He explained clearly why he was calling and felt reassured he was genuine as I have been scammed recently. This causes things like this, dealing with unknown companies problematic so I am very wa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been dealing with Jordan from resolve my claim, and he’s been extremely helpful throughout the process. Even though my claim hasn’t been completed yet, Jordan has kept me updated regularly and ex... See more
Company replied
This company is doing very well, after few months I did my inquiries they've made sure to let me know what is going on, Reece is fantastic he is so professional he explained to me all what I have to k... See more
Company replied
Frank was fully aware of all the details regarding previous car finances i have taken out. He was really pleasant to speak with and i ended the call feeling very happy and positive because of how Fra... See more
Company replied
Company details
Written by the company
Claim compensation for mis-sold PCP car finance. Use our free online tool to find your old car finance agreements, then claim on a No Win No Fee basis.
Contact info
Suite 105, Earl Business Centre, Dowry Street, OL8 2PF, Oldham, United Kingdom
- claims@resolvemyclaim.co.uk
- resolvemyclaim.co.uk
4.8
Excellent
840 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was informed of everything thoroughly…
I was informed of everything thoroughly and my caller was helpful
October 15, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Angelina,
Thank you for your kind feedback! We’re delighted to hear that everything was explained thoroughly and that you found our team helpful. As the FCA review into car finance commission cases continues, we’ll keep you updated on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Reece was a delight
Reece was a delight, so polite and informative. Lovely gentleman who is clearly very good at his job.
October 15, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Dylan,
Thank you for your wonderful feedback! We’re so pleased to hear that Reece made such a positive impression with his polite and informative approach. As the FCA continues its review into car finance commission cases, we’ll be sure to keep you updated on your claim’s progress.
Best regards,
Haydee Chavez
Resolve My Claim.
Reply from Resolvemyclaim
Hi M. Edwards,
Thank you for your feedback! We’re glad to hear you found the call clear and well explained. It’s important to us that every customer fully understands their claim process. As the FCA review into car finance commission cases continues, we’ll keep you updated on any developments.
Best regards,
Haydee Chavez
Resolve My Claim
This company is really good keeping me…
This company is really good keeping me informed of how my claim is going vvery friendly and clear
October 15, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Mary Theresa,
Thank you for your kind words! We’re delighted to hear that you’re happy with our communication and the clarity provided throughout your claim. As the FCA review into car finance commission cases continues, we’ll make sure to keep you updated on any progress.
Best regards,
Haydee Chavez
Resolve My Claim.
Jim swift
The gentlemen who called was very Polite and informative and was not pushy ! in any way .
information given was clear and easily interoperated !
October 8, 2025
Unprompted review
Reply from Resolvemyclaim
Hi James,
Thank you for your kind feedback! We’re glad to hear that our team member provided polite, clear, and pressure-free communication. As the FCA review into car finance commission cases continues, we’ll keep you updated on any progress with your claim.
Best regards,
Haydee Chavez
Resolve My Claim
A welcomed call from Reece updating me…
A welcomed call from Reece updating me on my claim
October 15, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Mr. McKeever,
Thank you for your feedback! We’re glad to hear you appreciated the update from Reece. Keeping our clients informed throughout the process is something we take pride in. As the FCA review into car finance commission cases continues, we’ll make sure you’re kept up to date with any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Reece was very informative and…
Reece was very informative and explained the ongoing process very clearly.
October 15, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Nick,
Thank you for your feedback! We’re pleased to hear that Reece provided clear information and helped you understand the ongoing process. As the FCA review into car finance commission cases continues, we’ll keep you updated on any developments with your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Great staff
The gentleman on the phone was courteous informative and didnt go round the houses.
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Paul,
Thank you for your feedback! We're glad to hear our team member was courteous and provided clear, straightforward information during your call. As the FCA review into car finance commission cases continues, we’ll keep you updated on your claim’s progress.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Sian,
Thank you for your kind words! We're pleased to hear you found our team helpful, confident, and informative. As the FCA review into car finance commission cases continues, we’ll be sure to keep you updated on your claim’s progress.
