Resume.io Reviews 

56,074
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,976 reviews, reviewers had a great experience with this company. Customers frequently praise the platform for being extremely easy to use, helping them create, edit, and tailor professional resumes with multiple options in minutes. Consumers highlight that the site provides wonderful templates and valuable guidance, making a typically frustrating and very time-consuming task much simpler and smoother. Some reviewers were not happy with unexpected recurring charges and automatic subscription renewals that occurred shortly after trial periods ended. People also noted frustrating difficulties with canceling memberships, mentioning that fees continued unexpectedly and complaining about unfair hidden monthly subscription traps.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently describing the platform as simple to... See more

Payment

Consumers express deep frustration and disappointment regarding unexpected payments and subscription charges.... See more

Website

Users describe ambiguous interactions with the website, highlighting both positive and negative experiences.... See more

Subscription

Clients share negative opinions on subscription, frequently describing unexpected costs and recurring billing... See more

Service

Reviewers express mixed feelings about the service, highlighting both strong utility and significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I found it easy to use. The only feature I did not like was optional which was having the Ai reformat what I had already wrote. I understand that its to increase probability due to verbiage recognitio... See more

Company replied

Rated 4 out of 5 stars

great features and a modern layout, definitely recommend for a much easier way to make resumes. im docking a star because I DONT WANT YOUR AI TO WRITE MY RESUME its unprofessional and makes you look l... See more

Company replied

Rated 4 out of 5 stars

To be fair it seem like a great tool and easy to use for curriculum process. But i should be able to end the trial and continue with the benefits. I mean it was not free y paid like 3 dollares for 7 d... See more

Company replied

Rated 4 out of 5 stars

Resume.io CV builder tool has a lot of features and editing options that could rework and Resume into a better version for ATS systems.

Company replied


Company details

  1. Resume Service
  2. Career Coach

Information provided by various external sources

Free online resume builder, allows you to create a perfect resume in minutes. See how easy it is to create an amazing resume and apply for jobs today!


Contact info

4.2

Great

TrustScore 4 out of 5

56K reviews

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4.2

All reviews

(56,074)

1,861 reviews in the last 12 months

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Rated 3 out of 5 stars

Good format

easy layout

August 17, 2026
Unprompted review
Resume.io logo

Reply from Resume.io

Hi Maria,

Thank you for sharing your feedback. We’re very sorry to hear about this experience and sincerely apologize for the frustration caused by the unexpected charges and lack of response.

We’d like the opportunity to review what happened and address your concerns directly. Please email us at support@resume.io with the email address associated with your account and any relevant billing details. Our team will investigate the charges and get back to you as soon as possible.

Regards,
Team Helpdesk

Rated 5 out of 5 stars
Resume.io logo

Reply from Resume.io

Hi,

Thank you for your feedback! We’re glad to hear that you see Resume.io as a helpful place for job seekers.

We truly appreciate your support and wish you every success in your job search.

Regards,
Team Helpdesk

Rated 1 out of 5 stars

Beware of misleading recurring subscription charges!s advertised as a low-cost trial…

What is advertised as a low-cost trial quickly turns into an obscure recurring subscription of €21.95 every 4 weeks.

Even if you never log in or use the service again, they will continue charging your account without clear notifications. When contacting customer support, they refuse all refunds for unused months citing rigid internal policies.

Transparent business practices are clearly lacking. If you use this platform, make sure to cancel your payment approval immediately, or avoid them altogether.

July 1, 2026
Unprompted review
Resume.io logo

Reply from Resume.io

Hi Hamit,

Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand your concerns regarding the recurring charges and refund process.

We’d like the opportunity to review your account and address your concerns directly. Please email us at support@resume.io with the email address associated with your account and any relevant billing details. Our team will review the matter and assist you further.

Regards,
Team Helpdesk

Rated 5 out of 5 stars

amazing

amazing ! revamped my resume after a brief application slump

August 18, 2026
Resume.io logo

Reply from Resume.io

Hi,

Thank you for your wonderful feedback! We’re delighted to hear that the platform helped you revamp your resume and get back on track after a brief application slump.

