Far too long to receive payment for tickets sold and absolutely no response from customer service from three enquiries. This has been a terrible experience and I’m still not sure at all if I need to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Scalpers haven . Ripped off badly with this off shoot site connected to ticketmaster. Resale site is on the ticketmaster web page (Collusion ?) , which deceives the buyer in believing all is fair and... See more
Company replied
This Website is incredible misleading! They are basically ticking scalpers. The price of a ticket I purchased was inflated by 250% including fees & charges, to make matters worse the ticket are almos... See more
I purchased refundable tickets for Van Gogh alive, then attempted to obtain a refund to change to a different time slot. This turned out to be impossible using their on line system including several a... See more
Company details
Information provided by various external sources
Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. The majority of tickets may exceed face value and prices are set by the Sellers of the tickets. Ticketmaster Resale does not sell tickets, set ticket prices or control the ticket inventory available on the website - we provide the platform from which other people can buy and sell their tickets.
Contact info
I sold my tickets quickly and securely…
I sold my tickets quickly and securely through Ticketmaster resale. I didn’t get full value but given the circumstances I was happy with what I got. I would use it again.
June 19, 2018
Unprompted review
I posted my tickets (great seats) only…
I posted my tickets (great seats) only 2 days before the concert. They sold 6.30pm the night of the concert! I was so happy!! I got pretty close to what I had paid.
June 19, 2018
Unprompted review
Easy to use and money was transferred…
Easy to use and money was transferred quickly.
June 19, 2018
Unprompted review
Bloody terrible
Bloody terrible - Ticketmaster did not allow sale to go back on to the credit card which they insisted I listed, but had to put it through an international bank transfer process on which forex fees and bank fees were charged and taken out of any payment made. Considering everything else is done by credit card, WHY can you not credit the credit card??????? Just ridiculous
June 19, 2018
Unprompted review
Reply from Ticketmaster Resale Australia
Hi JP,
Thank you for your feedback.
All payments for sales are made to a nominated bank account held within Australia for the security of our website and we do advise of this during the selling process. You can also find this information in our FAQ's online.
As you requested to be paid into an International bank account this does attract additional fees from the bank directly not from Ticketmaster Resale. We suggest for future sales please ensure you have an Australian bank account to be paid into to avoid additional costs. If you would like to discuss this further please get in touch with our customer service team online or via phone.
Kind regards,
Ticketmaster Resale.
I wasn’t aware of thisfantastic feature…
I wasn’t aware of thisfantastic feature for reselling tickets until recently. When stuck with a ticket which I couldn’t use due to a last minute change in my plans, my experience was seamless without any hitches and I even ended up selling my ticket for more than what I had originally paid for it. Fantastic!
June 19, 2018
Unprompted review
Fantastic service
Fantastic service! Simple and effecient. Would recommend!
June 19, 2018
Unprompted review
It is a very bad website
June 19, 2018
Unprompted review
Reply from Ticketmaster Resale Australia
Hi Jules,
We are continuing to improve and update our website and appreciate your feedback. Please get in touch with our customer service team directly if you would like to discuss any website features in detail.
Kind regards,
Ticketmaster Resale.
Excellent service
Excellent service. So easy to use. I have no hesitation in recommending this company to anyone.
excellent
June 19, 2018
Unprompted review
Customer service is exceptional
Customer service is exceptional, always helpful when needing to sell. Love selling and buying on this page.
June 15, 2018
Unprompted review
Easy and reliable
June 14, 2018
Unprompted review
Great SIte and Will use again
Easy to use and staff are more than helpful when I had an issue
June 13, 2018
Unprompted review
Quick sale
Quick sale - though I do feel your fees are a little high for the service.
June 13, 2018
Unprompted review
great support
good service. I had not used it previously but will be using it again both to sell tickets if needed but also to buy
June 12, 2018
Unprompted review
Easy process and excellent results!!
Easy process and excellent results!!
Used this option when someone organised a family gathering after I purchased tickets. Sold the tickets within 2 weeks - highly recommend to anyone who needs to resell tickets.
June 12, 2018
Unprompted review
Simple and Safe.
This turned out to be a very simple, safe and effective way of reselling my tickets. I was fortunate that my tickets were sold within 2 weeks. Great result.
June 12, 2018
Unprompted review
I think this service is great
I think this service is great. Tickets sold quickly but then had to wait for event, then had to wait another 10 days for payment. Only drawcard but otherwise would recommend.
June 12, 2018
Unprompted review
The Peoplev Ticket Scalpers
This is great mechanism which will hopefully assist in the war against ticket scalpers.
June 12, 2018
Unprompted review
Very Quick and Easy
Very Quick and Easy. Money deposited to my account as promised
June 12, 2018
Unprompted review
Super easy to use and sold tickets…
Super easy to use and sold tickets quickly. Got paid in the expected time frame. Very convenient!
June 12, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.