RWL Reviews 

608
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company, often finding the application transformative and the best fitness app they have used. The supportive community within the app is a significant highlight, fostering a strong sense of belonging and mutual encouragement. People also commend the staff and trainers for their expertise, motivation, and readily available advice. The product offerings, including diverse programs and an extensive recipe bank, receive high praise for their variety and effectiveness. Customers value the flexibility of the programs, easily integrating into daily routines. Many consumers highlight the delicious and family-friendly recipes, simplifying healthy eating and supporting sustainable habits through the app's intuitive design.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting that the app feels motivating rather than... See more

Application

Users describe positive interactions with the app, often highlighting its motivating and transformative... See more

Staff

Reviewers mention positive feedback about staff, highlighting their motivational and supportive approach,... See more

Product

People report positive experiences with the product, particularly praising the variety and quality of recipes... See more

Subscription

Reviewers highlight positive aspects of subscription, with many expressing long-term satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been a member since start of 2019 and have not looked back. It is the best fitness platform around, a workout style to suit everyone from beginner to advanced. Nutrition advice, eating plans and recip... See more

Company replied

Rated 5 out of 5 stars

I've been with RWL for over a decade now. They've helped me stay active and healthy through two pregnancies and postpartum, lockdown, and now working full time with small children. Each program offers... See more

Company replied

Rated 5 out of 5 stars

Really positive messaging, across nutrition and working out. Tried a few recipies and they have all been great. The total reset plan is achievable, 25min sessions 4 times a week and the motivational m... See more

Company replied

Rated 5 out of 5 stars

The best fitness app there is. In terms of value for money there are hundreds of work outs, food recipes and even things for your mindset such as courses and meditations. There is also a community sec... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Physical Fitness Program

Written by the company

RWL is the world’s most comprehensive online fitness and nutrition platform for women. Founded in 2013 by Lucy Mecklenburgh and Cecilia Harris, RWL focuses on more than just getting fit and healthy. We encourage a supportive community spirit with women inspiring women, discussing their experiences and growing together. We will make you fall in love with getting fit and healthy, all from the comfort of your bedroom. With expert-led workouts, specially created for women, we have everything you need for real results that actually last. All you need is your phone, tablet or computer and a bit of space around you, and you’re ready to go! With workouts from 5 to 50 minutes, you’ll never skip a workout again! No matter what your fitness level, RWL has something for everyone, from complete beginners to advanced fitness enthusiasts, with a range of different plans and diets to suit your lifestyle and needs. 1000+ workout, weekly live classes, structured programmes, 600+ delicious recipes, various diet styles and guided mindset courses... what more would you need? The RWL community of #RwLfitties continues to grow every day and has helped hundreds of thousands of women to a healthier lifestyle.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

608 reviews

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4.5

All reviews

(608)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

The thing I love most about RWL is that…

The thing I love most about RWL is that while you are working out it feels like you have a gym buddy with you. The trainers are fab and engaging. The community is really supportive….. and there are meal plans too. Seriously give it a go….. you’ve nothing to loose!

July 18, 2024
Unprompted review
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Reply from RWL

Thank you so much for your feedback Alison! We love that we have been able to support you on your journey!

Rated 1 out of 5 stars

Be wary of the £1 offers

Be wary of the offers, I signed up for the 30 day £1 trial, realised it wasn’t for me so not worth the £19.99 a month. Cancelled my account within the correct time frame however have still been charged for two months totalling £39.98, which the support team are refusing to refund, even though they have confirmed they could see the account was deleted. The message when cancelling the account stresses the payment must be cancelled within the App Store, however this actually needs to be cancelled via an email to the support team. No app was showing in my App Store to cancel. It’s a shame they feel the need to take money when a service hasn’t been accessed.

June 14, 2024
Unprompted review
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Reply from RWL

Hello! I am so sorry to hear you had issues cancelling your account. It will have been stated on the cancellation process to continue your cancellation via the website on the final page as well as when deleting your account it is stated you will need to cancel your membership first as this does not stop the rolling payments.
Our FAQ page does also state the steps to follow if you do not have RWL showing in your App Store subscription.
If you wish to discuss this further - please email myself at lauren@rwl.fitness

Rated 5 out of 5 stars

RWL amazing platform

RWL is an amazing platform which has really helped me fall in love with home workouts and build my fitness and strength back up after two pregnancy’s. It’s not only got a variety of loads of workouts to choose from but also recipes, mindfulness, nutrition info, pregnancy and post natal section as well as a great supportive community to share your journey with. App is really user friendly. 100% recommended.

