RWL Reviews 

608
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the app's user-friendly interface and comprehensive features, providing everything from diverse workouts to delicious, family-friendly recipes. Many people highlight the highly supportive and welcoming community, alongside knowledgeable staff who offer motivation and personalized advice. Reviewers appreciate the programs' flexibility, which effectively caters to various needs and life stages, fostering a transformative experience for many. This consistent positive feedback underscores the company's success in delivering a valuable and empowering platform, with numerous users expressing long-term satisfaction and enthusiastically recommending it to others.

What people talk about most

User experience

Customers report highly positive experiences with the user experience, finding the app motivating, easy to... See more

Application

Customers consistently note positive experiences with the app, with many reviewers calling it the best online... See more

Staff

Reviewers highlight positive aspects of staff, praising their motivational approach, enthusiasm, and ability... See more

Product

People report positive experiences with the product, particularly praising the variety and quality of recipes... See more

Subscription

Clients share positive opinions on subscription, with many expressing long-term satisfaction and commitment,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been a member since start of 2019 and have not looked back. It is the best fitness platform around, a workout style to suit everyone from beginner to advanced. Nutrition advice, eating plans and recip... See more

Company replied

Rated 5 out of 5 stars

I've been with RWL for over a decade now. They've helped me stay active and healthy through two pregnancies and postpartum, lockdown, and now working full time with small children. Each program offers... See more

Company replied

Rated 5 out of 5 stars

Really positive messaging, across nutrition and working out. Tried a few recipies and they have all been great. The total reset plan is achievable, 25min sessions 4 times a week and the motivational m... See more

Company replied

Rated 5 out of 5 stars

The best fitness app there is. In terms of value for money there are hundreds of work outs, food recipes and even things for your mindset such as courses and meditations. There is also a community sec... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Physical Fitness Program

Written by the company

RWL is the world’s most comprehensive online fitness and nutrition platform for women. Founded in 2013 by Lucy Mecklenburgh and Cecilia Harris, RWL focuses on more than just getting fit and healthy. We encourage a supportive community spirit with women inspiring women, discussing their experiences and growing together. We will make you fall in love with getting fit and healthy, all from the comfort of your bedroom. With expert-led workouts, specially created for women, we have everything you need for real results that actually last. All you need is your phone, tablet or computer and a bit of space around you, and you’re ready to go! With workouts from 5 to 50 minutes, you’ll never skip a workout again! No matter what your fitness level, RWL has something for everyone, from complete beginners to advanced fitness enthusiasts, with a range of different plans and diets to suit your lifestyle and needs. 1000+ workout, weekly live classes, structured programmes, 600+ delicious recipes, various diet styles and guided mindset courses... what more would you need? The RWL community of #RwLfitties continues to grow every day and has helped hundreds of thousands of women to a healthier lifestyle.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

608 reviews

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4.5

All reviews

(608)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Fitness day

I recently attended the one day fitness event and WOW!!! Absolutely incredible day from start to finish. Amazing classes, engaging trainers and yummy food. It’s a definite must!

November 30, 2024
Unprompted review
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Reply from RWL

Wow—thank you so much for your amazing feedback! We're over the moon to hear you had such an incredible experience at our one-day fitness event. From the classes to the trainers and the yummy food, we’re thrilled you enjoyed it all. Your energy and enthusiasm make it all worthwhile. We can't wait to see you at the next one!

Rated 5 out of 5 stars

Get yourself booked on the next fitness day!

The company is amazing and that it why I am still a member almost 5 years later.
I attended the Fitness Day and it was incredible and I CANNOT wait for the next one.
Jason, Casey and the team were brilliant and you could see every little bit of hard work that had gone into organising an unforgettable day.
I would not only recommend the app, I will always recommend that until I'm blue in the face, but I would definitely say to book onto the next fitness day, you will not regret it!

