Wrong kit sent (GOT meat edition) got the Veggie one instead, emailed customer services 3 times over the past 3 days and no response. The meal that we got only has one main with it regardless as to if... See more
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Pit Cue was one of our favourite restaurants and so pleased they are available on restaurant kits!! The sliders were amazing- so so delicious!!!! My one wish is that restaurantkits also did some gene... See more
Company replied
Ordered two meals from Restaurant kits - one (Dab Dab Wings) was delightful, tasty, fresh and really easy to make. The portion size was perfect, and everything just tasted wonderfully. The other kit... See more
Company replied
We paid full price for our first meal kit the Baozilnn Dumpling and Boao Kit. All 4 of the dumplings were cracked and broken on arrival which was not ideal. Wasn't anything amazing, had better from s... See more
Company replied
Company details
Written by the company
The restaurant recipe box: iconic dishes re-created by you at home
Contact info
13 Queen's Road, AB15 4YL, Aberdeen, United Kingdom
- 07939497000
- help@restaurantkitsuk.com
- restaurantkitsuk.com
2.7
Poor
375 reviews
Hasn’t replied to negative reviews
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What a great initiative
What a great initiative to help restaurants not only continue employing staff, let alone share their food around the entire country!
Such a great array of food, easy booking service, and 10% off first order is a bonus.
Bought a 4x serve of the Dib Dab Wings and there’s a monster amount - so be hungry! Interesting mix of flavours, sauces were the favourite.
The service from RK staff was great, we needed a reply quite quick and although the email/phone line isn’t as (emails intermittently on weekends) monitored as during the week, the staff on Socials were great at fast replies.
We did have a bit of difficulty finding a precise due by date for the box (Box was sent as a birthday gift so the day of consumption was a bit up in the air - this wouldn’t be an issue if you plan to eat it on a specific date). When ordered I thought it was a 3 day consumption, and after a few messages was confirmed it was 5 which was great.
The only improvement I could suggest is perhaps a QR code leading to a page on the website perhaps saying “this is when your box needs to be consumed by” or a due date on the box itself.
Keep it up guys x
July 4, 2021
Unprompted review
Reply from Restaurant Kits
Thank you so much for the detailed review, Kelsey! We're so pleased to hear you have enjoyed your first kit experience and truly do hope you order with us again.
We are so sorry that we are unable to fully monitor our emails at the weekend (something we're working on!), but are so glad that your questions were answered via our social media and you got the answer you required :)
Team RK
The Bok Shop - Super Saiyan burgers
Communication and delivery excellent! The food from The Bok Shop was so tasty with so many incredible flavours, plus big portions for two people. Would highly recommend using Restaurant Kits as a weekend treat!
July 4, 2021
Unprompted review
Reply from Restaurant Kits
Thanks so much Emma for the lovely review!
Team RK
Corazon Yucaton Chicken for 2
Corazon
YUCATAN GRILLED CHICKEN TACO KIT FOR 2
Arrived on stated date, day to follow instructions, all items of food were excellent and fresh
Thoroughly enjoyed this selection and there was more than enough for 2 people.
July 4, 2021
Unprompted review
Reply from Restaurant Kits
That is so great to hear Debbie! Thank you :)
Team RK
Love it!
Had the aubergine curry from Kricket and it was so good. The delivery, assembly and instructions provided by Restaurant Kits was efficient, they could not have made it easier. I also love that they try to be as environmentally friendly with their containers, etc and show how to recycle them properly.
July 3, 2021
Unprompted review
Reply from Restaurant Kits
Thank you Charlotte, so pleased to read this. And we're always working to imprive our sustainability policy!
Team RK
Really delicious.
Really delicious.
Something totally different at the end of a busy week.
Great quality, great value.
It’s been a strange 18 months, but food seems to have bought light to dark times.
We’ve really enjoyed the kits and all of them have been amazing!!!
I love eating home at the weekends, with especially great cocktails and wine.
This will definitely continue into the future as long as the quality is ALWAYS maintained.
July 2, 2021
Unprompted review
Reply from Restaurant Kits
Thank you so much Carol, we really appreciate you taking the time to leave us your wonderful feedback!
Team RK
Quick dispatch and good communication
July 2, 2021
Unprompted review
Reply from Restaurant Kits
Hi Megan, thanks so much :)
Team RK
Reply from Restaurant Kits
Thanks Rio!
transforms Friday
We love Restaurant Kits - they transform Friday from a tired night to a treat night. Hardly any cooking, restaurant quality tastes and we dont even have to argue about who drives or worry about getting the train
July 1, 2021
Unprompted review
Reply from Restaurant Kits
Thanks Roxane, glad we were able to make your Friday 'treat night'!
