He explained clearly why he was calling and felt reassured he was genuine as I have been scammed recently. This causes things like this, dealing with unknown companies problematic so I am very wa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been dealing with Jordan from resolve my claim, and he’s been extremely helpful throughout the process. Even though my claim hasn’t been completed yet, Jordan has kept me updated regularly and ex... See more
Company replied
This company is doing very well, after few months I did my inquiries they've made sure to let me know what is going on, Reece is fantastic he is so professional he explained to me all what I have to k... See more
Company replied
Frank was fully aware of all the details regarding previous car finances i have taken out. He was really pleasant to speak with and i ended the call feeling very happy and positive because of how Fra... See more
Company replied
Company details
Written by the company
Claim compensation for mis-sold PCP car finance. Use our free online tool to find your old car finance agreements, then claim on a No Win No Fee basis.
Contact info
Suite 105, Earl Business Centre, Dowry Street, OL8 2PF, Oldham, United Kingdom
- claims@resolvemyclaim.co.uk
- resolvemyclaim.co.uk
4.8
Excellent
840 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Resolvemyclaim
Hi Eileen,
Thank you so much for your kind words! We’re really pleased to hear that you’ve felt supported throughout your claim. We’ll continue to keep you updated as things progress.
Best regards,
Haydee Chavez
Resolve My Claim
I found my experience excellent with…
I found my experience excellent with regular updates
October 8, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Debbie,
Thank you for your lovely feedback! We’re delighted to hear that you’ve had an excellent experience and appreciated the regular updates. We’ll continue to keep you informed as your claim progresses.
Kind regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Heidi,
Thank you for your feedback! We’re glad to hear you’re happy with the communication. Keeping you updated clearly and promptly is always our priority.
Kind regards,
Haydee Chavez
Resolve My Claim
Very excellent warm and professional
Excellent and great consultant.
Jordan is warm and yet professional
October 1, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Hendrick,
Thank you for your kind words! We’re delighted to hear that Jordan provided such a warm and professional service. Your feedback truly means a lot to our team.
Kind regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi,
Thank you for your feedback! We're really pleased to hear that our team member was polite and friendly — we always aim to make every interaction a positive one.
Kind regards,
Haydee Chavez
Resolve My Claim
Very friendly and updated me on where…
Very friendly and updated me on where my claim is up to.
October 7, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Jo,
Thank you for your kind review! We're really glad to hear you found our team friendly and that you were kept up to date on your claim’s progress. We’re continuing to monitor updates closely as the FCA’s review of car finance commission cases moves forward — and we’ll be in touch as soon as there’s more news.
Kind regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Mr. White,
Thank you for your feedback! We’re pleased to hear you found our service great and informative. As the FCA continues its review into car finance commission cases, we’ll make sure to keep you updated on any progress regarding your claim.
Kind regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Mandy,
Thank you for your review! We're glad to hear you were happy with the communication. As the FCA review into car finance commission cases continues, we'll keep you updated with any developments regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Very informative
October 11, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Maxine,
Thank you for your feedback! We’re pleased to hear you found the call informative. As the FCA review into car finance commission cases continues, we’ll keep you updated with any progress on your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Polite
Had a lovely phone call with Jordan who explained everything clear and was very polite.
October 10, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Toni,
Thank you for your kind feedback! We’re glad to hear that Jordan provided a clear and polite explanation during your call. As the FCA review into car finance commission cases continues, we’ll keep you updated on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Very good polite conversation was…
Very good polite conversation was telling me how when what was going on excellent
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi,
Thank you for your kind feedback! We're glad to hear you had a polite and informative conversation, with everything clearly explained about your claim’s progress. As the FCA review into car finance commission cases continues, please rest assured that we’ll keep you informed with any important updates.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi,
Thank you for your feedback! We’re delighted to hear you found our service very helpful. As the FCA review into car finance commission cases continues, we’ll make sure to keep you updated on any important developments regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Very good customer service.
October 11, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Mohammed,
Thank you for your kind feedback! We’re pleased to hear you were happy with the customer service provided. As the FCA review into car finance commission cases continues, we’ll keep you informed of any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Reply from Resolvemyclaim
Hi Dwayne,
Thank you for your positive feedback! We’re glad to hear you were satisfied with the communication and service provided. As the FCA review into car finance commission cases continues, rest assured we’ll keep you updated on any developments regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Kept me up to date all the way and very…
Kept me up to date all the way and very easy to get in contact with
October 7, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Stuart,
Thank you for your kind feedback! We’re delighted to hear that you found our communication clear and accessible throughout the process. As the FCA review into car finance commission cases progresses, we’ll continue to keep you fully informed about your claim’s status.
Best regards,
Haydee Chavez
Resolve My Claim
Reece
Hi
Reece was very helpful and reassured me on what was going on with my claim.
Very professional!....
October 10, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Chai,
Thank you for your kind words! We're really pleased to hear that Reece was helpful and reassuring while keeping you updated on your claim — professionalism and clarity are exactly what we aim for.
As an update, the FCA is still reviewing motor finance commission cases, and we’ll continue to keep you informed as soon as new developments arise.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Peter,
Thank you for your feedback! We’re glad to hear you found our team helpful and friendly — that’s exactly the experience we aim to deliver.
Best regards,
Haydee Chavez
Resolve My Claim
Car finance
Jordan provided outstanding support throughout my car finance claim. They explained everything clearly, kept me updated, and made the whole process smooth and stress-free. I really appreciate their professionalism and efficiency.
October 9, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Ehsan,
Thank you for your kind words! We’re delighted to hear that Jordan made the process smooth and stress-free while keeping you clearly informed throughout your car finance claim. Your feedback means a lot to us.
As an update, the FCA’s review into car finance commission cases is still ongoing, and we’ll continue to keep you informed as soon as there are further developments.
Best regards,
Haydee Chavez
Resolve My Claim
Good customer care
October 10, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Dave,
Thank you for your feedback! We're really pleased to hear you were happy with the level of customer care you received. We appreciate you taking the time to share your experience.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Callum,
Thank you for your kind feedback! We’re glad to hear you found our service genuine and understanding — that means a lot to us.
Best regards,
Haydee Chavez
Resolve My Claim
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