June 1, 2024
Unprompted review
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Reply from RWL

We love that we have helped you not just through one pregnancy, but through two! That is amazing - we hope we can continue to support you on your health & fitness journey Emma!

Rated 5 out of 5 stars

RWL is an amazing platform

RWL is an amazing platform with a great variety of workout options. They release regular programme to get stuck into and see great results. I have learnt so much from the videos and guidance provided and enjoy working out so much more now than to ever before. The community is also great to engage in and motivate one another and ask anything you need to.

May 31, 2024
Unprompted review
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Reply from RWL

Thank you for your amazing feedback Katie! So good to hear you have learned such much from using RWL and hope we can continue to support you.

Rated 5 out of 5 stars

I can’t recommend this app highly…

I can’t recommend this app highly enough! The workouts are fab and the people working behind the scenes (esp Lauren) are so helpful and accommodating. There are plenty of workouts for every level of fitness and the recipes are great too. I’ve joined numerous apps over the years but I’ve never felt so included and guided as much as I do with RWL. And after just 4 weeks of being a member I can see the results after spending 5 months doing it on my own and not seeing much difference at all.

May 29, 2024
Unprompted review
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Reply from RWL

Aw yay Jodie! We are so pleased you have become a part of the RWL family and already seeing results already. Keep smashing it and we can wait to see you more inside the Community!

Rated 5 out of 5 stars

RWL...... brilliant!

Great app, lots of various workouts and recipes. Brilliant advice and contact from the coaches if needed. So pleased I have this in my back pocket to access anytime, anywhere ☺

May 25, 2024
Unprompted review
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Reply from RWL

Thats amazing Denise! We are always here for you in your back pocket whenever you need us! Thank you so much for your feedback!

Rated 1 out of 5 stars

AVOID AVOID

Sent a WhatsApp and no reply. Booked a call and no call received. Just given money away for nothing.

FYI- I send a screenshot
Of the what’s app to you and I have no missed call. No further explanation was given as to why this happened but I was told
I could have one free month. I declined as I went elsewhere. I did just give ten pound away for nothing so I wouldn’t recommend.

May 24, 2024
Unprompted review
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Reply from RWL

Hi Marianna! I am so sorry if you had missed our call - we did try to call you on Friday when your call was booked in but there was no answer.
I am unable to see any Whatsapp messages from yourself however I have just sent you a Whatsapp message today (28/05/2024) regarding this so we can get you rebooked at the earliest convenience.

Rated 5 out of 5 stars

Just brilliant

I have been a member for over a year now and am so so pleased I found this platform. There are so many workouts available, for all levels of fitness, as well as daily live zoom workouts that you can join.
The instructors are brilliant, so knowledgeable and motivating and push you to do the best you can as well as being available to support on a 121 basis.
It is so much more than just a workout platform though (and I have been a member if a lot!) - there is nutrition (loads of lovely recipes), a community of like minded people who support each other, meditation, events and retreats that are organised and a place where new friendships are made ❤️.
I do mainly use the platform at home, but have taken it on holiday and into hotel gyms/rooms, so is always with me.
I was lucky enough to go on one of the retreats in May and it just solidified why I love RWL so much, it really is inspiring and I am very grateful for being a part of it.

May 19, 2024
Unprompted review
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Reply from RWL

Wow! We love that you have taken RWL with you everywhere thats exactly why we had created the platform!
We are so glad you are still loving the platform and have loved meeting you in person - we are grateful to have you!

