast shipping. 

Your support means a lot to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Top!

Super. Very good quality but price are very high.

Fast and tracked shipping

I will buy again

May 27, 2025
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Reply from Represent Clo

Hi Po, 

Thank you so much for your feedback! We’re really happy to hear that you were pleased with the quality and the fast tracked shipping. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Great service once again

Great service once again. Fast delivery, well packaged and good, regular updates about progress of order.

May 1, 2026
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Reply from Represent Clo

Hi James, 

Thank you so much for your continued support! We’re delighted to hear you were happy with the service once again, especially the fast delivery, packaging, and regular updates throughout your order journey.

We really appreciate you taking the time to share your experience and look forward to welcoming you back again soon!

Rated 5 out of 5 stars

The guys were very welcoming and…

The guys were very welcoming and accommodating without being intrusive. I loved it that they were not hovering over me yet right there to ask any questions.

May 1, 2026
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Reply from Represent Clo

Hi Babak, 

Thank you so much for your kind feedback!

We’re really pleased to hear the team made you feel welcome and comfortable during your visit. Creating a relaxed environment where customers feel supported without any pressure is exactly the experience we aim to provide, so it’s great to know this came across.

We truly appreciate you taking the time to share your experience and hope to welcome you back again soon!

Rated 1 out of 5 stars

One of the items out of 3 was not in…

One of the items out of 3 was not in the parcel
I still havnt heard anything back as of yet

May 1, 2026
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Reply from Represent Clo

Hi A Hussain, 

We’re really sorry to hear about your experience and completely understand how frustrating this must have been, especially while waiting for an update regarding your missing item. This certainly isn’t the level of service we aim to provide.

We have now reached out to you directly so we can investigate this further and work towards getting this fully resolved for you as quickly as possible. Please check your inbox, and our team will be on hand to assist you from here.

Rated 2 out of 5 stars

My recently bought NY Cap box has an…

My recently bought NY Cap box has an recognisable crush on it. I would wait a better care from the Represent since I love the brand and it works...

April 30, 2026
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Reply from Represent Clo

Hi Feriha, 

We’re very sorry to hear about this and completely understand your disappointment, especially as a valued supporter of the brand. This certainly isn’t the standard we aim to provide.

We have now reached out to you directly so we can look into this further and get this resolved for you as quickly as possible. Please check your inbox, and our team will be happy to assist from here.

Rated 5 out of 5 stars

fast service

fast service , great gym tanks

May 1, 2026
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Reply from Represent Clo

Hi Simon, 

Thank you for your great feedback! We’re so pleased to hear you were happy with the fast service and that you’re enjoying the gym tanks. We really appreciate your support and hope to see you back again soon!

Rated 5 out of 5 stars

Consistency and Reliability in every aspect

It's hard to come across a company as reliable and consistent as Represent in every domain - from the quality of the products, to the speedy delivery and the friendly and efficient customer support - they truly are one of a kind.

May 1, 2026
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Reply from Represent Clo

Hi Tom, 

Thank you so much for the incredibly kind words.

Hearing feedback like this genuinely means a lot to us. We put a huge amount of care into every part of the experience, from the quality of the products to delivery and customer support, so it’s amazing to hear that reflected in your experience with us.

We really appreciate your support and hope you continue loving the brand for a long time to come!

Rated 4 out of 5 stars

I only received one of my items and…

I only received one of my items and nobody has come back to me on it.

EDIT: UPDATE, they came back and resolved quickly and gave me a voucher - top notch

May 1, 2026
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Reply from Represent Clo

Hi Sam, 

Thank you so much for updating your review. We really appreciate you taking the time to do so. We’re so pleased we were able to get this resolved quickly for you in the end.

Again, we’re very sorry for the initial inconvenience caused, but we truly appreciate your patience and understanding while we worked through this with you. Your support means a lot to us, and we hope you enjoy using your voucher!

