Resilient Media Reviews 210

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Negative stars should be an option. First off, website is wellnessproductsusa.com. Not at all USA. My credit card was compromised and an order placed. I caught it immediately, contacted t... See more

Rated 1 out of 5 stars

Resilient Media Pte Ltd - Profesional scamers! / ¡Estafadores profesionales! I was swindled by these people too, watch out! A mí también me estafaron estas personas, ¡cuidado! Some of t... See more

Rated 1 out of 5 stars

Ordered a Hemsa 3 function blood glucose, blood pressure and blood oxygen machine. Correct box arrived but wrong machine inside only 2 functions pressure and oxygen. Tried sending email but system... See more

Rated 2 out of 5 stars

I'll give it two stars because I actually did receive the magnetic insoles that I ordered but it took more than 6 weeks to get the product. I have also received a follow up email from PayPal with shi... See more


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1.3

Bad

TrustScore 1.5 out of 5

210 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Negative stars should be an option.

Negative stars should be an option.
First off, website is wellnessproductsusa.com. Not at all USA.
My credit card was compromised and an order placed. I caught it immediately, contacted them within the first day, explained it was fraud, and cancel. Denied. Looked up their website and found there was 180 money back guarantee. Charge should have been $51.94, charged me $62.44, no explanation given. Still states wellnessproductsUSA.com. Also, FREE shipping.
I received the package and requested how to return, they denied. I sent them a screenshot of the 180 money back guarantee, and demanded a full refund of $62.44.
I reported them to the FTC.

BTW, they go by several different names:
Nina Brittle
Team Tumblecat
Usbeeviveus
Resilient Media
Everything about this place is a scam.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company

I agree with another review - one star is too much. The product I ordered wasn't even close to what was represented and they never responded to any of my email requests. I don't agree with trump's tariff debacle but if it keeps this company from sending stuff to us, I might change my mind. A good reminder to buy local.

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

Scam or what? Ordered a Hemsa 3 function blood…

Ordered a Hemsa 3 function blood glucose, blood pressure and blood oxygen machine.
Correct box arrived but wrong machine inside only 2 functions pressure and oxygen.
Tried sending email but system states theherdsmen.com is unknown.
Need a proper contact email address or is this a scam...

January 21, 2025
Unprompted review
Rated 1 out of 5 stars

A charge was made to my acct for…

A charge was made to my acct for something. I didn't order anything from this company. The charge was for $92.94 on November 3, 2023. Would like this credited to my acct.

November 2, 2023
Unprompted review
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Reply from Resilient Media

Hi Jean!

We hope you are having a good day. Thank you for reaching out and we apologize that you have experienced this and as we take your opinions to heart please do let us know how we can make it up to you! Kindly contact us at disputes@resilient-media.com so we may assist you better.

Keep safe always,
Kathy

Rated 1 out of 5 stars

I ordered a product & received a…

I ordered a product & received a different product all together. They told me I had to pay all costs to send it back although they are the ones that sent me the wrong item! Total scam website do not order anything from them!

August 27, 2023
Unprompted review
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Reply from Resilient Media

Hi Larisa!

Thank you for reaching out, this is Kathy from Resilient Media.

Just wanted you to know that we hear you and we would like to sincerely apologize for this situation. Rest assured that your concerns have been heard and we will factor this in our decisions going forward in order to further improve customer experiences.

Additionally, as we take your opinions to heart, please let us know how we can make it up to you! Don't hesitate to contact us at disputes@resilient-media.com for any further questions or inquiries you may have.

Kathy
Resilient Media

Rated 1 out of 5 stars

fraudsters

I bought 3 tubes of MarineFix Chipped boat gel filler (3 COLORS) via an instagram feed Tumblecat but they sent me 3 tubes of wood paint 6 weeks later. Really unhelpful service originally replied to my complaint via PayPal but since have disappeared and Paypal are useless in retrieving my $ Stay away from these fraudsters....:(

February 3, 2023
Unprompted review
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Reply from Resilient Media

Hi Greg!

We hope you are having a good day. Thank you for reaching out and we apologize that you have experienced this and as we take your opinions to heart please do let us know how we can make it up to you! Kindly contact us at disputes@resilient-media.com for further questions or inquiries you may have.

Keep safe always,
Kathy

Rated 1 out of 5 stars

Description missing

They keep trying to charge a card for who knows what! There seems to be no way to determine exactly what the charges are for. No description and no contact info other than here. Maybe they’ll be some clarification.

