A quality service. I have ordered live insects from Reptiles by Post before and the products have always been good quality and reasonably priced. Delivery is prompt and the insects are packaged in sen... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Will 100% recommend buying your Reptile goods from Reptiles By Post, brilliant fast postage amazing staff well priced Top tier service Will 100% continue to use for my Tarantulas food
Company replied
Again another perfect order . Box labelled well , perfectly packaged . Bugs all alive. Will probably be a regular customer as my bearded dragon can’t get enough of the Dubia roaches 🤣
Company replied
So I've been using these guys for a long time now on a subscription base. I received a phone call today after I had to change my subscription dates. The fella who called me was super polite and friend... See more
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Company details
Written by the company
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Written by the company
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Contact info
United Kingdom
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4.7
Excellent
2K reviews
Replied to 91% of negative reviews
Typically replies within 48 hours
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Reply from Reptiles By Post
Thank You, David
Reply from Reptiles By Post
Thank You, Ryan
Reply from Reptiles By Post
Thank You, Gemma
Great delivery service straight …
Great delivery service straight forward ordering hassle free
March 24, 2026
Reply from Reptiles By Post
Thank You, Tina
I ordered some meal worms for the birds…
I ordered some meal worms for the birds as they are feeding their young already.
The meal worms arrived on time and in good condition.
I would definitely use Reptiles By Post again.
March 31, 2026
Reply from Reptiles By Post
Thank You
All round fantastic service
Always a superfast delivery, well packaged and great products
March 30, 2026
Reply from Reptiles By Post
Thank You, Joanne
Reply from Reptiles By Post
Thank You, William
Fabulous company.
Fabulous company.
Super fast delivery.
Animals arrived safely.
Highly recommend these guys
March 30, 2026
Reply from Reptiles By Post
Thank You, Peter
Great company with great quality live…
Great company with great quality live insects. Quick and easy delivery 😄
April 1, 2026
Unprompted review
Reply from Reptiles By Post
Thank You, Orren
The details on shipping were great as…
The details on shipping were great as my order was for live food and I was made aware of shipping dates and expected delivery dates before even placing the order which was definitely helpful. Good quality snd quantity of live food. Will be purchasing again definitely.
March 30, 2026
Reply from Reptiles By Post
Thank You, Tammy
Reply from Reptiles By Post
Thank You, Charlie
Speedy delivery
Speedy delivery, the live food were full of life, most places I've tried and half of the insects are dead, there all fresh and alive ready to be eaten, ordering is simple, I've subscribe to fortnightly deliveries which is a massive help, I haven't got to worry about my pets going without food,they also update you with regards to delivery of your order my email. my whole experience was a positive one.
March 23, 2026
Reply from Reptiles By Post
Thank You, Jackie
Thought they was small not…
Thought they was small not small/medium but healthy and it just means they eat more. No problems here. Xx 😁
March 30, 2026
Reply from Reptiles By Post
Thank You
As reliable as ever
Next day delivery, very healthy bugs, excellent packaging and very competitive pricing. What more can I say RbP is the best company to use for live foods
March 30, 2026
Reply from Reptiles By Post
Thank You, Nick
Shambles
Bought two pro bugs packets, locusts super pack and 100 Dubai roaches. Received no pro bugs, received an empty bag of Dubai roaches seen nothing like it. Only thing I received was my locusts.
March 31, 2026
Unprompted review
Reply from Reptiles By Post
Hi Dylan. Sorry for your experience. We were out of stock of the ProBugs so you were issued a full refund for them instantly. And I believe we have sent out a new batch of Dubias for you. We apologise for this happening, we believe there was an issue in the packing facility which we don't have oversight or control over. This feedback has been passed on though, to avoid this happening again in the future. Apologies again. Thanks, ReptilesBypost.
Happy 😊
Very helpful and timely in reply
Millipedes arrived healthy and strong
Would definitely recommend thankyou
March 21, 2026
Reply from Reptiles By Post
Thank You, Kim
Reply from Reptiles By Post
Thank You, Wayne
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