Rated 5 out of 5 stars

What a life changing experience

What a life changing experience. Got back only yesterday from an RWL retreat my best friend, an avid RWL follower, asked me to join her on and I couldn’t even begin to explain what an incredible, empowering and emotional experience it was. An old injury flared up on the first walk of the first day but the trainers, Cecilia and Jason, as well as the whole group of amazing women kept me going through almost all the classes, walks and workouts. Jason has this spirit that just makes you want to join him, the most amazing energy. And Cecilia, what a woman, literally held me up when I thought I couldn’t stand, took my hand and made me believe ‘I can do this’ right when I was ready to quit. I could not have asked for a better group to be a part of and, having had the pleasure of attending with two of my very best friends, I can honestly say I believe I have left with even more. What an incredible group of strong, inspiring and beautiful women. And the food…omg! Lennie and Rosie, what talented young women. If you are considering a retreat, or like me, let fear of the unknown almost get the better of you, get on that plane and get to RWL. You won’t regret it.

May 17, 2024
Unprompted review
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Reply from RWL

That is incredible Jessica! We are so pleased you had such an amazing time at the retreat - we hope you carry with you this experience into your life back home and we really hope you join us again soon!

Rated 5 out of 5 stars

RWL Retreat

I've just got back from my second visit to the RWL Retreat and already planning on going back in the Autumn and again in the Spring next year!

The team make you feel welcome and safe from the very beginning and put so much effort into making the experience something special with the walks, workouts and mindset classes plus the insane food.

I've now been as a solo traveller and with friends made from the first retreat and each time it's not been long before you're meeting amazing and inspiring women who quickly become new friends.

I seriously cannot recommend the RWL Retreat enough. Cecilia and Jason literally helped me to change my life for the better and I cannot wait to meet more RWL coaches next time. X

May 13, 2024
Unprompted review
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Reply from RWL

Amazing Aimee! We loved having you back at the retreat again and cannot wait to see you again very soon!
Thank you for your feedback!

Rated 5 out of 5 stars

Rwl is truly a great experience from…

Rwl is truly a great experience from meeting the trainers to doing all the exercises and meeting real women I have now achieved getting me started to getting my confidence back thanks to Rwl celica and Jason & the team are amazing I will re book to return I feel like a new women thanks again best 5 days of my life . 13th May 2024

May 13, 2024
Unprompted review
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Reply from RWL

We are incredibly grateful that we have helped you get your confidence back at the RWL retreat and so pleased you had such an amazing time with us!

Rated 5 out of 5 stars

THE RESET - RWL RETREAT!!!!🌟🌟🌟🌟🌟

Get ready for a fun ride—grab your cuppa and settle in! My RWL RETREAT story is about to unfold 😊

I recently had the most incredible experience at the RWL fitness retreat in Portugal, and I can't stop raving about it! This was my second visit to the retreat, and I stayed for two consecutive retreats. From the moment I arrived, I was greeted by the same amazing team who made me feel so welcome.

💕 The villa💕 we stayed in was absolutely lovely, offering a perfect blend of comfort and tranquility.
When I initially booked the first retreat in November 2023, my primary concern, as I was traveling alone, was safety. I am pleased to confirm that I found it to be a safe and secure environment. Activities were done as a group, ensuring that no one was ever alone unless they chose to be. The second time I attended the retreat alone, I was delighted to meet new people and make new friendships in a secure space. From the moment I arrived in Faro until I reached the villa, I felt well cared for and safe, thanks to the incredible 🌟Judith 🌟who organized our stress-free transfer. It's essential to pre-book the transfer in advance for this experience.
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What truly stood out was the diverse range of fitness classes available. Each day was packed with exciting options, from walks, yoga, and combat to HIIT and dance workouts. There was something for everyone, and the trainers brought such positive energy to every session.

🍲 🍊 🥟 ☕ Speaking of energy, the food was a highlight—healthy, delicious, and beautifully presented. It truly felt like a 5-star dining experience every meal. Personally, I don't have any specific dietary needs, but they are accommodating all dietary requirements. Special recognition is extended to Master Chef Rosie🌟 and Lennie 🌟 for preparing fresh-cooked meals daily.

🚶What made this retreat so special was the sense of community fostered by the supportive team and the great group of girls I met. Everyone was encouraging and uplifting, which created a fantastic atmosphere to challenge ourselves and grow together. Quickly, this space became a safe place for us to freely express ourselves.

🚶Another aspect I thoroughly enjoyed was our daily walks, which varied in duration from 1 to 3 hours depending on the trail of the day. Each day, we explored new places, and it felt like receiving a guided tour simultaneously. We had the opportunity to visit the top landmarks of Lagos.