Best regards,
Haydee Chavez
Resolve My Claim
Kept updated on claim
Kept updated on claim. Polite and easy to talk to
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi,
Thank you for your feedback! We're glad to hear you found our team polite and easy to talk to, and that you’re being kept updated on your claim. As the FCA review into car finance commission cases continues, we’ll make sure you stay informed every step of the way.
Best regards,
Haydee Chavez
Resolve My Claim
Very polite
Very polite, I hadn't asked for an update but had a call from them and Frank was very polite.
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Nikki,
Thank you for your feedback! We’re pleased to hear that Frank reached out proactively and that you found him very polite. As the FCA review into car finance commission cases continues, we’ll make sure you stay updated with any progress on your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Extremely helpful and knowledgeable
Extremely helpful and knowledgeable. Very professional in his dealings with me. Gave me all the relevant up to date information.
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Bill,
Thank you for your kind feedback! We’re delighted to hear that you found our team extremely helpful, knowledgeable, and professional. It’s great to know you received all the up-to-date information regarding your claim. As the FCA review into car finance commission cases progresses, we’ll continue to keep you informed.
Best regards,
Haydee Chavez
Resolve My Claim
Well informed about my car finance…
Well informed about my car finance claim, always good to be kept in loop as it's been going on for some time now
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Michael,
Thank you for your feedback! We’re glad to hear you appreciate being kept updated on your car finance claim. We understand it’s been a process, and as the FCA review continues, we’ll make sure you remain informed every step of the way.
Best regards,
Haydee Chavez
Resolve My Claim.
Francis was helpful in explaining how…
Francis was helpful in explaining how long will it take for the claim to be resolved and also send a link to portal so I can access and get updates on my claim.
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Saqib,
Thank you for your feedback! We’re glad to hear Francis was helpful in explaining the timeline for your claim and ensured you have access to the portal for updates. As the FCA review continues, we’ll keep you informed of any progress regarding your case.
Best regards,
Haydee Chavez
Resolve My Claim
Good to hear of an update re my claim
Good to hear of an update re my claim
Operator very friendly and knowledgeable
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Patricia,
Thank you for your feedback! We’re pleased to hear you received a friendly and knowledgeable update about your claim. As the FCA review into car finance commissions continues, we’ll make sure to keep you informed of any new developments.
Best regards,
Haydee Chavez
Resolve My Claim
Very responsive .
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Jason,
Thank you for your kind feedback! We’re glad to hear you found our team responsive. As the FCA continues its review into car finance commission cases, we’ll keep you updated on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Up date phone call
Very polite and and provided me with all the follow up information I needed
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Amanda,
Thank you for your feedback! We’re pleased to hear you found the update call polite and informative. As the FCA review into car finance commission cases continues, we’ll keep you updated on any developments regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Mr. Moat,
Thank you for your kind feedback! We’re delighted to hear you found the service informative, understanding, and polite. As the FCA review into car finance commission cases progresses, we’ll continue to keep you updated on your claim’s progress.
Best regards,
Haydee Chavez
Resolve My Claim
He was extremely helpful and very well…
He was extremely helpful and very well informed.
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Taqi,
Thank you for your positive feedback! We’re pleased to hear that you found our advisor extremely helpful and well-informed. As the FCA review into car finance commission cases continues, we’ll ensure you’re kept updated on your claim’s progress.
Best regards,
Haydee Chavez
Resolve My Claim
Very professional and helpful and…
Very professional and helpful and friendly
October 14, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Thomas,
Thank you for your kind feedback! We’re delighted to hear you found our service professional, helpful, and friendly. We’ll continue to keep you informed as the FCA review into car finance commission cases moves forward.
Best regards,
Haydee Chavez
Resolve My Claim
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