He explained clearly why he was calling and felt reassured he was genuine as I have been scammed recently. This causes things like this, dealing with unknown companies problematic so I am very wa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been dealing with Jordan from resolve my claim, and he’s been extremely helpful throughout the process. Even though my claim hasn’t been completed yet, Jordan has kept me updated regularly and ex... See more
Company replied
This company is doing very well, after few months I did my inquiries they've made sure to let me know what is going on, Reece is fantastic he is so professional he explained to me all what I have to k... See more
Company replied
Frank was fully aware of all the details regarding previous car finances i have taken out. He was really pleasant to speak with and i ended the call feeling very happy and positive because of how Fra... See more
Company replied
Company details
Written by the company
Claim compensation for mis-sold PCP car finance. Use our free online tool to find your old car finance agreements, then claim on a No Win No Fee basis.
Contact info
Suite 105, Earl Business Centre, Dowry Street, OL8 2PF, Oldham, United Kingdom
- claims@resolvemyclaim.co.uk
- resolvemyclaim.co.uk
4.8
Excellent
840 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jordon
Very pleasant man to deal with talked though the process very clear a credit to the company
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Paul,
Thank you for your kind words! I’m so pleased to hear you had a positive experience and found the process clearly explained. We’ll be sure to pass your feedback along to the team — they’ll be delighted to know their efforts made a great impression.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Trevor,
Thank you for your feedback! I’m glad to hear everything was explained clearly and that you had a smooth experience with us. Clear communication is something we always strive for.
As an update, the FCA continues to review motor finance claims across the industry. We’ll keep you informed as soon as further guidance or outcomes are confirmed.
Best regards,
Haydee Chavez
Resolve My Claim
Reese was informative
Reese was informative, concise and gave me a clear plan of how things will progress, and confirmed that he will keep me updated.
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Ann,
Thank you for sharing your feedback! I’m delighted to hear that Reece provided clear and concise information, giving you confidence in the next steps of your claim. Keeping you updated throughout the process is always our priority.
Best regards,
Haydee Chavez
Resolve My Claim
Very friendly and informative telephone…
Very friendly and informative telephone conversation
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Louise,
Thank you for your kind feedback! I’m really pleased to hear that your telephone conversation was both friendly and informative. We’re glad you felt supported and well-informed throughout.
Best regards,
Haydee Chavez
Resolve My Claim
Polite
Polite, concise, informative, could not ask for more from customer service
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Robert-Alexandru,
Thank you for your wonderful feedback! I’m so pleased to hear that you found our service polite, concise, and informative. We always aim to make the process as clear and straightforward as possible.
Best regards,
Haydee Chavez
Resolve My Claim
Excellent Communication
Reece called to update me on my car finance claims. He was very informative and explained exactly what was happening regarding my 3 ongoing claims regarding the commission I may have unknowingly paid on top of the cost of my vehicles.
I'm very grateful for his call.
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Maria,
Thank you for your kind review! I’m really glad to hear Reece provided excellent communication and kept you fully informed about your ongoing car finance claims. It’s great to know you now have a clear understanding of the process and feel supported throughout.
As an update — the FCA review into motor finance commission cases is still ongoing, and we’ll continue to keep you informed as soon as there’s progress or further guidance.
Best regards,
Haydee Chavez
Resolve My Claim
Jordan was nice and polite
Jordan was nice and polite. They demonstrated patience whilst I was in a noisey environment .
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi QS,
Thank you for sharing your feedback! I’m glad to hear that Jordan was patient and polite during your call — especially while you were in a noisy environment. It’s great to know he ensured the conversation remained clear and helpful.
Best regards,
Haydee Chavez
Resolve My Claim
Perfect
He told me everything i need to know and polite ' and to the point.
October 6, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Mr. Gibbons,
Thank you for your review! I’m delighted to hear that everything was explained clearly and politely, and that you received all the information you needed without any fuss. We’re glad the process felt straightforward for you.