Rated 2 out of 5 stars

My package went missing

My package went missing

April 30, 2026
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Reply from Represent Clo

Hi Marcello, 

We’re really sorry to hear your package has gone missing.

We can see that we’ve responded to your most recent email to provide further assistance, and we’re currently awaiting your reply. As soon as we receive this, we’d love to continue looking into the issue and work towards resolving it for you as quickly as possible.

We appreciate your patience and apologise again for the inconvenience caused.

Rated 5 out of 5 stars

Purchased a gift voucher

Purchased a gift voucher, easy to order and delivered on day requested. I was very happy with purchase and so was the recipient.

April 30, 2026
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Reply from Represent Clo

Hi Joy, 

Thank you for taking the time to leave a review!

We’re really glad to hear the gift voucher process was smooth and that it arrived exactly when expected. Even better to hear both you and the recipient were happy with it!

Thanks again for the support.

Rated 5 out of 5 stars

Best brand love that

Best brand love that

Quality 10/10
Delivered to Slovakia in ONE DAY
Insane design

April 29, 2026
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Reply from Represent Clo

Hi Jakub, 

Thank you so much for the amazing feedback!

We’re really glad to hear you’re loving the quality, designs and speedy delivery. 

Appreciate the support and hope you enjoy your pieces!

Rated 3 out of 5 stars

great product, shame about the comms

couldn’t have loved my hoodie more, but i got automatically signed up for newsletter / email communications without initially consenting, which is really annoying given that it’s a one of purchase and i don’t have particular interest in getting emails from the brand. let your customers decide whether they want to receive marketing, don’t force it on them from the jump

April 29, 2026
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Reply from Represent Clo

Hi Sam, 

Thanks for your feedback, and we're really sorry for the frustration caused here. 

We're glad to hear you loved the hoodie, but we completely understand your concerns regarding the marketing emails. 

We've now removed your email address from our marketing communications so you won't receive any further promotional emails from us. 

We appreciate you taking the time to share this feedback with us.

Rated 1 out of 5 stars

Order took weeks to ship

I ordered 2 shirts - one was cancelled and the other took weeks to ship.

April 29, 2026
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Reply from Represent Clo

Hi Gilberto,

We’re really sorry to hear about your experience.

Unfortunately, the delay was caused by one of the items in your order becoming unavailable during processing, which impacted the fulfilment of the order overall. We completely understand how frustrating this must have been.

We’ve reached out to you directly via email to provide further assistance and look into this with you further.

Rated 5 out of 5 stars

Excellent service

April 29, 2026
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Reply from Represent Clo

Hi Ann,

Thank you for your feedback! 

We’re really glad to hear you were happy with the service.

We appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars
Represent Clo logo

Reply from Represent Clo

Hi Tom,

Thank you so much for the love and support! We’re really glad to hear you’re enjoying Represent, it means a lot to us.

We appreciate you being part of the journey and hope to bring you more pieces you’ll love in the future!

Rated 5 out of 5 stars

Eddy was great and professional

Eddy was great and professional, Eddy is the man I ask for on the phone when I call about information

April 28, 2026
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Reply from Represent Clo

Hi Angel,

Thank you for your kind words! 

We’re really pleased to hear you had such a positive experience and that Eddy was able to help you in a professional and friendly way. We’ll be sure to pass your feedback on to him, it will mean a lot.

We really appreciate your support and look forward to speaking with you again!

Rated 5 out of 5 stars

excellent hoodie (Manchester one)

excellent hoodie (Manchester one). Fabric feels great. Size small was perfect and is still roomy (I'm 5'10", about 160 lbs). and love the words "on a mission" on the back, didn't know that was going to be there...

April 28, 2026
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Reply from Represent Clo

Hi Geoffrey,

Thank you for the detailed feedback! 

We’re really glad to hear you’re happy with the Manchester hoodie and that the fit, fabric, and design all worked well for you. The “on a mission” detail is one of our favourite touches too, it’s great to know it was a nice surprise.

We appreciate your support and hope you enjoy wearing it!

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