We truly appreciate your support and wish you every success in your job search!

Regards,
Team Helpdesk

Rated 1 out of 5 stars

Charged after getting confirmation for cancellation

I cancelled my subscription days before being billed, even got a confirmation email confirming that I will not be charged again, and still got charged days after they confirmed that I'd not receive a charge. Their phone number doesn't even seem to work, and now I'll have to wait until they email back.

August 17, 2026
Unprompted review
Resume.io logo

Reply from Resume.io

Hi César,

Thank you for sharing your feedback. We’re very sorry to hear about this experience, especially after receiving confirmation that your subscription had been cancelled.

We understand how frustrating it must be to see a charge after being assured that you would not be billed again. We’d like the opportunity to review what happened and assist you with the billing concern. Please email us at support@resume.io with the email address associated with your account and your cancellation confirmation, if available.

Our team will look into this and get back to you as soon as possible.

Regards,
Team Helpdesk

Rated 5 out of 5 stars
Resume.io logo

Reply from Resume.io

Hi April,

Thank you for your wonderful feedback! We’re delighted to hear that you found the platform easy to use and helpful.

We truly appreciate your support and wish you every success in your job search.

Regards,
Team Helpdesk

Rated 4 out of 5 stars

Good Software

i needed help and just started using resume.io and it was easy to use. thanks

August 17, 2026
Resume.io logo

Reply from Resume.io

Hi Tbala,

Thank you for your wonderful feedback! We’re delighted to hear that Resume.io was easy to use and helped you get started when you needed it.

We truly appreciate your support and wish you every success in your job search.

Regards,
Team Helpdesk

Rated 4 out of 5 stars

the section seperation

August 18, 2026
Resume.io logo

Reply from Resume.io

Hi Moran,

Thank you for your feedback! We’re glad to hear that you found the section separation helpful for organizing your resume clearly and effectively.

We truly appreciate your support and wish you every success in your job search.

Regards,
Team Helpdesk

Rated 5 out of 5 stars

Just what I needed. Easy to use. Great customer service.

I used it for two resumes. That was all I needed. I was trying to finish them quickly and didn't read the fine print (shame on me!). I paid $2.95 for the week. I didn't expect to have a full charge for the month after one week, but I realized my my mistake when I saw my bank statement. I emailed them and they were kind enough to refund my money without hesitation. The service itself was great. Very nice looking resume templates and easy to use. I would 100% recommend.

August 7, 2026
Unprompted review
Resume.io logo

Reply from Resume.io

Hi Jen,

Thank you for sharing such thoughtful feedback! We’re delighted to hear that you enjoyed the resume templates and found the platform easy to use. We’re also glad our team was able to assist you with your billing concern and provide a refund.

We truly appreciate your kind words and recommendation. Wishing you every success in your job search!

Regards,
Team Helpdesk

Rated 5 out of 5 stars

Awesome platform

Awesome platform! Best regards!!! :)

August 17, 2026
Resume.io logo

Reply from Resume.io

Hi Nikolay,

Thank you for your wonderful feedback! We’re thrilled to hear that you think our platform is awesome and that you had a positive experience.

We truly appreciate your kind words and support!

Regards,
Team Helpdesk

Rated 5 out of 5 stars

Resume builder

Easy to understand and helpful.

August 17, 2026
Resume.io logo

Reply from Resume.io

Hi Nesha,

Thank you for your kind feedback! We’re pleased to hear that you found the platform easy to understand and helpful.

We truly appreciate you taking the time to share your experience with us.

Regards,
Team Helpdesk

Rated 4 out of 5 stars

great tool , worth the money!

It is a great tool to create and update customize resumes however when you create a new copy from other file, often there are mistakes and it takes time to go through it and correct it manually.

August 17, 2026
Resume.io logo

Reply from Resume.io

Hi,

Thank you for your thoughtful feedback! We’re glad to hear that you find the platform a great tool for creating and updating customized resumes.

We also appreciate your feedback about errors when creating a new copy, and we’ll keep this in mind as we continue working to improve the experience.

Regards,
Team Helpdesk

Rated 5 out of 5 stars

easy to use

easy to use.
efficient.