Best regards,
Haydee Chavez
Resolve My Claim
Jordan was informative very pleasant…
Jordan was informative very pleasant well mannered in all a very pleasing call
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Denise,
Thank you for your lovely feedback! I’m pleased to hear that Jordan was informative, pleasant, and well-mannered during your call. We’re glad you had such a positive experience and found the conversation so reassuring.
Best regards,
Haydee Chavez
Resolve My Claim
Resolvemyclaim phone call updated me
Resolvemyclaim phone call updated me. My agent (Recce) was very professional. He explained the full process, including expected payment timeframe. All questions were answered with clarity. 💯 recommend using this company.
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Lewis,
Thank you for your kind review! We’re so pleased to hear that Reece provided a professional and informative update on your claim, clearly explaining the process and payment timeframe. We truly appreciate your recommendation and are glad you’re happy with the service.
Best regards,
Haydee Chavez
Resolve My Claim
What a lovely person Jordan is…
What a lovely person Jordan is explained the call. Kept it to a minimum and was very professional
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Karen,
Thank you for your feedback! We’re delighted to hear that Jordan made such a positive impression. It’s great to know he kept the call clear, concise, and professional while ensuring everything was well explained.
Best regards,
Haydee Chavez
Resolve My Claim
Great support from Jordan so far
I’ve been dealing with Jordan from resolve my claim, and he’s been extremely helpful throughout the process. Even though my claim hasn’t been completed yet, Jordan has kept me updated regularly and explained what’s going on at each stage. His communication and professionalism have really stood out- the service so far has been excellent.
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Nishad,
Thank you for taking the time to share your experience! We're delighted to hear that Jordan has been so helpful and consistent in keeping you informed throughout your claim. It’s great to know his communication and professionalism have made a positive impact — we’ll be sure to pass along your kind words.
Best regards,
Haydee Chavez
Resolve My Claim
Professional and a credit
Very friendly, to the point and very informative left me with no questions to ask.
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Craig,
Thank you for your great feedback! We're really pleased to hear that you found the service friendly, clear, and informative. It’s always our aim to make sure everything is fully explained and easy to understand.
Best regards,
Haydee Chavez
Resolve My Claim
A very pleasant phone call
A very pleasant phone call. Jordan was professional and informative… provided me information that my claim was in progress.
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Lisa,
Thank you for your kind feedback! We're glad to hear Jordan provided you with a pleasant and informative update on your claim. We’ll continue to keep you informed as things progress.
Best regards,
Haydee Chavez
Resolve My Claim
Excellent call keeping information…
Excellent call keeping information updated
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Karen,
Thank you for your feedback! We're pleased to hear you found the call excellent and informative. Keeping you updated throughout your claim is always our priority.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Ariyo,
Thank you for your feedback. We appreciate you taking the time to share your experience — we’ll make sure future updates remain clear, timely, and as helpful as possible.
Best regards,
Haydee Chavez
Resolve My Claim
Jordan was very good at explaining …
Jordan was very good at explaining everything to me and very helpful it’s good when you speak to someone who have manners and very polite
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Sarah,
Thank you for your lovely feedback! We're so glad to hear that Jordan provided clear explanations and showed great manners and professionalism throughout your call. We’ll be sure to share your kind words with him.
Best regards,
Haydee Chavez
Resolve My Claim
Jordan was concise in his explanation…
Jordan was concise in his explanation of the status of my claim
October 6, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Kenny,
Thank you for your feedback! We’re pleased to hear that Jordan provided a clear and concise update on your claim. Keeping things straightforward and informative is exactly what we aim for.
Best regards,
Haydee Chavez
Resolve My Claim
excellent service
October 7, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Sidiakala,
Thank you for your feedback! We’re delighted to know you found our service excellent. We truly appreciate your trust in us.
Best regards,
Haydee Chavez
Resolve My Claim
Jordan was polite and he spoke very…
Jordan was polite and he spoke very clearly.
October 8, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Geraldine,
Thank you for your feedback! We're glad to hear that Jordan was polite and communicated clearly during your call. We’ll be sure to share your kind words with him.
Best regards,
Haydee Chavez
Resolve My Claim
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