Results Laser Clinic Reviews 

11,315
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers had a great experience with this company. Many customers consistently praise the staff for their friendly and professional demeanor, highlighting their expertise and the positive atmosphere they create. Reviewers frequently mention feeling well-cared for and appreciate the effective treatments received, often noting excellent results and support from the team. However, some people were dissatisfied with the service, experiencing issues such as ineffective treatments, lack of progress, or even adverse reactions. Customers also reported very poor customer service, with difficulties contacting the company, unanswered calls and emails, and unhelpful or rude interactions from both clinic staff and head office. Many reviewers expressed frustration with long wait times, cancelled appointments without notice, and a general lack of care or compassion regarding their concerns and prepaid packages.

What people talk about most

Service

Customers express significant dissatisfaction with the service, citing issues such as last-minute appointment... See more

Staff

People report ambiguous experiences with staff, with many reviewers expressing significant dissatisfaction... See more

Customer service

Clients share negative opinions on customer service, with many reviewers describing it as terrible, poor, and... See more

Customer communications

Users describe negative interactions with contact, often experiencing difficulties reaching the company and... See more

Response time

Reviewers highlight negative aspects of response time, with many customers reporting that their concerns and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Staff are friendly and nice. Not sure with the less than 2 minutes total actual service for full brazilian and underarms though. Hoping for good results.

Company replied

Rated 5 out of 5 stars

I have been seeing Liana for my cosmetic injectables for years now. I wouldn't trust anyone else! Not only has she corrected previously uneven results done elsewhere but she has worked with me to crea... See more

Company replied

Rated 5 out of 5 stars

Hi Jules, I’m currently away on business and felt the need to write this to you! I just wanted to say a huge thank you to you and all your team at Results Laser.I genuinely appreciate the care,... See more

Company replied

Rated 5 out of 5 stars

The staff here are so lovely (Werribee Pacific), and are committed to giving an effective treatment that they talk through so you know exactly what they're doing. Quick procedure expertly done. Won't... See more

Company replied


Company details

  1. Laser Hair Removal Service
  2. Cosmetics Industry

About Results Laser Clinic

Written by the company

resultslaser

We're committed to delivering real results! Results Laser Clinic is committed to making you look and feel your very best. Offering affordable Laser, Skin & Cosmetic treatments that deliver effective results every time! We are a results driven company focused on building confidence in your skin & body



Contact info

4.0

Great

TrustScore 4 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(11,315)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly staff and great service

Friendly staff and great service

June 9, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Alina ,

Thank you for taking the time to review Results Laser Clinic.

Our passionate team pride themselves in providing 5 star client experiences and exceeding expectations.

Thank you for your kind words, we look forward to seeing you soon.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Customer satisfaction

Experienced staff

June 8, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Arti ,

Thank you for taking the time to review Results Laser Clinic.

Our team appreciate your lovely words.
We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Great customer service from Malali

Great customer service and Malali who did my Laser treatment was great. She was explaining and assuring through out the process, as this was my first time doing Laser hair treatment.

June 7, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Nelum ,

I hope you are well and thank you for reviewing Results Laser Clinic.

We are thrilled to hear that you have had a great first time experience with Laser Hair Removal at our clinic.

Thank you for your kind words, we look forward to seeing you soon.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

It was a great experience

It was a great experience. The staff was very friendly and guided me correct treatment for Cherry angiomas. Like magic, it got removed from my face. Thank you very much.

June 6, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Harpeet ,

Thank you for taking the time to review Results Laser Clinic.

Our team pride themselves in being amazing, helpful and giving good advice. Thank you for your kind words and recommending us to others.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Jane is great

Jane is great, I trust her, she is friendly , extremely professional and knowledgeable.. I won't see anyone but her fir my injectable foe those reasons

June 7, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Lorraine ,

I hope you are well and thank you for reviewing Results Laser Clinic.

Your loyalty and support is greatly appreciated. Our passionate team of therapist and Cosmetic Nurse look forward to seeing you at your next appointment.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 1 out of 5 stars

I had my Botox in this place couple of…

I had my Botox in this place couple of weeks ago ,there is no sign of any outcome of yet I believe that asian guy did just needle but there wasn’t injection. Very disappointed.

