A quality service. I have ordered live insects from Reptiles by Post before and the products have always been good quality and reasonably priced. Delivery is prompt and the insects are packaged in sen... See more
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Review summary
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Will 100% recommend buying your Reptile goods from Reptiles By Post, brilliant fast postage amazing staff well priced Top tier service Will 100% continue to use for my Tarantulas food
Company replied
Again another perfect order . Box labelled well , perfectly packaged . Bugs all alive. Will probably be a regular customer as my bearded dragon can’t get enough of the Dubia roaches 🤣
Company replied
So I've been using these guys for a long time now on a subscription base. I received a phone call today after I had to change my subscription dates. The fella who called me was super polite and friend... See more
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Company details
Written by the company
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Written by the company
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Contact info
United Kingdom
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4.7
Excellent
2K reviews
Replied to 91% of negative reviews
Typically replies within 48 hours
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Good as always arrived alive and ready…
Good as always arrived alive and ready to eat . Tongue licking tasty my gecko says
March 27, 2026
Reply from Reptiles By Post
Thank You
Reply from Reptiles By Post
Thank You!
Excellent and prompt service as always
Excellent and prompt service as always
Highly recommended
March 27, 2026
Reply from Reptiles By Post
Thank You, Terry
Excellent all the way
Excellent all the way , very good customer service , they have my custom for all
My snakes and tarantulas from now on, packing was very good, delivered on time
Simon
March 27, 2026
Reply from Reptiles By Post
Thank You, Simon
Best company for reptile food!!
Website is so easy to use they keep you updated on your order and they are shipped and sent out next day very quick delivery and what I ordered came packaged perfectly and all the locusts were alive on delivery!! Which believe me or not apparently is hard for alot of other companies
March 27, 2026
Reply from Reptiles By Post
Thank You, Katie
Bugs arrived as per scheduled
Bugs arrived as per scheduled, there very lively brilliant condition my leopard gecko had some fun yesterday
March 26, 2026
Reply from Reptiles By Post
Thank You, Lisa
I get all my bugs from you so keep…
I get all my bugs from you so keep doing what your doing because it’s great service thank you
March 19, 2026
Reply from Reptiles By Post
Thank You, Les
Came within the two days it's said and…
Came within the two days it's said and everything was perfectly sized for my gecko!
March 26, 2026
Reply from Reptiles By Post
Thank You, Ellie
Food for the mealworms.
The postage time was great and there were a very good amount of mealworms thankyou very much.
I was disappointed though because there was no food in the bag for the worms whilst travelling to us 😔
March 25, 2026
Reply from Reptiles By Post
Hi, we're glad to hear you're happy with our postage times and live food quantity. We do ship the mealworms with a 'bran' for them to eat in the bag, that almost looks like sawdust. If there was none in the bag when it arrives to you, that means they have already eaten it all, and that they are full and healthy mealworms. Hope this helps, thank you.
Arrived on time
Arrived on time, with good packaging. Easy to change frequency of deliveries. Very pleased with service.
March 25, 2026
Reply from Reptiles By Post
Thank You, Carol
Amazing service everyone go!!
Reptiles by post no complaints everything was amazing if I’m honest!!it was the first time ordering & was panicking didn’t know how things were going to arrive but everything was packeted & secured properly no leaks none of my live animals were dead erc!!MY BEARDED DRAGON SAYS THANKYOU REPTILES BY POST MY MUMMA WILL B ORDERING FROM YOURSELVES REAL SOON!!I have also given a shoutout on my platforms telling everybody with animals like bearded dragons lizards spiders etc to hit this place up!!oh also reptiles if you see this Í lost the email you sent me saying Íve got 20% off nxt order any chance you could send this again plz??
March 25, 2026
Reply from Reptiles By Post
Thank You, Hayley
Reply from Reptiles By Post
Thank You, Sarah
Reliable
I've been using this company since the start of the pandemic. So easy to use and easy to amend the orders. I use the subscription service and I've never been let down.
February 11, 2026
Reply from Reptiles By Post
Thank You, Zoe
It's not the company its how they are…
It's not the company its how they are posted that is a shame in doing the review as some of the bugs are either dead or the packaging is damaged when arrived to then have to sort out to move on to other containers
March 16, 2026
Reply from Reptiles By Post
Sorry to hear that there's been some issues with the postage. If you'd like to drop us an email on info@reptilesbypost.com our customer service team will get back to you and see how we can amend this for you. Thanks.
Received 4 separate bags of bugs but 1…
Received 4 separate bags of bugs but 1 bag wasn't secured sk when opened the box there was bugs bouncing everywhere.
March 20, 2026
Reply from Reptiles By Post
Hi Eloise. Sorry to hear that you've had issues with your delivery. If you'd like to drop out customer service team a message on info@reptilesbypost.com we would love the chance to put this right for you. Thank you.
First class service
First class service, kept up to date every step of the way and delivered on time. Insects were in excellent condition and packaged well.
March 23, 2026
Reply from Reptiles By Post
Thank You, Thomas
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