Ticketmaster Resale Australia Reviews 2,951

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Far too long to receive payment for tickets sold and absolutely no response from customer service from three enquiries. This has been a terrible experience and I’m still not sure at all if I need to... See more

Rated 1 out of 5 stars

Scalpers haven . Ripped off badly with this off shoot site connected to ticketmaster. Resale site is on the ticketmaster web page (Collusion ?) , which deceives the buyer in believing all is fair and... See more

Company replied

Rated 1 out of 5 stars

This Website is incredible misleading! They are basically ticking scalpers. The price of a ticket I purchased was inflated by 250% including fees & charges, to make matters worse the ticket are almos... See more

Rated 1 out of 5 stars

I purchased refundable tickets for Van Gogh alive, then attempted to obtain a refund to change to a different time slot. This turned out to be impossible using their on line system including several a... See more

Company details

  1. Event Ticket Seller
  2. Hobby Store

Information provided by various external sources

Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. The majority of tickets may exceed face value and prices are set by the Sellers of the tickets. Ticketmaster Resale does not sell tickets, set ticket prices or control the ticket inventory available on the website - we provide the platform from which other people can buy and sell their tickets.


Contact info

1.2

Bad

TrustScore 1 out of 5

3K reviews

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Rated 5 out of 5 stars

Everything went smoothly and tickets…

Everything went smoothly and tickets sold within 2 days of listing. The transaction part was a little slow but exactly 10 business days from concert date.
Would definitely use again!

July 23, 2018
Unprompted review
Rated 1 out of 5 stars

Terrible service, illegal practices

Terrible service. Telephone customer service refuse to forward to complaints department. Tried to claim to have a valid contract of sale with a minor. Under 18 year old had made genuine error in listing but could not correct and then the are threatening to charge him $100 “broken sale” fee! What a rip off!! Steer clear

July 22, 2018
Unprompted review
Ticketmaster Resale Australia logo

Reply from Ticketmaster Resale Australia

Hi Danielle,

Thank you for your feedback.
We are unable to locate an order for Ticketmaster Resale Australia with the details supplied in your review or your name. If you would like to discuss this further please get in touch with us directly so we can assist you.

Kind regards,
Ticketmaster Resale.

Rated 4 out of 5 stars

ticketmaster resale

sold tickets very easily & process was easy to use but having to wait over 2 weeks is too long, payment should be credited earlier overall a great way to sell tickets

July 8, 2018
Unprompted review
Rated 1 out of 5 stars

DONT EVER USE!!!!

DONT ever use!!! Wanted to buy football tickets and was redirected to this website - I had to join as a new member after joining I was redirected to wrong game before realising I ended up buying wrong tickets. The next process was to re sell them . It’s now cost me $120 in fees and 2 weeks after the game I still haven’t been paid !!! They stipulate Payment in 10 days? It’s all a joke - Worst ever STAY AWAY!!!

July 6, 2018
Unprompted review
Ticketmaster Resale Australia logo

Reply from Ticketmaster Resale Australia

Hi Bradley,

Thank you for your feedback.
We are unable to locate an account or sale under your name or email address supplied in this review so we are unable to check your order for any pending payments. Please get in touch with us directly if you would like to discuss this further.
We always recommend reviewing your order before purchasing your tickets to ensure you are purchasing for the correct event and date that you are wanting. We do have the event information supplied on the screen during the check out process.

Kind regards,
Ticketmaster Resale.

Rated 1 out of 5 stars

Tried to get Childish Gambino tickets…

Tried to get Childish Gambino tickets through there regular website just for it to sell out and appear magically on the resale site for more than twice the value! Thanks for legalising scalping!!

July 4, 2018
Unprompted review
Ticketmaster Resale Australia logo

Reply from Ticketmaster Resale Australia

Hi Tyler,

Thank you for your feedback.

When events go on sale to the general public, you may frequently find that there is a pre-sale a few days before the official sale date. This explains why you may find tickets being advertised for sale on Ticketmaster Resale as soon as the General public on sale has occurred.
As ticket prices are set by the seller they may be more or less than the face value of the ticket price for some events. Please check the listing at the time of purchase as we will always show the original face value of the ticket.

Kind regards,
Ticketmaster Resale.

Rated 5 out of 5 stars

A great service but it took way too…

A great service but it took way too long to receive payment - over a month after the tickets were sold, and presumably Ticketmaster received payment.
Make payments quicker and the service would be terrific.

July 4, 2018
Unprompted review
Rated 2 out of 5 stars

Payment way too slow

Payment way too slow - although the "fine print" states up to a month perhaps that information should be listed in a larger more prominent area rather saying 7 days - also believe payment should not be AFTER the event, but paid after the SALE is made

July 3, 2018
Unprompted review
Ticketmaster Resale Australia logo

Reply from Ticketmaster Resale Australia

Hi Annette,

Thank you for your feedback.
Payment is made within 7 to 10 business after the event to ensure a safe and reliable marketplace for both buyer and seller and to ensure the buyer has gained entry to there event successfully.

Kind regards,
Ticketmaster Resale

Rated 5 out of 5 stars

I loved being able to sell my tickets…

I loved being able to sell my tickets to a concert that l ended up not being able to go to. Yes l sold them for half the amount l paid but to me l was just glad that someone got to use the tickets. In the future l will look on here for tickets to concerts I'm keen to go to .. never know when you may get a bargain.

July 3, 2018
Unprompted review
Rated 5 out of 5 stars

What a relief to find a trustworthy…

What a relief to find a trustworthy resale point for my tickets. There are no false claims or misleading conduct (unlike Viago to which I have lost hundreds of dollars). I got tickets for an interstate event and couldn't use them so I sold on resale. Easy process and money went in as promised.

July 3, 2018
Unprompted review
Rated 5 out of 5 stars

Too easy!

This was the easiest, safest and fastest way to resell my tickets. Would highly recommend!!

July 3, 2018
Unprompted review
Rated 4 out of 5 stars

I’ll use Ticketmaster resale again

I’ll use Ticketmaster resale again if I need to sell an unwanted ticket, I liked that I got to choose how much I wanted to sell for. The only minor inconvenience is I had to wait till after the gig to get my payment

July 3, 2018
Unprompted review
Rated 5 out of 5 stars

Great Service👍

Initially I was a bit sceptical if this would work out but I was pleasantly surprised when everything went throug smooth. Excellent communication from the resale (automated but great)..Top service..cheers👍

July 3, 2018
Unprompted review

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