He explained clearly why he was calling and felt reassured he was genuine as I have been scammed recently. This causes things like this, dealing with unknown companies problematic so I am very wa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been dealing with Jordan from resolve my claim, and he’s been extremely helpful throughout the process. Even though my claim hasn’t been completed yet, Jordan has kept me updated regularly and ex... See more
Company replied
This company is doing very well, after few months I did my inquiries they've made sure to let me know what is going on, Reece is fantastic he is so professional he explained to me all what I have to k... See more
Company replied
Frank was fully aware of all the details regarding previous car finances i have taken out. He was really pleasant to speak with and i ended the call feeling very happy and positive because of how Fra... See more
Company replied
Company details
Written by the company
Claim compensation for mis-sold PCP car finance. Use our free online tool to find your old car finance agreements, then claim on a No Win No Fee basis.
Contact info
Suite 105, Earl Business Centre, Dowry Street, OL8 2PF, Oldham, United Kingdom
- claims@resolvemyclaim.co.uk
- resolvemyclaim.co.uk
4.8
Excellent
840 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kept me updated and reassured me that l…
Kept me updated and reassured me that l hadn’t been forgotten. Will give a 5 once all is completed
October 13, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Julie,
Thank you for your feedback! We're glad to hear you felt reassured and kept informed throughout the process. Rest assured, your claim is still being handled carefully, and we’ll continue to update you as things progress, especially as the FCA review into car finance commission cases continues.
Best regards,
Haydee Chavez
Resolve My Claim.
Helping very professional thanks
October 13, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Mr. Aktas,
Thank you for your kind feedback! We're glad to know you found our service professional and helpful. As the FCA review into car finance commission cases continues, we’ll keep you updated on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Very informative and understanding
Very informative and understanding
October 13, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Danielle,
Thank you for your lovely feedback! We’re pleased to hear you found the service both informative and understanding. As the FCA review into car finance commission cases continues, we’ll make sure to keep you informed of any updates regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
A simple life. It's nice to know that someone else is…
It's nice to know that someone else is working on your behalf so you're able to get on with other duties and life without having to stress. 👍❤️
October 13, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Alan,
Thank you for your thoughtful feedback! We’re glad to know you feel supported and at ease while we handle your claim. Our goal is to make the process as stress-free as possible so you can focus on what matters most. As the FCA review into car finance commission cases continues, we’ll keep you informed of any progress.
Best regards,
Haydee Chavez
Resolve My Claim
Very friendly and explained everything…
Very friendly and explained everything clearly to me xx
October 13, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Baby G,
Thank you for your lovely feedback! We’re so pleased to hear that everything was explained clearly and that you had a friendly experience with our team. As the FCA review into car finance commission cases continues, we’ll make sure to keep you updated on your claim’s progress.
Best regards,
Haydee Chavez
Resolve My Claim.
Jordan was very helpful & pleasant to…
Jordan was very helpful & pleasant to talk too.
October 13, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Drew,
Thank you for your feedback! We’re delighted to hear that Jordan was helpful and pleasant to talk to. As the FCA review into car finance commission cases continues, we’ll keep you informed on any updates regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi,
Thank you for your feedback! We’re pleased to know you were happy with the customer service provided. As the FCA review into car finance commission cases continues, we’ll make sure to keep you updated on any progress with your claim.
Best regards,
Haydee Chavez
Resolve My Claim
The call was an update on my claim…
The call was an update on my claim which I found very helpful. Reece was plesent to talk to, he was clear and concise proving a good update and gave me a good overview of the next steps and a time scale for this.
October 13, 2025
Unprompted review
Reply from Resolvemyclaim
Hi GWM,
Thank you for your positive feedback! We’re glad to hear that Reece provided a clear and helpful update on your claim. It’s great that you now have a good understanding of the next steps and expected timeframe. As the FCA review into car finance commission cases continues, we’ll keep you updated on any developments regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Mr. Marjani,
Thank you for your kind words! We’re delighted to hear you found our service kind and caring. As the FCA review into car finance commission cases continues, we’ll ensure you remain informed about any progress with your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Car finance
Frank was very helpful and explained the situation well.
October 13, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Graham,
Thank you for your kind feedback! We’re pleased to hear that Frank was helpful and explained your car finance situation clearly. As the FCA review into car finance commission cases continues, we’ll keep you informed of any updates regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Mr Donaldson,
Thank you for your kind words! We’re glad to hear you had a positive experience and found our team polite and professional in communication. As the FCA review into car finance commission cases continues, we’ll keep you updated on your claim’s progress.
Best regards,
Haydee Chavez
Resolve My Claim
Good and clear
October 10, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Paul,
Thank you for your feedback! We’re happy to hear that you found the communication good and clear. As the FCA review into car finance commission cases continues, we’ll make sure to keep you informed about any updates on your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Reece is excellent
Reece is excellent, respectful and informative. Did not spam me with emails and calls.
October 13, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Angelina,
Thank you for your great feedback! We’re really pleased to hear that you found Reece respectful, informative, and professional throughout your experience. As the FCA review into car finance commission cases continues, we’ll ensure you remain updated on your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi David,
Thank you for your kind feedback! We're glad to hear you found our team helpful and informative. As the FCA review into car finance commission cases continues, we’ll keep you updated on any progress with your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Keeping me updated and very polite and…
Keeping me updated and very polite and friendly
October 13, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Nadine,
Thank you for your lovely feedback! We're pleased to hear you’ve found our updates polite and friendly. As the FCA review into car finance commission cases continues, we’ll make sure to keep you informed every step of the way.
Best regards,
Haydee Chavez
Resolve My Claim
They made sore i understood everything…
They made sore i understood everything and was well maned
October 13, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Dan,
Thank you for your feedback! We're glad to hear our team took the time to ensure everything was clear and communicated in a respectful and professional manner. As the FCA review into car finance commission cases progresses, we’ll continue to keep you updated on your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Very lovely gentleman who explained…
Very lovely gentleman who explained exactly where we are at with everything
October 13, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Rachel,
Thank you for your kind words! We're so pleased to hear that our team member provided a clear update and took the time to explain everything about your claim. As the FCA review into car finance commission cases continues, we’ll make sure you stay informed every step of the way.
Best regards,
Haydee Chavez
Resolve My Claim
Very helpful.
October 10, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Sam,
Thank you for your feedback! We’re really glad to hear you found our service helpful. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.
Best regards,
Haydee Chavez
Resolve My Claim
When I spoke to the advisor he was…
When I spoke to the advisor he was friendly and helpful. He explained the procedures that were taking place and the stage that my claim had reached. He answered my questions in a knowledgeable and professional fashion. I was left feeling confident that my claim is in good hands.
October 8, 2025
Unprompted review
Reply from Resolvemyclaim
i Andrew,
Thank you for your thoughtful review. We're so pleased to hear that you found our advisor friendly, helpful, and professional. It's great to know that everything was explained clearly and that you feel confident about the progress of your claim — that’s exactly the experience we aim to provide.
Best regards,
Haydee Chavez
Resolve My Claim
They are doing well and helpful
October 10, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Andy,
Thank you for your kind feedback! We’re glad to hear you found our team helpful and that everything is going well with your claim.
Best regards,
Haydee Chavez
Resolve My Claim
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.