November 30, 2024
Unprompted review
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Reply from RWL

Wow, thank you for such an incredible review! We’re so grateful for your loyalty over the past five years—it means the world to us. We’re thrilled to hear you loved the Fitness Day and felt the passion and hard work Jason, Casey, and the team put into making it special. Your kind words and recommendations truly inspire us. We can’t wait to see you at the next event and continue supporting your journey with RWL!

Rated 5 out of 5 stars

Don't hesitate to book a RWL Retreat

I had a great experience on the RWL Retreat in Portugal in November 2024. We were lucky with good weather and that made the coastal hikes, varied workouts and pool plunges even more enjoyable. The food was delicious and plentiful (for a pescatarian), the group of women really interesting, and the balance of workouts and conversation and fun just right. 4 nights was really worthwhile, I think 3 would have felt too short for me, and I was lucky to add a couple of nights on for holiday too. Thanks very much to the team who work so hard to make it a brilliant experience - and very good value I would agree!

November 4, 2024
Unprompted review
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Reply from RWL

Thank you so much for sharing your experience from the RWL Retreat in Portugal! We’re delighted to hear you had such a wonderful time enjoying the coastal hikes, workouts, and pool plunges—especially with the good weather on your side. It’s fantastic that you found the balance of activities just right and got to connect with such an interesting group of women. We’re so glad the retreat felt worthwhile and that you had time to extend your stay for some extra relaxation. Your kind words mean the world to us, and we’ll be sure to share them with the team. We hope to see you again on another retreat soon!

Rated 5 out of 5 stars

Amazing. Wonderful. Brilliant.

Words cannot describe how amazing this retreat is but I’ll do my best. Cecelia and her team have created the perfect retreat full of challenging workouts, inspiring workouts and incredible food. You don’t have to lift a finger - in fact they tell you off if you try to help! The women I met were so inspiring and it gave me the reset and motivation that I needed to keep going on my fitness journey. As a RWL member, I loved meeting some of the trainers in real life and I would 100000% be booking again.

October 25, 2024
Unprompted review
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Reply from RWL

We’re thrilled to hear how much you enjoyed every aspect of the retreat – from the challenging workouts to the inspiring community and, of course, the delicious food! It means the world to us that the experience provided you with the reset and motivation you were looking for on your fitness journey. We loved having you here and can’t wait to welcome you back – 100000%! Until next time, keep up the amazing work!

Rated 5 out of 5 stars

RWL Portugal Retreat….cant fault it

RWL Portugal Retreat….cant fault it. The people, the food, the location, the atmosphere. Came away feeling refreshed and my cup refilled. Hard to be away from my children but I was made to feel at home and at ease! Thank you Cecilia, Lauren and Izzy….as well as the 2 chefs that cooked our 3 meals everyday! Will 100% try and return! Thank you!

October 25, 2024
Unprompted review
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Reply from RWL

Thank you so much for sharing your experience with us! We're delighted to hear that the RWL retreat left you feeling refreshed and refilled, even with the challenges of being away from your little ones. It's wonderful knowing that our team and the warm environment helped you feel at home. We look forward to welcoming you back in the future for more inspiring moments!

Rated 5 out of 5 stars

Outstanding!!

Outstanding!!! Perfect reset for busy women who need to remember to make time for themselves. Spending a weekend with like minded women, listening to their stories and having an amazing team from RWL to support you through the journey and help heal you is priceless. Food is Outstanding and cater for all needs....you NEVER feel hungry or need to snack as you're always kept full with beautiful food thanks to Lydia and Andrea's. Lauren our PT for the weekend was amazing and catered workouts to suit our abilities. She was kind and supportive all through our journey. The walks through the beautiful scenery of the Algarve are breathtaking and having Cecila to guide you means you can just chat with new friends and enjoy every moment. Cecila is simply inspirational and it was a privilege to spend a weekend with her. Cannot recommend this retreat enough....best trip I've ever taken and will treasure the memories forever! Thank you RWL 😊

October 25, 2024
Unprompted review
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Reply from RWL

Thank you for this beautiful feedback! It’s so inspiring to hear how much the retreat meant to you, and we’re thrilled that you found the weekend empowering and supportive. We’re over the moon that you enjoyed everything from the nourishing meals to the stunning walks, and that the team left such a positive impact on your journey. Thank you for recommending us so highly – it was truly a pleasure to have you, and we can’t wait to welcome you back for more unforgettable memories!