April 2, 2023
Unprompted review
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Reply from Resilient Media

Hi Jan!

This is Kathy from Resilient Media.

I've just come across this post and I'd like to apologize that you've encountered such a problem.

Please do reach out to us at disputes@resilient-media.com, and let us know what's going on. This email is for VERY HIGH PRIORITY cases such as yours. We'd love to hear from you in order to help solve this case for you ASAP!

Kathy
Resilient Media

Rated 1 out of 5 stars

Terrible company

Terrible company, pure SCAM. They make advertisement which is telling you completely different story than product you finally get from them. After complaining to them and PayPal, they tell you to send the goods back on your costs to a strange not existing address somewhere in Malasia which is completely different place and country from which they originally send goods from. You have no chance to get your money back!

February 20, 2023
Unprompted review
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Reply from Resilient Media

Hi Waldemar!

This is Kathy from Resilient Media.

Just wanted you to know that we hear you and we would like to deeply apologize for this. Rest assured that your concerns have been heard and we will factor this in our decisions going forward to further improve customer experience :)

Nevertheless, a late sorry is better than none! We take your opinions to heart so please let us know how we can make it up to you! Please don't hesitate to contact us at disputes@resilient-media.com for any further inquiries!

Kathy
Resilient Media

Rated 1 out of 5 stars

Selling coffee mug warmers as epoxy…

Selling coffee mug warmers as epoxy resin warmers refuse to give refund unless I send back to malaysia which can't be done due to a cyber attack at Royal mail. PayPal on their side. Don't order anything from this awful company.

February 10, 2023
Unprompted review
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Reply from Resilient Media

Hi Bleach!

This is Kathy from Resilient Media.

I've just come across this post and I'd like to apologize. If you're not satisfied - we aren't either!

Please do reach out to disputes@resilient-media.com, and let us know what's going on! This email is for the VERY HIGH PRIORITY cases such as yours! We'd love to hear from you and find out what's going on, so we can help solve this case for you ASAP!

Kathy
Resilient Media

Rated 1 out of 5 stars

I have been waiting on my orderr which…

I have been waiting on my order which was paid by PayPal on the 16th January, I ordered the resin cordless drill off you. I have written many times asking what is happening about this item but am getting no response back. Please would you lookintothisfor me.

February 6, 2023
Unprompted review
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Reply from Resilient Media

Hi Joan!

This is Kathy from Resilient Media.

We want you to know that we hear you and we would like to deeply apologize for this. Rest assured that your concerns will be taken into consideration. :)

Moreover, a late sorry is better than none! We take your opinions to heart so please let us know how we can make it up to you! Kindly contact us at disputes@resilient-media.com to discuss any further inquiries!

Kathy
Resilient Media

Rated 1 out of 5 stars

Floral art paint pouring cup

I ordered a Floral art paint pouring cup. The ad showed a much larger cup than what I received. Literally the item I got was just a little over an inch tall. Ad was definitely misleading. I have emailed asking for a full refund 39.77 CAD for something that may have cost 10 cents to make. No joke!!

October 5, 2022
Unprompted review
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Reply from Resilient Media

Hi Annie!

This is Kathy from Resilient Media.

We want you to know that we hear you and we would like to deeply apologize for this. Rest assured that your concerns will be taken into consideration. :)

Nevertheless, a late sorry is better than none! We take your opinions to heart so please let us know how we can make it up to you! Please don't hesitate to contact us at disputes@resilient-media.com for any further inquiries!

Kathy
Resilient Media

Rated 1 out of 5 stars

I ordered two good luck bracelets and…

I ordered two good luck bracelets and they send something totally different, looks like children’s silver bracelets. This is terrible website you can’t even return anything for your money back. Please don’t order anything here. I was scammed.

October 6, 2022
Unprompted review
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Reply from Resilient Media

Hi Pearl!

Thank you for reaching out, this is Kathy from Resilient Media.

Just wanted you to know that we hear you and we would like to sincerely apologize for this situation. Rest assured that your concerns have been heard and we will factor this in our decisions going forward in order to further improve customer experiences.

Additionally, as we take your opinions to heart, please let us know how we can make it up to you! Don't hesitate to contact us at disputes@resilient-media.com for any further questions or inquiries you may have.