June 16, 2024
Unprompted review
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi,

Thank you for taking the time to review Results Laser Clinic.
We sincerely apologise for the inconvenience
Further investigation is needed .
Our team strive to achieve 5 star experiences through our service, delivering results and accommodating to all clients.

The client experience team would like to speak to you as your feedback is valuable to us.
May we ask you please email feedback@resultslaser.clinic with your details.
We look forward to hearing from you.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Tatiana makes you feel comfortable by…

Tatiana makes you feel comfortable by being friendly and making conservation. I’m happy with my results.

June 6, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Tracey ,

Thank you for taking the time to review Results Laser Clinic.

Our team strive to always deliver 5 star client experiences. We are glad to hear you have had a comfortable experience.
Thank you for your lovely feedback.

We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Great service at a reasonable price

The treatment was completed thoroughly and with care. Appreciate the sales which are on a few times s year, helping consumers maintain their essential treatments.

June 5, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Manel ,

Thank you for taking the time to review Results Laser Clinic.

Our team strives to always be polite and work hard to deliver amazing results for our clients.

Thank you for your kind words. We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 4 out of 5 stars

Good

The experience was good

June 5, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Mani,

Thank you for taking the time to review Results Laser Clinic.

We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.

We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Once again a very relaxing treatment

Once again a very relaxing treatment, Michelle was very caring and personable and interested in assisting me

June 5, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Elizabeth ,

Thank you for taking the time to review Results Laser Clinic.

We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.

We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 4 out of 5 stars

Good

Yes good and they are so kindly and very helpful thank you

June 5, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Bina ,

Thank you for taking the time to review Results Laser Clinic.

We are so glad to hear you loved our Laser Hair Removal treatment and service. Thank you for your kind words and recommending us to others.

We look forward to seeing you at your next appointment.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Betty is fantastic

Betty is fantastic

June 5, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Lorraine ,

Thank you for taking the time to review Results Laser Clinic.

Our team strive to deliver excellent customer service. Thank you for recommending our clinic, our therapist appreciate your kind words. We look forward to seeing you again.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Normal high quality service

Great service as always, professional friendly and very clean environment

June 9, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Paula ,

Thank you for taking the time to review Results Laser Clinic.

Our team strives to always be polite and work hard to deliver amazing results for our clients.

Thank you for your kind words. We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 4 out of 5 stars

Quick and painless

Quick and painless

Great stagf

June 4, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Nigel ,

Thank you for taking the time to review Results Laser Clinic.

We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.

We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

The consultant that looked after me was…

The consultant that looked after me was very helpful.

June 1, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Joseph ,

Thank you for taking the time to review Results Laser Clinic.

Our team strives to always be professional, pay great attention to detail and deliver great service.

Thank you for your lovely words.
We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 4 out of 5 stars

They were nice

They were nice

June 3, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Jecknay ,

Thank you for taking the time to review Results Laser Clinic.

Our team strives to always be polite and work hard to deliver amazing results for our clients.

Thank you for your kind words. We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Friendly staff

Friendly staff, quality service!

June 10, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Rebecca ,

Thank you for taking the time to review Results Laser Clinic.

We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.

We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Had a good experience

Had a good experience, the staff made me comfortable and very helpful:)

June 10, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Sehar ,

Thank you for taking the time to review Results Laser Clinic.

Our team strive to always deliver 5 star client experiences. We are glad to hear you have had a calm and easy experience.
Thank you for your lovely feedback.

We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 4 out of 5 stars

Good experience

They suggest good and are very friendly.only one suggesion for you people is that you need to buy some door hangers to hand our outfits😂.

May 30, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Mehnaz ,

Thank you for taking the time to review Results Laser Clinic.

Our team strive to deliver excellent customer service. We appreciate your feedback . We look forward to seeing you again.

Kindest,
Results Laser Clinic
Client Experience Team

Rated 5 out of 5 stars

Customer service is great

Customer service is great, my therapist was delightful and explained everything.

June 1, 2024
Results Laser Clinic logo

Reply from Results Laser Clinic

Hi Marie ,

Thank you for taking the time to review Results Laser Clinic.

We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.

We look forward to continuing your beauty journey.

Kindest,
Results Laser Clinic
Client Experience Team

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