🌟Cecilia🌟 is an incredibly supportive, energetic, and inspirational woman! Her passion for fitness and wellness is contagious, and she brings so much positivity to the retreat. As a trainer, she goes above and beyond to ensure everyone feels motivated and empowered in their fitness journey. I truly enjoyed my experience under her guidance and would highly recommend her retreat to anyone looking for a transformative and uplifting fitness experience. Thank you, Cecilia, for your dedication and enthusiasm!

🌟Jason🌟 is the kind of person everyone needs in their life!! Jason is an exceptional fitness trainer at the retreat! From combat and dance classes to mindfulness sessions and journaling, he offers a diverse and enriching experience. His positive energy and motivational approach made every session engaging and inspiring. Thanks to Jason, I left the retreat feeling stronger and more centered. I highly recommend his classes to anyone seeking a transformative wellness journey!

I had the pleasure of briefly meeting 🌟Lottie🌟, one of the guest fitness trainers at the weekend retreat! Attending her strength class was fantastic—she was incredibly positive and supportive. I wish I could have stayed longer to experience more of her expertise, but unfortunately, I had to leave on Monday while Lottie continued training the next group. I heard she also delivered excellent mindfulness sessions for the following group. I would love to see her again at future retreats!

A special acknowledgment to 🌟Izabella🌟, our wonderful yoga and breathwork trainer, whose transformative sessions brought a sense of calm and rejuvenation to the retreat. Additionally, 🌟Sarah Donkor's🌟 energetic dance classes were an absolute blast, making learning new Afro moves and tackling the TikTok Shwala Bami dance challenge so much fun. Truly grateful for Izzy's calming expertise and Sarah's lively instruction – can't wait to experience their guidance again!

If you're looking for a fitness retreat that combines top-notch workouts, gourmet meals, and a positive attitude, this is it!!!!!🌟🌟🌟🌟🌟

I left feeling rejuvenated, inspired, and already planning my third return trip. Thank you to the entire team for an unforgettable experience!

🌟 And remember, when you go, take loads of pics & videos 📷📹 to share so we can all live vicariously through your adventures! 🌟 Lots of love! Maddy xxxx

May 1, 2024
Unprompted review
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Reply from RWL

Wow wow wow - thank you so much for your review Maddy! We absolutely loved having you at the retreat again this year! We are so pleased you enjoyed every aspect of the retreat and can;t wait to have you back!

Rated 1 out of 5 stars

Disappointed

I joined for the months membership for a pound offer. I wasn’t asked to confirm, or shown a final basket to check and immediately charged the full amount. I hadn’t put my card details in I previously had a membership. Customer service contacted to resolve this and I was refunded. But the damage was done and I didn’t sign in or use it. I think it’s rather expensive for a full membership and comparing it to the old site I was once a member of, a little sales pitchy! Feels like lots of tactics and tricks to get you sign up and stay signed up. Disappointing as I used to love RWL.

April 26, 2024
Unprompted review
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Reply from RWL

Hi Jessica! I am so sorry for any issues you had with upgrading your account to our £1 offer - we can see there had been no coupon codes applied when upgrading your account which is why you are charged the full amount.

I can see our Support Team had responded to your request for a refund within 24 hours of contacting us and had processed this refund immediately.

If you would like to discuss your experience with us further please contact myself at lauren@rwl.fitness with any feedback you have.

Rated 5 out of 5 stars

RWL - something for everyone

RWL is amazing! There are workouts for everyone - different styles, different durations, different trainers and all ability levels. Not to mention the daily lives that really enhance the motivation. All of the trainers are so supportive and enthusiastic, even when not live they are pushing you!

There are different diet styles and a section on fat loss if that's your goal. All diet styles are sustainable and if you simply want some delicious recipes to try, there is no pressure to follow any diet at all. All recipes are calorie and macro tracked so you can monitor that if you choose. There are air fryer recipes, 1 pot recipes, slow cooker recipes, meal prep, quick and easy, you name it, they have it!

There is a mindset section that will focus on wellbeing outside of diet and exercise - stress, sleep, female cycles etc.

