He explained clearly why he was calling and felt reassured he was genuine as I have been scammed recently. This causes things like this, dealing with unknown companies problematic so I am very wa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been dealing with Jordan from resolve my claim, and he’s been extremely helpful throughout the process. Even though my claim hasn’t been completed yet, Jordan has kept me updated regularly and ex... See more
Company replied
This company is doing very well, after few months I did my inquiries they've made sure to let me know what is going on, Reece is fantastic he is so professional he explained to me all what I have to k... See more
Company replied
Frank was fully aware of all the details regarding previous car finances i have taken out. He was really pleasant to speak with and i ended the call feeling very happy and positive because of how Fra... See more
Company replied
Company details
Written by the company
Claim compensation for mis-sold PCP car finance. Use our free online tool to find your old car finance agreements, then claim on a No Win No Fee basis.
Contact info
Suite 105, Earl Business Centre, Dowry Street, OL8 2PF, Oldham, United Kingdom
- claims@resolvemyclaim.co.uk
- resolvemyclaim.co.uk
4.8
Excellent
840 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Informative and helpful advise from…
Informative and helpful advise from Reece
October 17, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Debra,
Thank you for your feedback! We’re pleased to hear that Reece provided you with informative and helpful advice. As the FCA continues its review into car finance commission cases, we’ll ensure you’re kept up to date with any progress on your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi David,
Thank you for your kind feedback! We’re delighted to hear that you found our service polite and helpful. As the FCA review into car finance commission cases continues, we’ll make sure to keep you informed on any updates regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
This company is doing very well
This company is doing very well, after few months I did my inquiries they've made sure to let me know what is going on, Reece is fantastic he is so professional he explained to me all what I have to know for the claim. Thanks for updating me, much appreciated. X
October 17, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Ermy,
Thank you so much for your lovely feedback! We’re delighted to hear that you’ve been kept well informed and that Reece provided you with professional and thorough support. We truly appreciate your patience and trust as we continue to handle your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Very informativeinformation keeping me up to date
Very informative keeping me up to date. Very pleasant manner
October 17, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Susan,
Thank you for your kind feedback! We’re pleased to hear that you found our updates informative and that you appreciated the pleasant manner of our service. Keeping you informed throughout the process is always our priority.
Best regards,
Haydee Chavez
Resolve My Claim.
The claim is still ongoing
The claim is still ongoing, I had a courtesy call from Frank, a member of the team as resolve my claim, was very informative of what is currently happening and then looking into future where it is likely to go, very professional and polite and smooth experience so far.
October 16, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Trance,
Thank you for your thoughtful feedback! We’re glad to hear that Frank provided you with a clear and professional update on your ongoing claim. It’s great to know you’re finding the process smooth so far — we’ll continue to keep you informed as the FCA review into car finance commission cases progresses.
Best regards,
Haydee Chavez
Resolve My Claim.
Explained very clearly what the next…
Explained very clearly what the next step was. Regularly get updated.
October 16, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Michael,
Thank you for your feedback! We’re pleased to hear that you found the explanation of the next steps clear and that you appreciate the regular updates. As the FCA continues its review into car finance commission cases, we’ll ensure you’re kept fully informed on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Very friendly and instructive
October 15, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Derek,
Thank you for your kind feedback! We’re delighted to hear that you found our service both friendly and instructive. As the FCA continues its review into car finance commission cases, we’ll keep you updated on any developments regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Frank had a wonderful persona.He…
Frank had a wonderful persona.He explained the process extremely well.
He was very friendly and informative. I would recommend him to my colleagues
October 7, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Carole,
Thank you for your kind feedback! We’re delighted to hear that Frank provided such a friendly and informative experience. It’s great to know he explained the process clearly and left a positive impression. As the FCA continues its review into car finance commission cases, we’ll make sure to keep you updated on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Richard,
Thank you for your feedback! We’re glad to hear you found our service very good and helpful. As the FCA continues its review into car finance commission cases, we’ll keep you updated on any developments regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Jordan
Jordan, was extremely pleasant and advised me of the situation and what I can expect.
October 16, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Darka,
Thank you for your feedback! We’re pleased to hear that Jordan was pleasant and kept you informed about your claim. As the FCA review into car finance commission cases continues, we’ll make sure to update you on any progress regarding your case.
Best regards,
Haydee Chavez
Resolve My Claim
Very calming voice easy to listen to…
Very calming voice easy to listen to the information being given.
October 16, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Louise,
Thank you for your lovely feedback! We’re glad to hear you found the call easy to follow and appreciated the calm, clear communication. As the FCA review into car finance commission cases continues, we’ll keep you informed on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Mr. Loach,
Thank you for your kind words! We’re delighted to hear that you found our service excellent and helpful. As the FCA review into car finance commission cases continues, we’ll make sure to keep you updated on any developments regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Reply from Resolvemyclaim
Hi Frazer,
Thank you for your kind feedback! We’re glad to hear you found our team helpful, polite, and well-spoken. As the FCA continues its review into car finance commission cases, we’ll keep you informed of any progress or updates regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
clear and easy voice
clear and easy voice, nothing unrelated or misleading.
October 15, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Ian,
Thank you for your feedback! We’re pleased to hear that you found the call clear, straightforward, and easy to follow. As the FCA review into car finance commission cases continues, we’ll make sure to keep you updated on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Jordan was very professional and…
Jordan was very professional and friendly.
October 16, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Julian,
Thank you for your kind feedback! We’re glad to hear that you found Jordan both professional and friendly during your interaction. As the FCA review into car finance commission cases continues, we’ll ensure you remain informed on any updates about your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Good communication thank you
Yeah, absolutely great communication. Thank you very much, frank kind regards dave
October 16, 2025
Unprompted review
Reply from Resolvemyclaim
Hi David,
Thank you for your kind words! We’re so pleased to hear that Frank provided great communication and kept you well-informed. As the FCA review into car finance commission cases continues, we’ll make sure to keep you updated on any progress with your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Frank explained how the claim process…
Frank explained how the claim process was progressing and gave specific timelines as to when it should be resolved
October 16, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Steven,
Thank you for your feedback! We’re glad to hear that Frank explained your claim’s progress clearly and provided you with expected timelines. As the FCA review into car finance commission cases continues, we’ll ensure you’re kept up to date on any new developments.
Best regards,
Haydee Chavez
Resolve My Claim.
It’s bollox
October 15, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Mr. Rushmer-Wilson,
Thank you for your feedback. We’re sorry to hear that you’re unhappy with your experience so far. We’d like the opportunity to understand what went wrong and see how we can improve things for you. Please reach out to our support team so we can look into this further and assist you directly.
Best regards,
Haydee Chavez
Resolve My Claim
Very polite gentleman
The way Frank explained the whole process to me was very informative and he answered any questions I asked in a very good way
October 16, 2025
Unprompted review
Reply from Resolvemyclaim
Hi James,
Thank you for your kind feedback! We’re glad to hear that our team member provided polite, clear, and pressure-free communication. As the FCA review into car finance commission cases continues, we’ll keep you updated on any progress with your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Reply from Resolvemyclaim
Hi Dani,
Thank you for sharing your feedback! We're really pleased to hear you found our service friendly, professional, and concise. As the FCA continues its review into car finance commission cases, we'll keep you informed with any updates regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
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