A quality service. I have ordered live insects from Reptiles by Post before and the products have always been good quality and reasonably priced. Delivery is prompt and the insects are packaged in sen... See more
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Review summary
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Will 100% recommend buying your Reptile goods from Reptiles By Post, brilliant fast postage amazing staff well priced Top tier service Will 100% continue to use for my Tarantulas food
Company replied
Again another perfect order . Box labelled well , perfectly packaged . Bugs all alive. Will probably be a regular customer as my bearded dragon can’t get enough of the Dubia roaches 🤣
Company replied
So I've been using these guys for a long time now on a subscription base. I received a phone call today after I had to change my subscription dates. The fella who called me was super polite and friend... See more
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Company details
Written by the company
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Written by the company
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Contact info
United Kingdom
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4.7
Excellent
2K reviews
Replied to 91% of negative reviews
Typically replies within 48 hours
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Reply from Reptiles By Post
Thank You, Julie
Quick reliable delivery
Quick reliable delivery
Everything is carefully packaged and labelled to accurately reflect the contents
April 7, 2026
Reply from Reptiles By Post
Thank You, Jayden
My first purchase
I received my cockroaches in good time. Well packaged and they all so far look really healthy. I'll definitely be using this company again.
April 7, 2026
Reply from Reptiles By Post
Thank You
Reply from Reptiles By Post
Thank You, Piney
Box was practically open and the box of…
Box was practically open and the box of insects were crushed except from the wax worms.
April 7, 2026
Reply from Reptiles By Post
Hi Kai. Sorry to hear this. I can't see any messages from you on our system, so if you want to email us at info@reptilesbypost.com we would love the chance to sort this out for you. Thanks.
Reply from Reptiles By Post
Thank You, Janet
Again another perfect order
Again another perfect order . Box labelled well , perfectly packaged . Bugs all alive. Will probably be a regular customer as my bearded dragon can’t get enough of the Dubia roaches 🤣
April 7, 2026
Reply from Reptiles By Post
Thank You, Cj
very fast delivery and service and you…
very fast delivery and service and you also provide information on how to keep the insects alive so i will definitely buy from you again
April 7, 2026
Reply from Reptiles By Post
Thank You, Trent
Delivery was good for a bank holiday
Delivery was good for a bank holiday. Well packed, and price very good
April 7, 2026
Reply from Reptiles By Post
Thank You, John
Good service
Good service, sometimes out of stock and some other times smaller insects than ordered turn up , but this happens with other companies also
March 31, 2026
Reply from Reptiles By Post
Hi Dave, if you message our customer service team on info@reptilesbypost.com we would love the chance to sort this out for you. Thanks.
Posted out Thursday before easter so…
Posted out Thursday before easter so live food arrived dead
March 30, 2026
Reply from Reptiles By Post
Hi Lisa. Sorry to hear this. We posted out on Friday with the intention of it being delivered on Saturday, but the courier experienced delays. We have emailed you to hopefully sort this out for you. Thank you.
Good
The reptiles arrived at time expected, well packaged and in good condition. Very pleased with service
March 30, 2026
Reply from Reptiles By Post
Thanks for the review! Although I think there has been some confusion as you had just ordered some reptile food with us, we don't actually ship reptiles!
Reply from Reptiles By Post
Thank You, Sarah
Quick delivery and health live locust…
Quick delivery and healthy live locust (as always), 🥰
April 2, 2026
Reply from Reptiles By Post
Thank You, Margaret
Reply from Reptiles By Post
Thank You, Lenny
Reply from Reptiles By Post
Thank You, Gemma
Live food arrives will packaged and…
Live food arrives will packaged and most importantly alive
April 1, 2026
Reply from Reptiles By Post
Thank You, Lorraine
Reply from Reptiles By Post
Thank You, Katarina
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