Kathy
Resilient Media

Rated 1 out of 5 stars

I recently purchased a product Vinal…

I recently purchased a product Vinal Record cleaner from them that turned out to be fraudulent. I requested a refund and the best they could offer was 50% IF I returned the product to Malaysia. Apparently they wanted me to return the fraudulent product so they could sell it to another unsuspecting victim.

August 26, 2022
Unprompted review
Resilient Media logo

Reply from Resilient Media

Hi Daniel!

This is Kathy from Resilient Media.

I've just come across this post and I'd like to apologize. If you're not satisfied - we aren't either!

Please do reach out to disputes@resilient-media.com, and let us know what's going on! This email is for the VERY HIGH PRIORITY cases such as yours! We'd love to hear from you and find out what's going on, so we can help solve this case for you ASAP!

Kathy
Resilient Media

Rated 1 out of 5 stars

Apparently this is the parent company…

Apparently this is the parent company for Amadine Amhi. I recently purchased a product from them that turned out to be fraudulent. I requested a refund and the best they could offer was 50% IF I returned the product to Malaysia. Apparently they wanted me to return the fraudulent product so they could sell it to another unsuspecting victim. Do not do business with Amadine Amhi or their parent company Resilient Media PTE LTD. They are frauds! :(

September 22, 2022
Unprompted review
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Reply from Resilient Media

Hi Valerie!

Thank you for reaching out, this is Kathy from Resilient Media.

Just wanted you to know that we hear you and we would like to sincerely apologize for this situation. Rest assured that your concerns have been heard and we will factor this in our decisions going forward in order to further improve customer experiences.

Additionally, as we take your opinions to heart, please let us know how we can make it up to you! Don't hesitate to contact us at disputes@resilient-media.com for any further questions or inquiries you may have.

Kathy
Resilient Media

Rated 1 out of 5 stars

I ordered from this company and never…

I ordered from this company and never received my order. I e mailed them and they sent me a tracking number that said one package had been delivered 9/6 and the other 9/7. NEITHER of which were delivered. I told them this and they continue to refer me to tracking numbers. I have checked them out on the internet and they are a scam. You will likely never see your refund!!!! I have 3 packages not received and found out ALL 3 were shipped by the same people IN CHINA!!! Sunyou is the business. Stay away they are fraud!! If you read about Sunyou, no one has received their packages or if they did, it was not the correct merchandise!!!!!

August 13, 2022
Unprompted review
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Reply from Resilient Media

Hi Bonnie!

This is Kathy from Resilient Media.

I've just come across this post and I'd like to apologize. If you're not satisfied - we aren't either!

Please do reach out to disputes@resilient-media.com, and let us know what's going on! This email is for the VERY HIGH PRIORITY cases such as yours! We'd love to hear from you and find out what's going on, so we can help solve this case for you ASAP!

Kathy
Resilient Media

Rated 1 out of 5 stars

Absolute scam. Don’t buy anything from them.

I ordered the invisible lift kit and was not satisfied with the product. I emailed the company to receive a refund and instead they offered 15% off my next purchase. I then sent another email to receive my refund and now my emails are not being sent to the original email. I then emailed their dispute email and no one has gotten back to me. Complete scam.

May 10, 2022
Unprompted review
Resilient Media logo

Reply from Resilient Media

Hi Hayley!

Thank you for reaching out, this is Kathy from Resilient Media.

Just wanted you to know that we hear you and we would like to sincerely apologize for this situation. Rest assured that your concerns have been heard and we will factor this in our decisions going forward in order to further improve customer experiences.

Additionally, as we take your opinions to heart, please let us know how we can make it up to you! Don't hesitate to contact us at disputes@resilient-media.com for any further questions or inquiries you may have.

Kathy
Resilient Media

Rated 1 out of 5 stars

Horrible company to deal with!

They sent me the wrong product. I live in the United States, and they expect me to pay the return postage to Malaysia.

May 3, 2022
Unprompted review
Resilient Media logo

Reply from Resilient Media

Hi Tom!

This is Kathy from Resilient Media.

I've just come across this post and I'd like to apologize. If you're not satisfied - we aren't either!

Please do reach out to disputes@resilient-media.com, and let us know what's going on! This email is for the VERY HIGH PRIORITY cases such as yours! We'd love to hear from you and find out what's going on, so we can help solve this case for you ASAP!

Kathy
Resilient Media

Rated 1 out of 5 stars

Don't do it!

