A quality service. I have ordered live insects from Reptiles by Post before and the products have always been good quality and reasonably priced. Delivery is prompt and the insects are packaged in sen... See more
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Review summary
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Will 100% recommend buying your Reptile goods from Reptiles By Post, brilliant fast postage amazing staff well priced Top tier service Will 100% continue to use for my Tarantulas food
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Again another perfect order . Box labelled well , perfectly packaged . Bugs all alive. Will probably be a regular customer as my bearded dragon can’t get enough of the Dubia roaches 🤣
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So I've been using these guys for a long time now on a subscription base. I received a phone call today after I had to change my subscription dates. The fella who called me was super polite and friend... See more
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Company details
Written by the company
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Written by the company
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Contact info
United Kingdom
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4.7
Excellent
2K reviews
Replied to 91% of negative reviews
Typically replies within 48 hours
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Excellent
As always, fast delivery & very healthy flies & mealworm,& a large quantity for a very reasonable price
April 11, 2026
Reply from Reptiles By Post
Thank You, Sharon
Reply from Reptiles By Post
Thank You
Reply from Reptiles By Post
Hi Callum. Sorry to hear that you were disappointed. We have a size guide in the description of the locusts on the website, if you don't think that your locusts match this size guide please drop us an email on info@reptilesbypost.com, and we will be happy to sort this out for you. Thanks.
Reply from Reptiles By Post
Thank You, David
Reply from Reptiles By Post
Hi Jim, it looks like your parcel is due for delivery today, but it was delayed by Royal Mail. Apologies about this. If you would like to message the customer service team at info@reptilesbypost.com we would be more than happy to help with this issue. Thanks.
Reply from Reptiles By Post
Thank You, Tina
Reply from Reptiles By Post
Thank You, Nicholas
Fantastic service I will be sticking…
Fantastic service I will be sticking with the 2 weeks order subscription going forward my frog is very pleased with his juicy bugs 😊 and very fairly priced for the quality and quantity inside
April 10, 2026
Reply from Reptiles By Post
Thank You
Good communication
Good communication, if there is an issue with a delivery or item. Items are always well packaged. Easy to contact. Great business.
March 14, 2026
Reply from Reptiles By Post
Thank You
Order mealworms for robin bringing up…
Order mealworms for robin bringing up chicks during chilly Spring. They arrived promptly and the chicks have now fledged - bluetits in nesting box now in on the act. About to order another bag ful...
April 2, 2026
Reply from Reptiles By Post
Thank You, Gillian
Worms and locusts not in boxes
I thought the worms and locusts would of been in boxes like the roaches but other than that very good
April 10, 2026
Reply from Reptiles By Post
Hi Paula. Thanks for your feedback.
We’d like to clarify that the packaging format is stated in both the product name and description at the time of purchase. The item you selected is specifically listed as being supplied in bags rather than tubs, which is why it was packaged that way when dispatched. Hope this helps.
Well I’ve been useing Reptiles by post…
Well I’ve been useing Reptiles by post for six months Now and been very pleased with the out come of the Locus is Great Quality And the Delivery is good As well So I will be Staying with
Them Thanks Bob
April 2, 2026
Reply from Reptiles By Post
Thank You, Robert
Very reliable crickets were alive quick…
Very reliable crickets were alive quick delivery. Thank you. Will recommend and buy again
April 9, 2026
Reply from Reptiles By Post
Thank You
I've had a couple of orders from you…
I've had a couple of orders from you now, I think your my bearded dragons new bestie. The bug's are always so fresh and last much longer than my last supplier.
April 8, 2026
Reply from Reptiles By Post
Thank You
this was my 1st order,definately not my last.
this was my 1st order,i had been recommended by a friend who also buys from them.
i was certainly impressed by the service and quick delivery and packing.
all arrived in great condition.
i will definately be ordering again and again. really good value gor my money,and saves me a 50ml round trip to my nearest pet supplier.
April 8, 2026
Reply from Reptiles By Post
Thank You
Sadly package was left in outside box…
Sadly package was left in outside box but no notice so was t aware it was there and didn’t find until morning so contents was defrosted so unable to store in freezer and too much for 1 feed so contents wasted
April 7, 2026
Reply from Reptiles By Post
Hi Julie. Really sorry to hear that the couriers didn't deliver your parcel properly. I can't see any messages from you on our system, so if you email our customer service team at info@reptilesbypost.com we would love the chance to put this right for you. Thanks, Eve
It’s perfect for my breaded dragon
It’s perfect for my breaded dragon, I Receive the order today for her with worms, she been ate them all and she love it so much, so recommend! :)
April 7, 2026
Reply from Reptiles By Post
Thank You, Teegan
Fantastic service
Fantastic service. Fast delivery. Excellent prices. Live food always packed with healthy animals! I wouldn't shop anywhere else for reptile food. Thanks.
April 7, 2026
Reply from Reptiles By Post
Thank You, Paul
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