He explained clearly why he was calling and felt reassured he was genuine as I have been scammed recently. This causes things like this, dealing with unknown companies problematic so I am very wa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been dealing with Jordan from resolve my claim, and he’s been extremely helpful throughout the process. Even though my claim hasn’t been completed yet, Jordan has kept me updated regularly and ex... See more
Company replied
This company is doing very well, after few months I did my inquiries they've made sure to let me know what is going on, Reece is fantastic he is so professional he explained to me all what I have to k... See more
Company replied
Frank was fully aware of all the details regarding previous car finances i have taken out. He was really pleasant to speak with and i ended the call feeling very happy and positive because of how Fra... See more
Company replied
Company details
Written by the company
Claim compensation for mis-sold PCP car finance. Use our free online tool to find your old car finance agreements, then claim on a No Win No Fee basis.
Contact info
Suite 105, Earl Business Centre, Dowry Street, OL8 2PF, Oldham, United Kingdom
- claims@resolvemyclaim.co.uk
- resolvemyclaim.co.uk
4.8
Excellent
840 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Resolvemyclaim
Hi David,
Thank you for your feedback! We’re glad to hear you found our team polite, informative, and pleasant to deal with. We’ll make sure you stay updated as your claim progresses.
Best regards,
Haydee Chavez
Resolve My Claim
HE WAS VERY INFORMATIVE AND FRIENDLY A…
HE WAS VERY INFORMATIVE AND FRIENDLY A PLEASURE TO SPEAK TOO
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Louise,
Thank you for your lovely feedback! We’re so glad to hear you found our team informative and friendly — it’s great to know the experience was a pleasure for you.
Best regards,
Haydee Chavez
Resolve My Claim.
Happy with update and contact today
Happy with update and contact today, very polite and professional
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Vicky,
Thank you for your kind feedback! We’re delighted to hear you were happy with the update and found our team polite and professional. We’ll continue to keep you informed as your claim progresses.
Best regards,
Haydee Chavez
Resolve My Claim
Kept me in the loop throughout the…
Kept me in the loop throughout the process. Very polite and pleasant on the phone.
October 7, 2025
Unprompted review
Reply from Resolvemyclaim
Hi D. Baker,
Thank you for sharing your feedback! We’re pleased to hear you felt well-informed throughout the process and that our team’s communication was polite and pleasant. We’ll make sure to keep you updated as your claim moves forward.
Best regards,
Haydee Chavez
Resolve My Claim
The person dealing with the call was excellent
The person dealing with the call was informative, called me by name and new the details of my case. He also explained the timescales, what they had to date and the next steps. he also provided me with a card back number and portal to access my case. What more could I ask for!
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Matthew,
Thank you for your wonderful feedback! We’re delighted to hear that you were pleased with the level of detail, clarity, and professionalism during your call. It’s great to know you felt well-informed about your case and the next steps. As the FCA review into car finance commission cases continues, we’ll keep you updated on any developments regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Thanks frank
Frank was very friendly and informative. Looking forward to the result.
All the best
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi GG,
Thank you for your kind words! We’re glad to hear that Frank was friendly and informative during your call. As the FCA review into car finance commission cases continues, we’ll be sure to keep you updated on the progress of your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Frank was fully aware of all the…
Frank was fully aware of all the details regarding previous car finances i have taken out. He was really pleasant to speak with and i ended the call feeling very happy and positive because of how Frank explained everything. Excellent customer service 5 ⭐
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Susan,
Thank you so much for your wonderful feedback! We’re delighted to hear that Frank provided excellent customer service and left you feeling positive about your claim. As the FCA review into car finance commission cases progresses, we’ll continue to keep you informed every step of the way.
Best regards,
Haydee Chavez
Resolve My Claim
He was fine just wish could be done…
He was fine just wish could be done sooner thanks
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Sian,
Thank you for your feedback. We understand that waiting can be frustrating, and we truly appreciate your patience. The FCA’s ongoing review into car finance commission cases means some claims are taking longer than usual, but please rest assured we’ll update you as soon as there’s progress.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Michelle,
Thank you for your feedback! We’re pleased to hear that Reece was informative and polite during your call. As the FCA review into car finance commission cases continues, we’ll keep you updated on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Reply from Resolvemyclaim
Hi Georgina,
Thank you for your feedback! We’re delighted to hear that you found our service very friendly. As the FCA review into car finance commission cases continues, we’ll keep you updated on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
It was nice having a follow up with a pleasant person .
It was nice to have a follow up of what is going on with the claim if there is one . Reece was very polite and professional , there are not many people like Reece who care about people and know what they are talking about. Thank you Reece . Lynn
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Lynn,
Thank you for your kind words and thoughtful feedback. We’re so pleased to hear that Reece provided a polite and professional service and that you felt genuinely cared for during your claim process. We’ll make sure your appreciation is passed along to him.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Bryony,
Thank you for your feedback! We’re glad to hear you found the call informative. As the FCA review into car finance commission cases continues, we’ll keep you updated with any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Clear and concise about the process and…
Clear and concise about the process and the current status.
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Roy,
Thank you for your feedback! We’re pleased to hear you found the explanation clear and concise regarding your claim’s process and current status. As the FCA review into car finance commission cases continues, we’ll make sure to keep you informed of any developments.
Best regards,
Haydee Chavez
Resolve My Claim
Good information and agent great at…
Good information and agent great at explaining the process.
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Timothy,
Thank you for your feedback! We’re glad to hear that you received good information and that our agent clearly explained the process. As the FCA review into car finance commission cases continues, we’ll keep you updated on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Helpful gave upto date information
Helpful gave upto date information
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Peter,
Thank you for your feedback! We’re pleased to hear that you found the update helpful and informative. As the FCA review into car finance commission cases continues, we’ll make sure to keep you informed on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Mr. Grace,
Thank you for your kind feedback! We’re glad to hear you found our team friendly and helpful. As the FCA review into car finance commission cases continues, we’ll keep you updated on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Wasn't expecting a call
Wasn't expecting a call, which i took while I was out at a rehearsal. The gentleman was very polite, but I didn't really see the point of the call. The call was a bit late in the evening to be acceptable.
October 13, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Michael,
Thank you for sharing your feedback. We’re sorry to hear that the timing of the call wasn’t convenient for you and that it didn’t feel necessary. We’ll make sure your comments are shared with our team so we can improve the timing and relevance of future calls.
Best regards,
Haydee Chavez
Resolve My Claim.
Good start so far
October 13, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Gadgett,
Thank you for your feedback! We’re glad to hear things are off to a good start. As the FCA review into car finance commission cases progresses, we’ll continue to keep you informed every step of the way.
Best regards,
Haydee Chavez
Resolve My Claim
Jordan rang me to give me an update on…
Jordan rang me to give me an update on how the process is going. He was very professional and knowledgable, making sure I understood and gave me the opportunity to ask questions.
October 13, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Alison,
Thank you for your kind words! We’re delighted to hear that Jordan provided a professional and knowledgeable update, ensuring everything was clear and all your questions were answered. As the FCA review into car finance commission cases continues, we’ll keep you informed of any updates regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Very polite gentlemen
October 13, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Adeshola,
Thank you for your feedback! We’re pleased to hear that you found our team polite and professional during your interaction. As the FCA review into car finance commission cases continues, we’ll keep you updated on any developments with your claim.
Best regards,
Haydee Chavez
Resolve My Claim
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