I purchased a product from this company and they sent me a different product altogether and then claimed it was as good as the other product… It had nothing to do with the other product which I could’ve bought for five dollars at any store but I paid $40.94 for this product which can’t be found in stores and they didn’t send it to me. They actually refused to send me the product I ordered and then only offered a 20% refund or I could ship it back at my own expense… which would cost more than the product!

April 27, 2022
Unprompted review
Resilient Media logo

Reply from Resilient Media

Hi Terri!

This is Kathy from Resilient Media.

Just wanted you to know that we hear you and we would like to deeply apologize for this. Rest assured that your concerns have been heard and we will factor this in our decisions going forward to further improve customer experience :)

Nevertheless, a late sorry is better than none! We take your opinions to heart so please let us know how we can make it up to you! Please don't hesitate to contact us at disputes@resilient-media.com for any further inquiries!

Kathy
Resilient Media

Rated 1 out of 5 stars

They claimed to be out of California

They claimed to be out of California , the advertised name Leika was different than the name on the package Laikou. They claimed to use rare albino redwood tree in their product from California yet there was none in the ingredients. (not to mention the albino redwood is so rare and protected that it is unallowable to be used in products and if it was it would be dangerous because it is a sponge for heavy metals and quite toxic) They have an FDA warning/ ban against at least one of their products 24 gold snail serum. When I went to return the product I bought they gave me address of abandoned building in India pusat-perdagangan-bandar-bukit-jalil-for-sale-by-dester-yap-25779902, telling paypal they only return my money if I pay shipping and when product actually arrived (which of course would never happen). On top of all that they also claim in another ad to be based in Japan yet their information claims they are in Philippines. Dig deep on this company as it has many offshoots trying to sell it all from same source
remmidevyn
lissannahearts
abhyadairia
favselect

February 4, 2022
Unprompted review
Resilient Media logo

Reply from Resilient Media

Hi Julie!

This is Kathy from Resilient Media.

I've just come across this post and I'd like to apologize. If you're not satisfied - we aren't either!

Please do reach out to disputes@resilient-media.com, and let us know what's going on! This email is for the VERY HIGH PRIORITY cases such as yours! We'd love to hear from you and find out what's going on, so we can help solve this case for you ASAP!

Kathy
Resilient Media

Rated 1 out of 5 stars

VERY DANGEROUS UNREGULATED SKINCARE PRODUCTS

FRAUDSTERS:THEY STEAL YOUR MONEY THEN DISAPPEAR/IGNORE YOU. THEY USE REPUTABLE VIDEOS WITH REPUTABLE PRODUCTS….YOU LOVE THE SOUND OF THEM….YOU WANT THEM….YOU BUY THEM. …AND THEY DELIVER THEIR OWN BRAND CHEAP DANGEROUS PRODUCTS (HAVE THE RASHES AND THE DERMATOLOGIST INVOICES TO PROVE IT) THIS COMPANY NEEDS SUING FOR SELLING BLACK MARKET UNREGULATED SKINCARE UNDER FALSE NAMES BEWARE THEY WRECK YOUR SKIN

I ordered a product I thought was from the USA. It was suppose to be developed by top leading dermatologist that I’d heard of specialising in serums produced from pure bee venom in conjunction with a woman bought up on a bee farm all sounded marvellous and I couldn’t wait to order it. Also checked story out…all true. I waited two months, finally got my serums

1.Different product name
2. Not one correct ingredients
3. Utterly different desired effects listed again as above not one remotely similar to what I ordered
3. Paid $76 eventually found Chinese sites selling the same thing for as little as 50p yes you read that correctly.
4. Got charged a TIP by Bernie who processed the payment!!! $15 Totally illegal.
5. GOT A £600 dermatologist invoice to sort my skin out after only one use and I’m still suffering

They use many different company names it’s seriously SCARY as the only way you get to read these is after it’s happened and you. They have no morals or scruples and never will.

January 15, 2022
Unprompted review
Resilient Media logo

Reply from Resilient Media

Hi Sally!

This is Kathy from Resilient Media.

I've read your post and I'd like to apologize. If you're not satisfied - we aren't either!

Please do reach out to disputes@resilient-media.com, and let us know what's going on! This email is for the VERY HIGH PRIORITY cases such as yours! We'd love to hear from you and find out what's going on, so we can help solve this case for you ASAP!

Kathy
Resilient Media

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