Rescue Rod Group Reviews 45

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and efficiency. Many people highlight the exceptional service, noting that jobs are completed quickly, thoroughly, and with great attention to leaving the work area clean and tidy. Reviewers frequently commend the staff's knowledge and helpfulness, often going above and beyond to assist with additional issues or explain processes. However, some customers also noted instances of miscommunication and unreliability, including a complete no-show for a scheduled appointment. These experiences led to delays and dissatisfaction for a small portion of people.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the quick, efficient, and... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the professionalism,... See more

Based on these reviews

Rated 5 out of 5 stars

Jamie diagnosed the problem very quickly explained what was needed. Worked quickly and kept us updated along the way. He was cheerfull and showed experience in his knowledge of the system.His work w... See more

Rated 5 out of 5 stars

Excellent service from the initial call to request urgent assistance with a water leak to the response time and works being carried out next day. Many Thanks to the Plumber Tim, plus Mike and Robbie... See more

Rated 5 out of 5 stars

Spoke to Dominic who was a great help and gave very good information and returned my call quickly. Andy came out in the truck and worked like a trojan, he was polite, professional and worked hard to g... See more

Rated 5 out of 5 stars

Had a minor emergency with a blocked and full septic tank. Visitors arriving the next morning so no time to delay. Called and a man arrived within a couple of hours. Very pleasant and helpful... See more


Company details

  1. Drainage Service
  2. Plumber
  3. Sanitary Inspection
  4. Septic System Service
  5. Sewage Treatment Plant
  6. Water Utility Company

Written by the company

Established in 1983, the business is family owned and offers a professional service with fully trained and insured staff across all aspects of Sewerage and Water. Although based in Poole and Wareham, our mobile working technology means that we operate efficiently across Dorset, Hampshire and on into Wiltshire and Somerset with ease. We do not charge for call outs, nor do we charge for quotations, so call today and enquire about our services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

A reliable emergency service

Very quick response to deal with an emergency residential drainage issue. The engineer, who arrived within 2 hours, assessed the situation and explained clearly and how the problem will be resolved. The site was left clean and tidy. Excellent service.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Team Work

Excellent service from the initial call to request urgent assistance with a water leak to the response time and works being carried out next day. Many Thanks to the Plumber Tim, plus Mike and Robbie the groundsmen team for carrying out their works in an orderley and tidy way - really impressed with the finished area. Honestly we would not know works had been carried out in the garden if we hadn't witnessed it first hand.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Blocked drainage

Jamie diagnosed the problem very quickly explained what was needed. Worked quickly and kept us updated
along the way.
He was cheerfull and showed experience in his knowledge of the system.His work was very professional leaving the site clean and tidy on completion. Very satisfactory service.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service all round!!

Spoke to Dominic who was a great help and gave very good information and returned my call quickly. Andy came out in the truck and worked like a trojan, he was polite, professional and worked hard to get our tank cleared very efficiently, I have saved the company details and will be returning in future for our tank clearing. Thank you RM Liquid Disposal

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Residential Septic Tank Emptying

As a private resident I’ve been using RM liquid disposal for many years. Their efficiency and service is excellent, attending drivers always do a thorough job leaving everything clean and tidy.
I would highly recommend RM liquid disposal a very professional team.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great service.

Great service.
Easy to book an appointment. Driver was punctual, polite and friendly and used his initiative.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Work

We were having some problems with drainage in the block of flats. When the engineers arrived on site the work required was much more complex and involved than we had originally thought. After a difficult start to the day Jamie and Zack came up with a new plan and worked efficiently. It was a difficult job as they had to visit each flat individually at short notice and they showed excellent customer skills in dealing with my residents. I'm very happy with the work completed. Very polite and respectful young men.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Jamie is a great advert for thecompany

Jamie and a colleague are dealing with kitchen pipe maintenance in my block of flats. I was having problems with my bathroom wash basin so he kindly helped me out and explained how to deal with a similar problem in the future.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Jamie from Rescue Rod delivered…

Jamie from Rescue Rod delivered outstanding service when we needed it most. He responded quickly to our emergency blocked drain and handled the situation with true professionalism. His work was thorough and clearly done with long-term results in mind, giving us real confidence in the fix. We really appreciated his hard work, attention to detail, and promptness—especially as he came out over the weekend with such a positive, cheerful attitude. Highly recommended to anyone dealing with drain issues!

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Job well done

Jamie was brilliant. Didn’t take him long to sort out my drainage problem. He definitely knows his stuff well. Happy with the service from Rescue Rod.

March 21, 2026
Unprompted review

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