Resilient Media Reviews 

Singapore-based company drop-shipping sketchy products shipped from Guandong China who tell you to return the product to Malaysia to get your refund when it is not the advertised product you saw on the website registered in virtual offices in Reykyavik.

I have ordered an item on 4/29/2021 from company called { Blazed Macie } but the email from paypal says the purchase was made from Resilient Media Pte Ltd.
I never received the item and after almost two months of back and forth emailing with Blazed Marcie Customer Service person Nelly, they stopped even replying when I asked for the refund .
I tried to find this company but BBB can only help you if the company is located in US . I had no idea this company was outside of US ,
How can I get my money back ?
At least I would like to warn others not to order anything from them .

I ordered the product and when it did arrive, one bottle somehow had gotten damaged. I contacted customer service and they were extremely helpful. After I sent them pictures of the damaged bottle, there wasn't any 'we need more proof' and they arranged for a replacement to be sent out immediately. The customer service was beyond belief and kept in constant contact via email to let me know the progress of the shipping, etc. You can't ask for any better than what was provided. YOU ROCK!!!!

Hello Aleena Rose,
I received it and am enjoying it tremendously. Your customer service has been lightening fast, of which I'm very appreciative of. This is the way it's supposed to be.I’m definitely going to shop with you again.

Leslie H Speiser

This company sucks company sucks sent broken merchandise And have to send it out of the country on my dime will never buy from them ever

I ordered this product, and then when I thought it was suppose to arrive it didn't, so I reached out to their customer service and was given a wonderful response, they checked into why it hadn't arrived and where it was, then after that I didn't wait very long for it to arrive. Their customer service is awesome, so helpful and so nice to talk to

This item never arrived it has been 3 months filed a claim with paypal and still nothing
charlie

First and foremost, customer service is awesome. From first contact to delivery, I could tell that I was being helped by knowledgeable professionals! My order was being tracked by France post, then by German post, so it was a bit confusing at first. I received the updated tracking number, and was able to see what was happening!
Shipping was as noted, two to three weeks for Germany. Packaging was protective! Well done!
Now to the product.
The instructions are reminiscent of Ikea. There was some text, but it didn’t really help much.
After about an hour of playing around, I got most everything to work. Then I looked at a few online video reviews, and got the rest.
The camera is amazing, and my wife is thoroughly enjoying watching the bird feeder on her ipad.
I will now be ordering another one, so I can use it for its intended purposes!
Four out of five stars for the lack of good instructions.
Five star service, five star product!
Thank you!

On Sat, 15 May at 5:00 PM ,
Hi Noel,

Thank you so much for your excellent Customer Service, it is a rare thing these days.
Having worked in customer service I know how difficult it can sometimes be, therefore I am able to appreciate your dedication & follow up of my parcel.
I have indeed received my parcel & am looking forward to using the product.
I would not hesitate to order from you again.

Fantastic little bottle of Clary Sage oil. The packaging was so pretty. Imposed recycled cardboard. The smell is lovely when mixed with some lavender oil.

I purchased the product Asethe and started using it 2 weeks ago. I love how the cream feels on my skin. It's a cooling feeling. I've noticed how soft my skin feels and that my face has a glow to it.

Ordered BoatLux™ Docking Camera. Does not work, only a still image every +10s instead of a real camera what you need for docking a boat. Delivery directly from China. No answer to emails about complaint.

My order arrived in great shape although it took a long time to get here it was worth the wait

I LOVE IT !!! We are just in Autumn 🍂 (Fall) going into Winter so I might have to have a look
at getting another one.

Thank you so very much Velvet Polka !!

LEANNE BENHAM

Can you tell me what I purchased from your company? I had $84.94 taken from my account and cannot think of anything that I would have bought!! Can you please return it the same way you took it? Certainly would be appreciated!

Ordered an Embroidery thread trimmer, they sent me a Shaver for cutting hair and shaving. Had nothing to do with embroidery as they advertised. They put the shaver in a box that was not even the one they advertised. They did not even accept my offer to return the shaver and give me a full refund. I will never ever use this company again.
TX

TERRIBLE! HORRIBLE! DO NOT BUY ANYTHING FROM THEM! I fell for a FB ad for a small camera that I could put in my horse trailer and watch what was going on in the back with my horses while I was driving.Soon after I purchased the ad disappeared. 6 weeks later I did recieve the camera, if you could call it that. All instrutions were in very very very fine print and mostly chinese. I have yet to be able to make it work at all. NO CUSTOMER SERVICE NUMBER! So not buy from them!

i fell for a Instagram ad for a gunpla scoring tool . it wasnt what was in the video . tracking said it was coming from Compton , Ca . I'm in CA . 1 month and some change later i reached out to them and they gave me a diff tracking . the item arrived shortly after . i initiated a PayPal return . they said send it back for a refund . of course the return address is in Kuala Lumpur Malaysia . SO it cost me 13 bucks to send back a 20 dollar item . i didn't care . but i explained this to paypal they do this in hopes you wont return . this company is also tumblecat.com

My order was perfectly packaged. Each of my essential oil was in a separate sealed tube. Cozy Damsel has an outstanding customer service. I had reached out to follow-up on my order, and my inquiry was handled immediately. Communication is very professional, timely responded to, and very courteous.

Good product. Good communication.