Team RK
This Ramen is so so good
This Ramen is so so good. Second time ordering it.
July 1, 2021
Unprompted review
Reply from Restaurant Kits
Thanks Hannah! So pleased to hear you like it.
Team RK
Gordon Ramsay’s beef Wellington
This was the best meal kit we have tried. So tasty and easy to do! The flavour was amazing. Would highly recommend, some people may not be happy with the price but I can truly tell you it’s worth every penny.
June 30, 2021
Unprompted review
Reply from Restaurant Kits
Thank you so much Gemma, we really appreciate you leaving us a review and are so happy that you feel Gordon Ramsay's beef welly is worth every penny - thank you!
Team RK
Another great meal from Restaurant Kits
Have ordered from Restaurant Kits many times now. This time it was Crispy Piglet buns from Flesh & Buns. It was totally delicious with easy to follow instructions giving us restaurant quality food at home in no time. Perfect while we have a young baby stopping us from going out in the evenings!
June 27, 2021
Unprompted review
Reply from Restaurant Kits
Thank you for leaving us a review Lyndsey. Really happy to hear you enjoyed your Flesh & Buns kit!
Team RK
Absolutely delicious
Absolutely delicious. I bought some Mac and Wild burgers for my father's day gift. They went down extremely well. I can't wait to buy more delicious restaurant kits for future gifts. :)
June 27, 2021
Unprompted review
Reply from Restaurant Kits
Thanks so much Grant. We love the idea of our kits being gifted!
Team RK
All of the ingredients were fresh and…
All of the ingredients were fresh and labeled. The instructions were easy to follow. My product didn’t turn out as good as a Ramsey restaurant (as to be expected), but my husband and I were both thoroughly surprised.
June 27, 2021
Unprompted review
Reply from Restaurant Kits
Thanks so much for leaving us a review Domonique. And we are sure your beef wellington would have been excellent!
Team RK
Great service as always
Great service as always. Ordered the Philipino pousin for father's Day and it did not disappoint! Really generous portions, easy to follow instructions, minimal prep/clear up and super tasty!
June 27, 2021
Unprompted review
Reply from Restaurant Kits
Thank you Emma. So good to read you enjoyed our Sarap kit!
Team RK
Really amazing flavours!
Really amazing flavour, better than I had expected however despite following the cooking instructions the meat was a little tough. For the money I would have rather gone to my local butcher to source the meat.
UPDATE - RK have been fantastic once I contacted them regarding the quality of the meat and I am trying another kit this week. Have now given 5 stars as making customers happy is also about how well you deal with issues, thanks to those I spoke to!
June 25, 2021
Unprompted review
Reply from Restaurant Kits
Hi Susan,
Thank you for taking the time to leave us a review, albeit so saddened to read of your disappointment! We have partered with one of the UK's most reputible butchers so this is very upsetting to read. Please can you email help@restaurantkits.com with more details of what it was you ordered and we can look further into this for you.
We hope to hear from you soon.
Best,
Team RK
Aubergines were the star
Aubergines were the star, so very delicious and all the sides were yummy! It transported us back to the restaurant in Soho. The perfect gift from our baby girl for Father’s Day. She couldn’t resist joining us for part of the meal 😉
June 25, 2021
Unprompted review
Reply from Restaurant Kits
Oh this is so great to hear, thank you for sharing!
Team RK
Love Restaurant Kits
Love Restaurant Kits. Have tried a few now. Anglo Thai definitely my favourite - back for a second time.
June 25, 2021
Unprompted review
Reply from Restaurant Kits
Thank you Sam! Looking forward to you ordering with us again.
Team RK
Surpassed all expectations
The restaurant kit smashed all expectations. I ordered the GR beef wellington - clear instructions, tasted like the real thing and we had a fun evening preparing it. I will be ordering these mind-bendingly tasty meal kits regularly from now on!
June 21, 2021
Unprompted review
Reply from Restaurant Kits
Thank you so much George! So glad to hear it :)
Team RK
We had to add meat as it was really…
We had to add meat as it was really just dips and falafel. Was nice but I wouldn’t order again.
June 20, 2021
Unprompted review
Reply from Restaurant Kits
Hi Elizabeth,
Thank you for taking the time to leave us a review. I'm sorry to read of your disappointment. The Beirut kits is a vegetarian kit hence there being no meat, sorry you didn't enjoy this one! Please do have another look on our website as we have a vast selection of kits to cater to all tastes. Hope you are able to find something to give us another shot :)
If you need any help, please just email help@restaurantkits.com and out team will be happy to assist!
Team RK
Delivery on time
Delivery on time, 1 hour window was stuck to. Very tasty food, would do again.
June 20, 2021
Unprompted review
Reply from Restaurant Kits
Thank you for leaving us a review George!
Team RK
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