Far too long to receive payment for tickets sold and absolutely no response from customer service from three enquiries. This has been a terrible experience and I’m still not sure at all if I need to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Scalpers haven . Ripped off badly with this off shoot site connected to ticketmaster. Resale site is on the ticketmaster web page (Collusion ?) , which deceives the buyer in believing all is fair and... See more
Company replied
This Website is incredible misleading! They are basically ticking scalpers. The price of a ticket I purchased was inflated by 250% including fees & charges, to make matters worse the ticket are almos... See more
I purchased refundable tickets for Van Gogh alive, then attempted to obtain a refund to change to a different time slot. This turned out to be impossible using their on line system including several a... See more
Company details
Information provided by various external sources
Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. The majority of tickets may exceed face value and prices are set by the Sellers of the tickets. Ticketmaster Resale does not sell tickets, set ticket prices or control the ticket inventory available on the website - we provide the platform from which other people can buy and sell their tickets.
Contact info
Ticketmaster Resale
The team always kept me up to date with the progress of my sale and my enquiries were answered quickly and professionally. I would highly recommend reselling your tickets through the site!
Very impressed with being able to sell…
Very impressed with being able to sell tickets on Ticketmaster Resale so quickly and hassle free.
I was happy that I sold 2 out of my 4…
I was happy that I sold 2 out of my 4 tickets but I think the resale site should with the main site with a tab for resale rather than having to set up another account also I think the time for the money to come through is a bit too long.
Regards
Debra
Exorbitant prices for admin and resale…
Exorbitant prices for admin and resale compared to StubHub, would not use again.

Reply from Ticketmaster Resale Australia
Prolonged time between sale of tickets…
Prolonged time between sale of tickets and and payment.

Reply from Ticketmaster Resale Australia
Very easy to sell tickets
Very easy to sell tickets, no problems whatsoever!
Easy to use and very transparent
It was so easy and I loved that everything was detailed in emails. It was a very easy process and I would definitely use the website again.
Good experience
Good experience. Tickets sold quickly. Only issue was I didn't realize that they would add $35 to the price of each ticket for their commission until I had completed the posting process.
Brilliant service
Brilliant service, had something come up and was not able to attend concert and sold the tickets through the Ticketmaster resale site 2 days before the concert. The process was so easy and received automatic payment for tickets within 7 days. Excellent service and would recommend to anyone.
Easiest ℛ𝒆𝓼𝓪𝓵𝒆 ever
Easiest ℛ𝒆𝓼𝓪𝓵𝒆 ever...made a frustrating situation so simple when re-selling online...highly recommend!
Happy with Ticketmaster
It was pretty easy I would have liked a…
It was pretty easy I would have liked a bit more explanation about the waiting for the money to clear. All the information is there but I didn't clearly understand that you had to wait a while for the money.
Good Service - Long Wait!
I feel that the service provided was satisfactory. However, I did wait for a long period of time in order to receive my funds. I was advised that I would receive payment following the concert, although waited for over one week following the concert. Other than this, I feel that Ticketmaster Resale is a good service.
Very trustworthy and efficient
Easy and convenient
Very impressed with Ticketmaster
Very impressed with Ticketmaster, sold our Killers tickets within 2 hours of putting them up, and received payment 7 working days after the concert. Had some reservations originally but super happy with service and would definitely use again.
Resale was great way to allow others to…utalize our ticket when unable to atttend
Resale was great way to allow others to use the seats when we were unable to attend.
Easy to use the resale program with quick results.
Will certainly use again if unable to attend any function that we have booked.
Pretty good, but Ticketmaster needs to show their commission more transparently
As a site for selling your unused/unwanted tickets, Ticketmaster Resale makes it fairly easy to do so. However, having used them a few times now, there are a few things I don't like:
- If you have a mix of different tickets, you need to list separately. For example, I had a collection of 1 adult and 2 child tickets for a show because my wife and kids were planning on attending and then couldn't. Ticketmaster can't list them together. Some customers might be after exactly this combination knowing that all the seats are _together_.
- It irks me (a lot) that the Ticketmaster resale site is not very transparent about how much they add to your ticket price to cover their service fees. They show you the original ticket price, and they show you the price you can buy the ticket for. When I listed two Harry Styles tickets, face value $149.90 each, I indicated that I wished to get $160 for each ticket (the extra was to cover my booking fees basically). Ticketmaster Resale adds over $42 per ticket, hence they show up on the site as $202. Ticketmaster Resale shows the original ticket price, and it irks me that they don't show that $42 of that $202 is the Ticketmaster commission, not the seller trying to rip people off. The ones trying to do roughly the right thing still look like they have jacked their selling price up.
Too long to receive payment
Ticketmaster is supposed to transfer the money for the event 7-10 business days after the event, I got paid well after that and only after I called ticketmaster to sort it out. Unprofessional and it left me out of pocket for longer than I expected.
Edit: I spoke to the mentioned Ticketmaster team members who assured me there were no issues with my ticket transfer, the event went ahead smoothly and they did not know why I had not been paid yet. There is no reason why I would have to wait over two weeks to receive payment. Not good enough Ticketmaster.

Reply from Ticketmaster Resale Australia
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