Rated 5 out of 5 stars

A fantastic fitness retreat in stunning Portugal

What a privilege to spend a weekend at this retreat with such knowledgeable and inspirational trainers. It was everything I hoped. However this is fitness focused and not a relaxation spa. Please ensure you do your research and understand what you can expect from the weekend in order to make the most from experience. It’s at a very reasonable price point in order to be accessible to all, therefore accommodation is more rustic than luxury. Authentic Portugal at its finest. Go with a positive mindset and can do attitude and you won’t be disappointed!

October 18, 2024
Unprompted review
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Reply from RWL

Thank you for this thoughtful review! We’re so happy to hear that you appreciated the retreat’s fitness focus, authentic setting, and overall experience. We always want our guests to feel empowered and prepared for the journey, so we love that your experience reflected this perfectly! Thank you for bringing your positive spirit to our retreat, and we look forward to the chance to welcome you back to explore even more of beautiful Portugal!

Rated 5 out of 5 stars

Just returned from Portugal & my cup is full

Just returned from my 2nd visit to Portugal retreat and 3rd visit overall having attended an Essex retreat in 2019. I couldn’t recommend enough, I feel on such a high having had a weekend of great food, amazing instructors, well thought out schedule, sunshine & motivational hosts. The venue is a gorgeous rustic villa, not some swanky hotel so you feel completely transported from all your mudane day to day life tasks, there are beach walks, hill walks & a cute traditional town. The retreat is designed to challenge you but also provide balance, spending time with likeminded people is such a great reset.

The retreat is very affordable, I do not know how they’ve managed to provide these chefs, instructors, venue & all the additional support for the price they do, it’s so accessible to all which is clearly important to them. I’ve been solo and with friends and I’ve seen ages from early 20’s up to 70’s.

You will get out what you put in, throw yourself in and give everything a try you won’t regret it. I sound like I’m on the payroll but I’m just a paying customer that is genuinely so grateful for this retreat and everything it offers & want others to experience it to.

October 17, 2024
Unprompted review
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Reply from RWL

We can’t thank you enough for this wonderful review and your continued support! It’s so heartwarming to know that your second retreat in Portugal and third overall retreat with us was just as impactful. We’re so grateful for guests like you who bring such positive energy and embrace everything the retreat has to offer. We can’t wait to see you again for another incredible retreat experience, whenever you’re ready!

Rated 5 out of 5 stars

I had an absolutely amazing experience!!!!

I had an absolutely amazing experience at the retreat, mixing with amazing wonderful people from all walks of life, enjoying exceptional food, and most important the staff who make this experience an incredible experience. I have learnt so so much about myself and feel I can achieve anything. Thank you to all the wonderful amazing souls. Can’t thank you enough!!!

October 14, 2024
Unprompted review
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Reply from RWL

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such an amazing experience at the retreat. It’s great to know that you connected with so many incredible people and learned so much about yourself. We truly appreciate your kind words about our team and the atmosphere we strive to create. We can’t wait to welcome you back!

Rated 5 out of 5 stars

The most amazing retreat

The most amazing retreat! RWL team are fantastic, the villa is lovely and spacious and in a fantastic location. A really well planned agenda with free time if that's what you want and a variety of classes to try. The daily walks are stunning and well planned, the food is amazing and the whole atmosphere is relaxed and fun. A great opportunity to invest in yourself and meet some lovely people along the way.