But best of all is the community - you can communicate with like minded individuals who will be there to celebrate your wins, support you and lift you up if you need. The trainers are all active in the community too to encourage and answer any questions.

May 16, 2024
Unprompted review
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Reply from RWL

Thank you for your feedback Clare! We love having you part of the RWL Community and we hope to continue offering you a range of workouts & recipes to support your journey!

Rated 5 out of 5 stars

I absolutely love the RWL

I absolutely love the RWL - it provides a big variety of workouts suitable for beginners as well as advanced fitties, it has a fantastic mindset and wellbeing section and amazi g recipes. I have been using it fir 3 years and completed many workout programmes and earning a new kettlebell once the programme is completed definitely helps with motivation. I highly recommend this app as i love it

May 16, 2024
Unprompted review
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Reply from RWL

Thank you for sticking by us for 3 years Kate! That is amazing - we hope we can continue to help you on your journey for many years to come!

Rated 5 out of 5 stars

💯 BOOK ON!! ⭐️

Don’t think about it, just book the retreat!!! The best long weekend full of AMAZING food, coaches, fitness and wellness! A trip to remember full of memories to cherish and a tan to show for it, too!
Found out that I do like chickpeas, I can lift weights and I love a step class! Feeling grateful, refreshed and ready for life, thanks to Jason, Cecilia and the team!

May 10, 2024
Unprompted review
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Reply from RWL

We love this Sam! So pleased you found your love for chickpeas, weights and step classes!!! We hope we can meet you again in the future - thank you for your review!

Rated 5 out of 5 stars

Kept me fit & healthy in body and mind 🩷

I've been using the RWL app for 3 and a half years since joining in lockdown and becoming pregnant for the first time. It is so much more than I ever imagined. Not only does it provide you with safe workouts for each Trimester but it provides you with an Antinatal course, 1000s of delicious recipes, and a community of Mums like no other. After I was finished with the prenatal & postnatal section there was so much choice on there! Hundreds of workouts, endless programs to work through, and mindset courses to help with your mental health! Now I'm on to my second pregnancy I'm loving going back and doing all the workouts I didn't get to do first time round (because there are so many!).
RWL has kept me fit and healthy in both kind and body throughout my pregnancies and beyond. Cannot recommend this enough! The online community that you join is in a word... incredible! Everyone is rooting for you and are cheering you on! Could not recommend this App enough! Xxx

May 13, 2024
Unprompted review
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Reply from RWL

Thats amazing Nicola! We love being able to help you through all stages of your life - we will always root for you!!! Thank you for being a part of our Community!

Rated 5 out of 5 stars

The community is amazing

The community is amazing! You get unlimited support from all the trainers, ambassadors and members. There really is nothing like it. There is a variety of workout styles and programmes to follow, so it suits everyone’s needs. You also get a choice of how long you would like to workout, so it’s very easy to fit in no matter your lifestyle. The recipe bank is full of delicious recipes that have quickly become favourites in my household!! The mindset section is second to none! I challenge anyone to do the sleep stories and actually find out the ending. 4 and a bit years I have been a member and I have no intention of cancelling. This platform really is second to none!

May 13, 2024
Unprompted review
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Reply from RWL

Thank you so much for you review Jodie! We have loved having you a part of the Community over the last 4 years! Keep smashing it - we love seeing your smiley post workout selfies in the Community!

Rated 5 out of 5 stars

Booked the RWL retreat not really…

Booked the RWL retreat not really knowing what to expect, however, wasn’t disappointed at all. Fab team, fab location, fab walks and activities, fab food and finally fab group of empowering, strong beautiful women 💕 more memories made 💕

May 6, 2024
Unprompted review
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Reply from RWL

We are so pleased you enjoyed your time at the retreat! Thank you for being a part of the experience and we hope to see you again!

Rated 5 out of 5 stars

Fantastic app!

Fantastic app!
The variety in workouts is brilliant and they are constantly updated so you never have to do the same one. The recipes are easy to follow and the meals are really tasty. There is so much support from the trainers and members, and the best bit, it’s all from the comfort of your home and you don’t have to visit a gym.

May 8, 2024
Unprompted review
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Reply from RWL

Thank you so much for your feedback! We can't wait to continue providing you with more workouts, recipes & support!

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