He explained clearly why he was calling and felt reassured he was genuine as I have been scammed recently. This causes things like this, dealing with unknown companies problematic so I am very wa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been dealing with Jordan from resolve my claim, and he’s been extremely helpful throughout the process. Even though my claim hasn’t been completed yet, Jordan has kept me updated regularly and ex... See more
Company replied
This company is doing very well, after few months I did my inquiries they've made sure to let me know what is going on, Reece is fantastic he is so professional he explained to me all what I have to k... See more
Company replied
Frank was fully aware of all the details regarding previous car finances i have taken out. He was really pleasant to speak with and i ended the call feeling very happy and positive because of how Fra... See more
Company replied
Company details
Written by the company
Claim compensation for mis-sold PCP car finance. Use our free online tool to find your old car finance agreements, then claim on a No Win No Fee basis.
Contact info
Suite 105, Earl Business Centre, Dowry Street, OL8 2PF, Oldham, United Kingdom
- claims@resolvemyclaim.co.uk
- resolvemyclaim.co.uk
4.8
Excellent
840 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Resolvemyclaim
Hi Mr. John,
Thank you for your feedback! We’re delighted to hear you found our communication clear and precise — we always aim to make the process as straightforward as possible.
Best regards,
Haydee Chavez
Resolve My Claim
Service
I just wanted to thank you Jordan for taking the time to call me earlier. I really appreciate you reaching out and sharing more about my claim.
October 10, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Sheila,
Thank you for your lovely feedback! We’re so glad to hear that Jordan’s call was helpful and that you appreciated the update on your claim. Keeping you informed and supported throughout the process is always our goal.
As a quick update — the FCA’s review into car finance commission practices is still underway, and we’ll be in touch as soon as there’s any progress on your case.
Best regards,
Haydee Chavez
Resolve My Claim
Jordan was very easy to talk to
Jordan was very easy to talk to! Not pushy and a very friendly voice.
October 10, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Sara,
Thank you for your kind words! We’re delighted to hear that Jordan made your experience so comfortable and positive. Our team always aims to provide friendly and professional support without any pressure.
Best regards,
Haydee Chavez
Resolve My Claim
Happy
Yes, very polite friendly person when I was talking on the phone yesterday 🙂
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Nicola,
Thank you for your lovely feedback! We’re so glad to hear you had a pleasant and friendly experience during your call — that’s exactly what we aim for with every conversation.
Best regards,
Haydee Chavez
Resolve My Claim
Really top young man and so so helpful…
Really top young man and so so helpful A1
October 10, 2025
Unprompted review
Reply from Resolvemyclaim
Hi S. Smith,
Thank you for your wonderful feedback! We're so pleased to hear that you found our team member so helpful — we’ll be sure to pass your kind words along.
Just a quick update: the FCA’s review into car finance commission practices is still in progress, and we’ll keep you informed as soon as there’s any movement on your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Very polite and very helpful phone call
October 10, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Colin,
Thank you for your kind feedback! We’re really pleased to hear you found the call polite and helpful — it’s always our goal to make the process as smooth and reassuring as possible.
Best regards,
Haydee Chavez
Resolve My Claim
He was very lovely and asked moor then…
He was very lovely and asked moor then ones if I need anymore help
October 10, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Mary,
Thank you for sharing your feedback! We’re so glad to hear you had a lovely experience and that our team member took the time to make sure all your questions were answered. Your comfort and understanding mean a lot to us.
Best regards,
Haydee Chavez
Resolve My Claim
Brief explanation regarding my…
Brief explanation regarding my agreement of car finance.
October 10, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Aqil,
Thank you for your feedback! We’re glad to hear that you received a clear explanation regarding your car finance agreement. As the FCA review into car finance commission cases progresses, we’ll continue to keep you informed of any updates related to your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Quick and easy to understand
October 10, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Lynda,
Thank you for your feedback! We’re delighted to hear that you found the process quick and easy to understand. As the FCA review into car finance commission cases continues, we’ll keep you updated on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Reply from Resolvemyclaim
Hi Amy,
Thank you for your kind feedback! We’re glad to hear you found our service informative and helpful. As the FCA review into car finance commission cases continues, we’ll ensure you’re kept up to date with any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
The call handler was very informative…
The call handler was very informative about all aspects of our claim. Also he was very reassuring that our case was being dealt with promptly and professionally.
October 10, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Baljit,
Thank you for your kind feedback! We’re delighted to hear that our call handler provided informative and reassuring support regarding your claim. As the FCA review into car finance commission cases progresses, we’ll continue to keep you updated on any developments related to your case.
Best regards,
Haydee Chavez
Resolve My Claim
Excellent
Spoke with Jordan today for an update on my claim. He was very informative and polite. So far, the experience with this company has been excellent.
October 10, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Shanza,
Thank you for your kind feedback! We’re so pleased to hear that Jordan provided a polite and informative update, and that your experience with us has been excellent so far. As the FCA review into car finance commission cases continues, we’ll make sure to keep you informed on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Tina,
Thank you for your kind words! We’re delighted to hear that you found our service friendly and professional. As the FCA review into car finance commission cases continues, we’ll keep you updated on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Good and informative call
Good and informative call- hopefully we all get some money back from being miss sold finance and Reece updated me on the case and what to expect, great free service
October 10, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Charlotte,
Thank you for your positive feedback! We’re pleased to hear that Reece provided a good and informative update on your case. The FCA’s review into car finance commission practices is ongoing, and we remain optimistic that fair outcomes will follow. We’ll continue to keep you informed as progress is made.
Best regards,
Haydee Chavez
Resolve My Claim
Jordan was really friendly and helpful
Jordan was really friendly and helpful
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Stephen,
Thank you for your kind feedback! We’re glad to hear that Jordan was friendly and helpful during your call. As the FCA review into car finance commission cases continues, we’ll make sure to keep you updated on any progress with your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Frank was calm and informative
Frank was calm and informative. Told me a few things I wasn't aware of. Glad I spoke to him
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Midnight Wolf Forster,
Thank you for your feedback! We're delighted to hear that Frank provided a calm and informative experience, sharing helpful insights you hadn’t been aware of. We’re glad the conversation was valuable for you.
Just to update you — we’re continuing to follow the latest FCA guidance to ensure your claim progresses smoothly and fairly.
Best regards,
Haydee Chavez
Resolve My Claim
He was very polite and friendly.
October 4, 2025
Unprompted review
Reply from Resolvemyclaim
Hi,
Thank you for your kind feedback! We're so pleased to hear that our team member was polite and friendly — we always aim to make every interaction as pleasant and professional as possible.
Best regards,
Haydee Chavez
Resolve My Claim
Gave me all the information that I…
Gave me all the information that I needed
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Lynne,
Thank you for your feedback! I’m really glad to hear you received all the information you needed — keeping you well-informed throughout your claim is always our top priority.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Leeanne,
Thank you for your lovely feedback! I’m so pleased to hear you found the service informative, friendly, and professional — that’s exactly what we aim for with every customer interaction.
Best regards,
Haydee Chavez
Resolve My Claim
he really presented himself well put…
he really presented himself well put across in the correct manner and made me feel quite satisfied that there might be an outcome
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Stephen,
Thank you for sharing your feedback! I’m glad to hear you felt confident and satisfied after speaking with our team. We always strive to communicate clearly and professionally, and it’s great to know that came across well.
Best regards,
Haydee Chavez
Resolve My Claim
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