They shipped me the wrong lights, ones that were a fraction of the cost for the ones I ordered. They then proceeded to need photographs of the boxes, packages, and product of the wrong light. After tw... See more
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See what reviewers are saying
Fantastic Service Have used them a few times now the order process is very smooth, deliveries are tracked and prompt. Queries are pretty answered immediately & returns for faulty goods is quick... See more
I recently bought four lamps for our patio table. One turned out to be faulty - I contacted Restaurant Lighting and once the problem was confirmed a replacement was sent. This arrived promptly and w... See more
I ordered a set of solar-powered garden lights, and they’ve been a great addition to my backyard. They charge well during the day and light up at night. Although they were a bit pricier than expected,... See more
Company details
Written by the company
We are a Swedish company based in Stockholm with a passion for lighting. Our products embody our love for Scandinavian design and innovative technical solutions that make your life brighter and more convenient. We serve a diverse range of customers, including consumers, restaurants, hotels, cafés, bars, and companies. With an international customer base, we proudly offer free worldwide shipping. Welcome to visit us at www.restaurant.lighting.
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Fantastic service
Fantastic service! My order arrived ahead of schedule.
The table lamp works as well as…
The table lamp works as well as described. Portable and bright.
Happy with my lamp
Happy with my lamp, the customer service team answered my question about brightness adjustment function very quick! Would buy from this store again.
Køb ikke! Don't buy!
Køb ikke!
Lampen er aldrig leveret på trods af utallige henvendelser!
Billige kinesiske lamper, der kan købes til mindre end 1/10 del af prisen på Alibaba, selvom de reklamere med at være skandinavisk design.
De lyver og prøver at snyde.
Creative.Lighting er samme firma. Hold dig langt væk!
Don't buy!
The lamp was never delivered!
Cheap Chinese lamps that can be bought for less than 1/10 of the price on Alibaba, even if they advertise to be Scandinavian design.
Poor communication.
They lie and try to cheat.
Creative.Lighting is the same company.
Stay far away!!
I love my touch sensor table lamp
I love my touch sensor table lamp! The battery lasts long, and the design is minimalistic. Only wish it charged a bit faster.
Great table lamp
Great table lamp. Timely delivery, true to the advertisement. Helpful customer service.
Love their selection of industrial…
Love their selection of industrial style light bulbs
!!AVOID!!
AVOID!!
I would like to draw your attention to some socalled "Shops" on IG that sell a cheap ripoffs of designer lamps like the "Wick" candlestick lamp. These are socalled "Drop-shippers" from China, that sell cheap ALI/Temu quality under the guise of being either based in Sweden or in NL. Restaurant.Lightning (so called based in Sweden) Ambiance-Verlichting (so called based in NL) and Creative.Lightning_. It is very frustrating to connect with any of these, they either do not react at all (Restaurant.Lightning), or keep stalling, by sending multiple emails (AmbianceVerlichting). Pls read further on Trustpilot for reference. Avoid at all costs! If there is a problem you will probably loose the money you payed for these phony products!
UPDATE: 07 Feb. 2025: Contacted Klarna for a refund but to no avail at this point. They seem to have had contact with this webshop, and Klarna received proof that the item was sent. But when I send them an email, they do not react. I wrote them I wanted to cancel my order, they did not react. I wrote them I would refuse the parcel at the door, they did not react. So I refused the parcel at the door and it went back to them, but they've never let me know if they had received it, off course, what else is new with these criminals! There is no returnaddress on the shippinglabel (very clever) only *****, so I have no proof really it was sent back to them, only the shipping-code. Klarna paused my payment again, so let's see what happens next! AVOID at all costs, or you loose your money if there is a problem!
UPDATE: 18 Feb. 2025
Finally received an answer from the shop. They want to do a re-delivery and then I can send the parcel back to them! Now, if they can re-deliver they know the location of the parcel, as they first stated it would be in a location close to my address and after a certain time will be destroyed.
I replied that I don't want a re-delivery but want my money back. Since they are lying about the location of their webshop, it is not in Sweden but in China, I think I am, by law, not beholden to anything they state in their policies. There are also discrepancies in their refund policies, as required by law.
Will update when I know more!
Update: 20 Feb. 2025
This morning I found out that this webshop changed it's name, at least in the Klarna App from Restaurant.Lightning to Nordic Empire AB.
Contacted Klarna again, they paused my payment again and they will look into it, again. If this goes on like this I'm going to go to my lawyer.
AVOID AT ALL COSTS!
Broke after 1st use
I purchased a Nordic candlestick light as a gift for my wife for Christmas. It was delivered on 11/14/24 and first used on 12/25/24. It was used once, then suddenly died and will not charge. The company has not responded to any emails. I would avoid this company. As others have noted, the products are shipped directly from China.
Returns awful China based!
Do not use this company, products come from China. They are not UK based if you don’t like it returns are a total nightmare! You have to find the unique tariff code and the recipients tax code , enough said. Avoid
Do not order from this company
Do not order from this company. I ordered two rechargeable lamps for a total of $160.00 US. I got a notice package sent then tracking system did not change for over a week. I contacted vendor and got a glib response with no indication of delivery. A week later, the tracking system had not changed. I contacted the vendor several times that week with absolutely no response. I then cancelled the order — still no response. Following that I contacted my bank to file a fraud claim.
works ok, fast response on customer service
"Sent the wrong item and doesnt respond to emails."
sorry the problem was my email, not thier customer service.
negative review changed to positive review
Very disappointing paid-back-policy
I wanted to send back the articles as they didn't meet my expectations qualitywise as they are from China and not from Scandinavia how you can read in the website. So it turned out that I should have to send the articles back to CHINA!!! on my costs which is of course ridiculous as the transports costs would be higher than what I paid for 2 lamps. Yes they offered me a price reduction but still I have paid for two lamps which I do not like at all and one of those is even broken and I can't use it is not possible to recharge it!!! All not very serious and very disappointing. So the paidback- and send-back-policy is totally fake!
This was my second purchase and I'm…
This was my second purchase and I'm overall very happy with both the products I have received and the customer service.
I got my lamp during a sale and…
I got my lamp during a sale and couldn't be happier with my purchase! The discount was great, and the lamp itself is fantastic.
Bought a super nice lamp with a fan
Bought a super nice lamp with a fan. You can dim the lamp, and the fan has 3 settings, with a remote control included. Works great, and I am very satisfied with this nice lamp with built-in LED lighting.
The spotlight are decent for the price
The spotlight are decent for the price. They illuminate my garden well enough, though I expected them to be brighter. Installation was easy and the product arrived in good condition. Overall, a satisfactory purchase.
The lamps I ordered are pretty and…
The lamps I ordered are pretty and great. They have a simple design and provide enough light for my desk. Nothing exceptional, but they get the job done. Delivery was fast and the tracking info was accurate.
The wardrobe motion lights are perfect…
The wardrobe motion lights are perfect for my situation. They turn on immediately when I open the door, making it easy to find clothes. Super convenient and reliable. The installation was quick and easy. Highly recommend these lights!
The solar powered stair lights are…
The solar powered stair lights are fantastic. They charge during the day and light up our stairs beautifully at night. The design is sleek and they were very easy to install. I'm very happy with the quality and functionality.
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