He explained clearly why he was calling and felt reassured he was genuine as I have been scammed recently. This causes things like this, dealing with unknown companies problematic so I am very wa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been dealing with Jordan from resolve my claim, and he’s been extremely helpful throughout the process. Even though my claim hasn’t been completed yet, Jordan has kept me updated regularly and ex... See more
Company replied
This company is doing very well, after few months I did my inquiries they've made sure to let me know what is going on, Reece is fantastic he is so professional he explained to me all what I have to k... See more
Company replied
Frank was fully aware of all the details regarding previous car finances i have taken out. He was really pleasant to speak with and i ended the call feeling very happy and positive because of how Fra... See more
Company replied
Company details
Written by the company
Claim compensation for mis-sold PCP car finance. Use our free online tool to find your old car finance agreements, then claim on a No Win No Fee basis.
Contact info
Suite 105, Earl Business Centre, Dowry Street, OL8 2PF, Oldham, United Kingdom
- claims@resolvemyclaim.co.uk
- resolvemyclaim.co.uk
4.8
Excellent
840 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Resolvemyclaim update
So far,so good, I've been kept informed of the claims situation and happy with the current developments
October 18, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Simeon,
Thank you for your feedback! We’re pleased to hear that you’re happy with the updates and current progress of your claim. We’ll continue to keep you informed every step of the way as things move forward.
Best regards,
Haydee Chavez
Resolve My Claim
Explained everything what was going on.
Explained everything what was going on.
Very professional
October 17, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Gary,
Thank you for your feedback! We’re glad to hear that everything was clearly explained and that you found our service professional. Keeping you informed throughout the process is always our priority.
Best regards,
Haydee Chavez
Resolve My Clai
Good customer services
October 15, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Daniel,
Thank you for your feedback! We’re pleased to know you had a good experience with our customer service. We appreciate you taking the time to share your thoughts.
Best regards,
Haydee Chavez
Resolve My Claim
Very good customer service with…
Very good customer service with constant updates !
October 18, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Martin,
Thank you for your review! We’re delighted to hear you’re happy with our customer service and the consistent updates on your claim. Keeping our clients informed throughout the process is always our priority.
Best regards,
Haydee Chavez
Resolve My Claim
Good ..............
October 15, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Nina,
Thank you for your feedback! We’re glad to hear you had a good experience with our service. We’ll continue to do our best to keep you informed and supported as your claim progresses.
Best regards,
Haydee Chavez
Resolve My Claim
Good info clear delivery
October 17, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Simon,
Thank you for your feedback! We’re pleased to hear that you found our information clear and well-delivered. We aim to ensure every update is easy to understand and keeps you fully informed about your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Great service and very easy to…
Great service and very easy to communicate with
October 18, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Tom,
Thank you for your kind review! We’re delighted to hear that you found our service great and communication easy. Providing clear and supportive updates throughout your claim is always our priority.
Best regards,
Haydee Chavez
Resolve My Claim.
5 Star
His very patient and tolerance and caring in his approach and presentation
October 17, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Kenny,
Thank you for your wonderful feedback! We’re so pleased to hear you had a 5-star experience and appreciated the patience and care shown during your call. As the FCA review into car finance commission cases continues, we’ll keep you informed of any updates on your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Straight forward and very polite
Straight forward and very polite. Frank is an assist to your team
October 17, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Tim,
Thank you for your kind feedback! We’re delighted to hear that Frank was straightforward and polite — we’ll be sure to pass on your lovely comments to him. As the FCA review into car finance commission cases continues, we’ll keep you updated on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Jordan was clear and informative very…
Jordan was clear and informative very good
October 17, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Simon,
Thank you for your feedback! We’re pleased to hear that Jordan was clear and informative during your call. As the FCA continues its review into car finance commission cases, we’ll make sure to keep you updated on any developments regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Explain everything very well
October 17, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Carol,
Thank you for your kind feedback! We’re glad to know you felt everything was clearly explained during your call. As the FCA review into car finance commission cases continues, we’ll ensure you stay updated on any progress with your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Very welcome friendly and so down to…
Very welcome friendly and so down to earth pur you at ease straight away and updated me with everything
October 17, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Stacy,
Thank you for your lovely feedback! We’re so pleased to hear you felt comfortable and well-informed during your call. It’s great to know our team made the process easy and reassuring for you. As the FCA continues its review into car finance commission cases, we’ll keep you updated on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Adam,
Thank you for your feedback! We’re glad to hear you found the service informative. As the FCA continues its review into car finance commission cases, we’ll keep you updated on any developments regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Reece was very informative
Reece was very informative, concise and clear about the situation at present. A very pleasant , professional person.
October 17, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Harold,
Thank you for your kind feedback! We’re pleased to hear that Reece provided clear and concise information and that you found him pleasant and professional. As the FCA continues its review into car finance commission cases, we’ll keep you updated on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Polite and friendly caller and gives…
Polite and friendly caller and gives you all the information that is needed
October 17, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Mark,
Thank you for your feedback! We’re glad to hear that our team member was polite, friendly, and provided all the information you needed. As the FCA review into car finance commission cases continues, we’ll make sure to keep you updated on your claim’s progress.
Best regards,
Haydee Chavez
Resolve My Claim
This review is based on a recent call I…
This review is based on a recent call I received as an update to my claim.
It was an update on my claim.
The gentleman was really helpful and gave me a good explanation of what to expect. I will do another review when the claim is complete.
October 17, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Helen,
Thank you for sharing your feedback! We’re pleased to hear that you found our update call helpful and informative. As the FCA review into car finance commission cases continues, we’ll make sure to keep you updated on any progress regarding your claim. We look forward to hearing from you again once it’s complete.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi Carlos,
Thank you for your feedback! We’re glad to hear that you found the process quick and thorough. As the FCA review into car finance commission cases continues, we’ll keep you updated on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Ford Finance Claim
Submitted my claim after previously submitting directly to Ford Finance who stated that they could not locate the paperwork and would not uphold the claim. Recently received contact from Jordan Chambers who updated me on the status of my claim, talked through the process and provided me with a realistic timeline of when the claim may proceed. As yet ResolveMyClaim has not received any contact back regarding the claim but Jordan advised that they are still pursuing it on my behalf. Jordan appeared very knowledgeable about the process and was confident in responding to my questions.
October 17, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Lee,
Thank you for taking the time to share your detailed feedback. We’re pleased to hear that Jordan was able to clearly explain your claim’s progress and provide reassurance about the next steps. While we await further updates from Ford Finance, please rest assured that our team continues to actively pursue your case.
As the FCA review into car finance commission cases continues, we’ll keep you fully informed of any developments.
Best regards,
Haydee Chavez
Resolve My Claim.
The person I spoke to was very polite…
The person I spoke to was very polite and very helpful
October 17, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Robert,
Thank you for your feedback! We’re delighted to hear that you found our team polite and helpful during your call. As the FCA continues its review into car finance commission cases, we’ll be sure to keep you updated on any progress with your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Reece was friendly
Reece was friendly, professional and very informative.
October 17, 2025
Unprompted review
Reply from Resolvemyclaim
Hi Charles,
Thank you for your kind feedback! We’re glad to hear that Reece provided friendly, professional, and informative service. As the FCA continues its review into car finance commission cases, we’ll keep you updated on any developments regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
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