Respondent Reviews 1,214

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 725 reviews, reviewers had a great experience with this company. Many customers find the platform to be powerful and a great way to earn money through surveys and focus groups, with some highlighting the generous payouts compared to other platforms. The website is generally praised for being easy to navigate, clear, and intuitive, offering a smooth user experience from screening to payment. Reviewers appreciate the interesting and well-described studies, the clear communication, and the timely and reliable payment process. However, some customers have experienced issues with delayed payments or not receiving compensation for completed studies, with some even feeling that the platform does not protect participants when researchers fail to pay. There are also concerns about customer service, with some reviewers reporting unhelpful responses or a lack of follow-up, and dissatisfaction with the change from PayPal to other payment options like vouchers or gift cards, especially for international users.

What people talk about most

User experience

Reviewers express satisfaction with the user experience, highlighting the platform's ease of use and... See more

Payment

People report ambiguous experiences with payment, with many reviewers expressing significant frustration and... See more

Website

Reviewers highlight positive aspects of the website, with many praising its functionality, design, and ease... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers expressing frustration over a lack of... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing significant frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Respondent has been great to work with. I qualify for a good amount of surveys and focus groups and I’ve been able to make money from participating in these. The website is a little frustrating at tim... See more

Rated 4 out of 5 stars

It’s a great professional organization doing meaningful and sensible research work on several important topics. Their screeners are smart and not annoying as they respect the time of the participan... See more

Rated 4 out of 5 stars

Respondent is one of the most powerful platforms for professionals.. I just hope that they can provide bank transfer payout options in Egypt.

Rated 4 out of 5 stars

I’ve been using respondent since October 25 and has mostly love it, I get paid quickly by researchers and the interviews have been really fun. I’ve had one issue with a researcher not paying despite... See more


Company details

  1. Business Services

Written by the company

Respondent matches participants from around the world to high-quality, paid research opportunities


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Respondent has been great to work with

Respondent has been great to work with. I qualify for a good amount of surveys and focus groups and I’ve been able to make money from participating in these. The website is a little frustrating at times, but overall the program is very good.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Respondent makes it easy to connect

Respondent makes it easy to connect with research studies that match my interests. It’s a fun and straightforward way to participate in research while getting compensated for my time. There are a lot of platforms that promise opportunities to earn money but never deliver, and Respondent is one that is actually legitimate. The application is also very easy to use.

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

Respondent doesn’t back their…

Respondent doesn’t back their participants when they/we get scammed by a “researcher” from their site. On multiple occasions I reached out to respondent about not being paid my incentive. After waiting an absurd amount of days for their reply they simply stated something like, we try to partner with trustworthy companies, but sometimes bad ones slip through the cracks. I’ve been scammed out of nearly $200 in incentive payments that I earned. Respondent is not trustworthy and they don’t back their participants. I don’t remember nor am I going to check my profile to get the exact dates of the fraud because it’s not like they’re going to do anything helpful about it. So I just chose a random date.

December 1, 2025
Unprompted review
Rated 4 out of 5 stars

Good breadth of work surveys available

Good breadth of work surveys available, most will not fit, but the options are there. Just got to do the work to find and apply. Can't complain, UI is good, and turn around time is acceptable.

May 13, 2026
Unprompted review
Rated 4 out of 5 stars

One of the best survey sites out there

It have varied but overall it has been very positive to work with Respondent. I have given them feedback along the way to make their screen messages clearer - such as the limit of screeners one can take in a day.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Worth It!

It's fun applying every day and its kinda nice that you get a daily limit so that you don't get burnt out with applications. I've earned a good amount of side cash and I think it's really worth the 30 minutes a day!

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great Participant experience

Respondent provides interesting survey opportunities to participants with a wide range of experiences, expertise, and interests. Most of the pre-screening take just a few minutes and when selected, participating is easy, fun and interesting. Respondent provides a great User experience from screening to payment.

May 15, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look