October 11, 2024
Unprompted review
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Reply from RWL

Thank you for your fantastic review! We’re so glad to hear you had an amazing time at the retreat. It’s wonderful that you enjoyed the variety of classes, the beautiful surroundings, and the relaxed atmosphere. Your insights mean a lot to us, and we hope to see you again soon!

Rated 5 out of 5 stars

Can’t stay away!

Book it, you won’t regret it. I have been on three Portugal RWL Retreats (Oct 23, April 24, Oct 24). I wouldn’t keep coming back if it wasn’t worth. Each retreat has just got better. I first went as a solo traveller and took a step into the unknown. Through each experience I have learnt something new to bring home and build into my daily life. The retreat gives you an opportunity to try exercises and food you may not try at home. It also creates space for you to breathe and take time for yourself. It’s a beautiful part of the world and the team are fabulous. They do not let you lift a finger (unless of course it’s work out time!) and have thought of everything. From the moment you arrive it’s a welcoming, homely environment, nothing is pushed on you, it’s clear from when you arrive this is your time to make your retreat what you want it to be. You’ll meet women of all ages, experiences and ability and find you meet friends for life in such a short space of time together. I cannot recommend an RWL retreat enough. Stop scrolling and book it.

October 11, 2024
Unprompted review
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Reply from RWL

Thank you for your glowing review! We’re thrilled to hear that you keep coming back for more retreats and that each one has exceeded your expectations. It’s inspiring to see how much you’ve learned and how you’ve connected with others. We look forward to welcoming you back for your next adventure!

Rated 5 out of 5 stars

Book this retreat!

Book this retreat!! My sister and I (ages 27&24) had an amazing time with Cecilia, Nancy and Jason. Although we came away hobbling and not being able to walk, the experience was so worth it and I came away with some really valuable lessons that will make a positive impact to my life! Their energy was infectious and so motivating. The food was excellent. As a whole, the weekend was incredibly inspiring and I would recommend this retreat to every woman of any age!!

October 11, 2024
Unprompted review
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Reply from RWL

Thank you for sharing your experience! We’re so glad you and your sister had an amazing time, even with the hobbling! It’s fantastic to hear that you found value in the lessons and enjoyed the energy of our team. We appreciate your recommendation and can’t wait to see you again!

Rated 5 out of 5 stars

The most amazing experience

The most amazing experience and returned home a new woman! I travelled on my own, met some amazing coaches, other woman and ate incredible food! The daily walks, activities and talks were so uplifting. Everyone was fighting their own personal battles and we have truly made friends for life who inspire one another. The villa was beautiful. Don’t hesitate if you are considering booking. I am definitely returning.

October 7, 2024
Unprompted review
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Reply from RWL

Thank you for your lovely feedback! We’re so happy to hear that your experience was transformative and that you made lasting connections. It’s great to know you enjoyed the activities and the beautiful villa. We’d love to welcome you back for another inspiring retreat!

Rated 5 out of 5 stars

Empowering

The whole experience was amazing, exceeded my expectations!! The classes were fabulous, the food outstanding and the staff were extremely knowledgeable, friendly and inspirational.
The women in the group were fantastic, loved our conversations.
Great value for money too!

October 7, 2024
Unprompted review
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Reply from RWL

Thank you for your wonderful review! We’re thrilled that the retreat exceeded your expectations and that you enjoyed the classes and food. It’s fantastic to hear that you connected with so many amazing women. Your feedback is greatly appreciated, and we hope to see you again soon!

Rated 5 out of 5 stars

RWL Wellness retreat weekend…

I have spent the weekend at the retreat and wow what can I say!! This has been an amazing experience! Lots of workouts, walks, amazing food and downtime in the pool/ hot tub. I have had an amazing well needed break, thank you xx

October 4, 2024
Unprompted review
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Reply from RWL

We loved having you at the RWL Retreat Carrie! So glad to hear that you had a lovely break!

Rated 2 out of 5 stars

Could be good!

