Far too long to receive payment for tickets sold and absolutely no response from customer service from three enquiries. This has been a terrible experience and I’m still not sure at all if I need to... See more
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Scalpers haven . Ripped off badly with this off shoot site connected to ticketmaster. Resale site is on the ticketmaster web page (Collusion ?) , which deceives the buyer in believing all is fair and... See more
Company replied
This Website is incredible misleading! They are basically ticking scalpers. The price of a ticket I purchased was inflated by 250% including fees & charges, to make matters worse the ticket are almos... See more
I purchased refundable tickets for Van Gogh alive, then attempted to obtain a refund to change to a different time slot. This turned out to be impossible using their on line system including several a... See more
Company details
Information provided by various external sources
Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. The majority of tickets may exceed face value and prices are set by the Sellers of the tickets. Ticketmaster Resale does not sell tickets, set ticket prices or control the ticket inventory available on the website - we provide the platform from which other people can buy and sell their tickets.
Contact info
first time I have ever used this…
first time I have ever used this service and cant believe how easy it was. the tickets sold the first day I put them on the site and the money went thru exactly when they said it would
June 27, 2018
Unprompted review
Great experience
Easy to add tickets and clear comms when resale happens and payment received
June 27, 2018
Unprompted review
Ticket Sales
I sold a few tickets on the site.. Easy access, clear instructions and received the money within the said timeframe.. The tickets were sold within seconds !
June 26, 2018
Unprompted review
Happy with the service
Happy with the service, quik and simple to use. Easily connects with Ticketmaster and very convenient for last minute sales.
June 26, 2018
Unprompted review
TM Resale is the best tool for selling event tickets
TM Resale is a very helpful outlet when you need to sell event tickets. They provide a quick and easy service so you don’t have to worry about anything. The service cost is a little too high, in my opinion.
June 26, 2018
Unprompted review
Great experience with Ticketmaster…
Great experience with Ticketmaster resale , you can’t go wrong
June 26, 2018
Unprompted review
Slight technical issues trying to…
Slight technical issues trying to upload the ticket to your website once it was sold but in general it was a fairly easy process
June 26, 2018
Unprompted review
All good as a first time user.
All good. First time user and was very happy, although the time taken for the money paid for my tickets took about 2 weeks to come through to my account. Not sure why it needs to take that long in this day and age.
June 26, 2018
Unprompted review
Great site to resell tickets.
Great site to resell tickets.
I have sold many tickets without ever having an issue. I do ensure tickets are as expected.
I set prices I would like and have always sold all tickets. I have been selling AFL tickets for 2 years without issue.
June 26, 2018
Unprompted review
Excellent experience although needed a…
Excellent experience although needed a couple of goes to work out the costing. I was happy with 75% of my $$
June 26, 2018
Unprompted review
Easy to do! I found selling my tickets easy to set…
I found selling my tickets easy to set up and lodge with Ticketmaster Resale. They sold very quickly, I received payment when expected. No hiccups. Thank you!
June 26, 2018
Unprompted review
All in all a great way to sell tix for gigs you can't go to!
Was happy to have sold the tickets... was a little tricky as i didn't get a PDF upload section so had to email the customer service team a few times to make sure the buyer would get tix in time for the show.
After a bit of back and forth we got there in the end!
All in all a great way to sell tix for gigs you can't go to!
June 26, 2018
Unprompted review
Heaps reliable on both ends
Heaps reliable on both ends. I’ve been both buyer and seller and I’ve had very positive and efficient experiences through both. The only issue I had is that I didn’t receive my money after selling my tickets for a good 10 days...sort of wish the money would be deposited sooner?
June 26, 2018
Unprompted review
Transaction was easy to sell my spare…
Transaction was easy to sell my spare ticket, would use again.
June 26, 2018
Unprompted review
Great reselling experience
Easy to use the site, my tickets resold quickly and the funds were reimbursed to me on schedule. Very happy customer thank you!
June 26, 2018
Unprompted review
Scammers block your IP access to website and raid your bank
I put a concert ticket for sale on there website. The website clearly states if you do not need to sell the tickets at any point you can login and cancel sale. I sold the ticket via gumtree not long after listing for sale on ticketmaster. I attempted to login to cancel the ticket advertise however they had blocked my IP address preventing me from doing so. When attempting to access I was given a notice prohibited. They then sold the ticket despite me being unable to access site to cancel. They charged me a $201 fee despite my protest that it is there fault that i could not access the site. I would never recommend ticketmaster to anyone
June 26, 2018
Unprompted review
Reply from Ticketmaster Resale Australia
Hi Clinton,
Thank you for your review. We really do appreciate your feedback.
We are sorry to hear that you weren’t able to provide the tickets as listed. When your sale went through on our website we were unable to get in touch with you via email or phone until we have had to cancel your order due to the tickets not being supplied. Once a sale is made against a listing you have entered into a contract to supply those tickets. Just as we protect you by not allowing the buyer to cancel, in turn, we have to protect the buyer by making sure they get what they pay for. Any associated administration costs have been charged in line with your seller agreement which is agreed to upon listing your tickets for sale and is made available on our website.
If you have any more questions please don’t hesitate to get back in touch.
Kind regards,
Ticketmaster Resale
Ticketmaster Resale Seller Payment Slow
Was happy to use Ticketmaster Resale , the tickets sold very quickly. Concert was on the 9th June , tickets sold on the 8th June. Unfortunately being paid for these tickets is another story. Absolutely woeful service. I was aware of the 7 to 10 Business days after the even of being paid my funds. 2 emails later i still haven't been paid . Have been told it can take up to 30 days. Been told now that the payment will now be approved and has been forwarded to the Finance team . It should not take these long to get my money . I would never use this service again going by this experience.
June 26, 2018
Unprompted review
Reply from Ticketmaster Resale Australia
Hi Peter,
Thank you for your feedback
Payment is made within 7 to 10 business after the event to ensure a safe and reliable marketplace. If an account requires further investigation payment may be outside of this timeframe. Our seller agreement which is available on our website will be able to provide further information in regards to seller payments.
As discussed with our customer service team over the phone your payment has been approved by our finance team and has been paid on the 26.06.2018. Please ensure you check your emails as remittance advise will be forwarded to you via the email attached to your account.
Kind regards,
Ticketmaster Resale.
I’ve bought a resale ticket but would…
I’ve bought a resale ticket but would like to sell it on Ticketmaster resale but there’s no option for that on my account and also when you try to contact them there’s no send button to click so impossible to talk with them if you have any problems or questions.
June 26, 2018
Unprompted review
Reply from Ticketmaster Resale Australia
Hi Fernanda,
Thank you for your feedback.
If you are wanting to list your tickets please search for the event on our website and click on the sell tickets button located within your specific event's page. If the event you are wanting to list for is not available on our site please get in touch with us directly by either phone or email and we can look into this further for you. Please see our contact us page on our website for further assistance.
Kind regards,
Ticketmaster Resale.
dealing with ticketmaster resale was…
dealing with ticketmaster resale was good, but I believe when a ticket is listed for resale it should show up on the ticketmaster website as being available for sale so that people purchasing tickets don`t avoid that ticket because it appears as though it is already sold.
thanks. Paul
June 20, 2018
Unprompted review
Great way to sell / buy tickets
Great way to sell / buy tickets. Seamless. I have used for both buying and selling,
June 19, 2018
Unprompted review
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