August 16, 2026
Resume.io logo

Reply from Resume.io

Hi Victor,

Thank you for your feedback! We’re glad to hear that you found the platform easy to use and efficient.

We truly appreciate you taking the time to share your experience with us.

Regards,
Team Helpdesk

Rated 4 out of 5 stars

Satisfaction found through application

I found it easy to use. The only feature I did not like was optional which was having the Ai reformat what I had already wrote. I understand that its to increase probability due to verbiage recognition but I belive it takes away from human expression.

August 10, 2026
Resume.io logo

Reply from Resume.io

Hi David,

Thank you for sharing such thoughtful feedback! We’re glad to hear that you found the platform easy to use. We also appreciate your perspective on the AI reformatting feature and understand your preference for preserving a more personal, human expression.

Your feedback is valuable and will help us continue improving the experience.

Regards,
Team Helpdesk

Rated 5 out of 5 stars

Quick and Painless

It was quick and fast the ai assistant really helped move my works it a great way thank you

August 16, 2026
Resume.io logo

Reply from Resume.io

Hi Christopher,

Thank you for your wonderful feedback! We’re glad to hear that the process was quick and that our AI assistant helped move your work forward efficiently.

We truly appreciate your kind words and are happy to have supported you.

Regards,
Team Helpdesk

Rated 5 out of 5 stars

Easy to use

so easy to navigate. provides AI support

August 16, 2026
Resume.io logo

Reply from Resume.io

Hi Czarina,

Thank you for your feedback! We’re glad to hear that you found the platform easy to navigate and helpful with its AI support.

We appreciate you taking the time to share your experience and are happy to know you found the features useful.

Regards,
Team Helpdesk

Rated 1 out of 5 stars

i am sorry to write this worst review…

i am sorry to write this worst review for this website . First of all i tried to cancel my subscription from thier wesbite and i could not do it. I tried again and it got me cancelled. After a month again they billed me for Aed 110 - 114.09 depending on exchange rate . I sent a email to them since March 2026 they keep on charging me and when I try to use thier app it shows that I am not a paid user. What the hell I am forcibly paying thr money and still I am not a member . I mailed them time and again no response. Dont not go for this webstie , as it its just worst and more than worse there is no response and support from this website.

August 16, 2026
Unprompted review
Resume.io logo

Reply from Resume.io

Hi Samir,

We’re sorry to hear about the frustration you’ve experienced with the subscription and billing, especially with charges continuing while you were unable to access the paid service. We understand how concerning it must be to have contacted support repeatedly without receiving the assistance you expected.

Please email our support team at support@resume.io with your account details so we can review the billing and subscription status and assist you further.

Regards,
Team Helpdesk

Rated 4 out of 5 stars
Resume.io logo

Reply from Resume.io

Hi Heidi,

Thank you for sharing your feedback! We’re glad to hear that you found the platform easy enough to use. We also understand the confusion around pricing and appreciate you bringing this to our attention.

Your feedback is valuable as we work to make the experience clearer for everyone.

Regards,
Team Helpdesk

Rated 1 out of 5 stars

Kept Charging After Cancellation and No Response

I cancelled my subscription to resume.io on October 3rd, 20205. I received a confirmation email that it was cancelled and no longer had access to the service. Fast forward to June 29th, 2026 and I realized I was still being charged for the service even though I did not have access to it. I requested a refund and received no response. I would not recommend this service at all.

June 29, 2026
Unprompted review
Resume.io logo

Reply from Resume.io

Hi Mark,

We’re sorry to hear about the frustration caused by the billing and cancellation issue. We understand how concerning it must have been to notice charges after receiving a cancellation confirmation.

Please email our support team at support@resume.io with your account details so we can review the matter and assist you further.

Regards,
Team Helpdesk

Rated 5 out of 5 stars

Simple

Keeping things easy!

August 15, 2026
Resume.io logo

Reply from Resume.io

Hi Gabriel,

Thank you for your feedback! We’re happy to hear that we’re keeping things easy and straightforward for you.

We truly appreciate you taking the time to share your experience with us.

Regards,
Team Helpdesk

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