I liked the option of a trial and the ease of signing up but you don't know what the app is going to be like until you sign up. I decided against continuing with the membership as it wasn't for me.
I didn't find the app very user friendly, there a lot of sections so you're spending a lot of time going back and forth. The food tracker was pretty ineffective in comparison to My Fitness Pal (minimal food items stored) so I was switching to MFP to track which defeats the object.
The main reason I didn't like it though was the exercise plan 'New Beginnings' (recommended by the coach) I found so unprofessional. The 2 PT's didn't really complement each other and kepy interrupting each other. I didn't feel exercises were explained properly and the chap kept sniffing loudly into his microphone on the first session. The second session lacked any kind of interest...25 minutes consisted of the same 4 exercises over and over again. I don't normally clock watch through a workout, but I did for that one.
It has the potential to be brilliant and perhaps I would have felt differently with a different workout but in comparison to another app I tried (James Smith) it made me appreciate how slick and professional that experience was.
Also, I found the constant emails of taking up membership and special prices off putting.

EDIT 9/10/24. Despite my feedback, I am STILL receiving emails asking to re-join with a special offer with no option to unsubscribe.

September 18, 2024
Unprompted review
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Reply from RWL

Thank you so much for taking the time to share your detailed feedback, Julie. We truly appreciate your insights and understand how important a smooth user experience is.

We’re sorry to hear that the app didn’t meet your expectations, particularly regarding the food tracker and the exercise plan. Your comments about the "New Beginnings" workouts are invaluable, and we’ll be sure to pass them along to our team for improvement.

We would love the opportunity to have you try our service again! If you’re open to it, we’d like to recommend a different plan and offer you one month completely free. Your experience matters to us, and we want to ensure you find the right fit.

If you would like to take up this offer please email lauren@rwl.fitness

Thank you once again for your constructive feedback, and we hope to welcome you back soon!

Rated 5 out of 5 stars

RWL is incredible.

RWL has changed my life for the better. The mixture of workouts, nutrition and mindset has gave me a new lease of life back in 2021 but even more now the community has helped me make friends from life. The trainers are all real people and genuinely care about all members which was clearly shown when I went on the retreat in Portugal in 2023. They were all incredible and I love my little RWL community.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Rejoined again after an enticing deal

Rejoined again after an enticing deal. Great to be back! Summer shred started! Best workouts there are and so easy to connect to tv and get motivated quickly!

August 9, 2024
Unprompted review
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Reply from RWL

Welcome back to RWL Claire! We are so happy to have you a part of the RWL family again

Rated 5 out of 5 stars

Back to RWL Platform

I am so pleased to be back with RWL after having to cancel my previous membership due to major eye surgery. After nearly 9 months out of doing any physical exercise I am happy regaining my confidence & getting my fitness back with the help & support of RWL. There are so many workouts to choose from that appeal to every level of fitness & the help & advice is always available. Excellent eating plans & nutritional advice too. I’m very happy 🤗

August 8, 2024
Unprompted review
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Reply from RWL

We are so please to have you back too! We love hearing that we have not just helped get your fitness back, but your confidence too!

Keep smashing it!

Rated 1 out of 5 stars

Literally nowhere to be able to cancel…

Literally nowhere to be able to cancel subscriptions not used it it paid £40 nearly for this didn’t use it. It’s continuing to take money out of my account. They’re refusing to refund. I would absolutely stay clear of this company. They are literally just stealing money from people 0 out of 10 wouldn’t recommend there are far better more user-friendly options out there plus there’s free stuff on YouTube.

July 19, 2024
Unprompted review
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Reply from RWL

Hi Aimee! I can see you have been in contact with our team via Whatsapp regarding this and we have offered you a partial refund in this case.
We can see you had upgraded to our discounted Quarterly membership which we confirmed with you the price this would renew at every 3 months until a time when you wished to cancel or change membership. We cannot see any requests had been made to cancel which is why this had renewed.
Your access to cancel your membership is available on your account when logging into the website (app.rwl.fitness) which we can see emails had been sent to you regarding this process.

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