I found it easy to use. The only feature I did not like was optional which was having the Ai reformat what I had already wrote. I understand that its to increase probability due to verbiage recognitio... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
great features and a modern layout, definitely recommend for a much easier way to make resumes. im docking a star because I DONT WANT YOUR AI TO WRITE MY RESUME its unprofessional and makes you look l... See more
Company replied
To be fair it seem like a great tool and easy to use for curriculum process. But i should be able to end the trial and continue with the benefits. I mean it was not free y paid like 3 dollares for 7 d... See more
Company replied
Resume.io CV builder tool has a lot of features and editing options that could rework and Resume into a better version for ATS systems.
Company replied
Company details
Information provided by various external sources
Free online resume builder, allows you to create a perfect resume in minutes. See how easy it is to create an amazing resume and apply for jobs today!
Contact info
van Coothplein 39a, 4811 ND, Breda, Netherlands
- support@resume.io
- resume.io
4.2
Great
56K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Resume.io
Hi Bilkram,
Thank you for your kind feedback! We’re glad to hear that you found our website helpful for creating your resume.
We truly appreciate you taking the time to share your positive experience with us.
Regards,
Team Helpdesk
Reply from Resume.io
Hi Rizky,
Thank you for your feedback! We’re glad to hear that you’re enjoying the app and finding it useful.
We also appreciate your suggestion regarding the skills section and will keep your feedback in mind as we continue improving the experience.
Regards,
Team Helpdesk
Absolutely misleading and incredibly…
Absolutely misleading and incredibly frustrating! You advertise a “free” resume template and let users spend significant time creating and editing their resume, only to demand payment when they finally try to download it. If the download requires payment, say that clearly from the beginning instead of wasting people’s time with misleading “free” claims. This feels deceptive, dishonest, and extremely disrespectful to users’ time. Resume.io seriously needs to be more transparent about its pricing.
August 15, 2026
Unprompted review
Reply from Resume.io
Hi Asif,
We’re sorry to hear about your frustration and understand your concerns regarding the download process. We’d like to clarify that Resume.io offers both free and paid templates, giving users the option to choose based on their needs.
We appreciate your feedback regarding pricing clarity and will keep it in mind as we continue working to make the experience more transparent.
Regards,
Team Helpdesk
ITS AN AMAZING TOOL EASY TO USE
Loved it easy to navigate , professional and helpful great site
August 14, 2026
Reply from Resume.io
Hi Maria,
Thank you for your wonderful feedback! We’re delighted to hear that you found the site easy to navigate, professional, and helpful.
We truly appreciate your kind words and are glad you had such a positive experience.
Regards,
Team Helpdesk
Unlike other websites
Unlike other websites
This website allows for downloading all the hard work you did to lift yourself up and write your future with all the accessible tools.
August 14, 2026
Reply from Resume.io
Hi Ja'Vion,
Thank you for sharing such thoughtful feedback! We’re delighted to know that you found the website and its accessible tools helpful in supporting your career journey.
We truly appreciate your kind words and are glad to be part of your next steps.
Regards,
Team Helpdesk
Really easy to use
August 14, 2026
Reply from Resume.io
Hi Joel,
Thank you for your feedback! We’re glad to hear that you found our service really easy to use.
We appreciate you taking the time to share your experience with us.
Regards,
Team Helpdesk
Deceptive Billing & Trial Traps: Driven by Dark Patterns, Not Product Value
Instead of building a loyal customer base through genuine product quality and value, this company appears to rely on dark patterns and misleading UX choices to generate recurring revenue.
When signing up for their $2.95 introductory trial on the web, the interface is designed to make the trial price front-and-center while intentionally obscuring the fine print. The fact that your credit card details are retained and automatically charged a recurring subscription fee - one that is 10 times higher ($29.95) than the trial price, is hidden behind heavy walls of text, pop-up disclaimers, and subtle visual design that is easy to miss during checkout.
Here is my exact experience: I signed up solely to complete a quick task of creating my own resume, which I finished within two days. The platform automatically charged me $29.95 at 5:00 AM when the trial period rolled over. I realized it immediately and requested a cancellation within 2 hours of the charge.
Despite zero platform activity, zero downloads, and zero cloud or server resource usage in the new billing period, customer support repeatedly refused to offer a goodwill refund, hiding behind rigid policy scripts. When I asked to escalate the issue to a billing manager, the request was completely ignored, and I was instead offered useless "paused access" options for a service I no longer needed.
Looking at the sheer volume of identical complaints online confirms this is not an accidental customer service failure. it is a calculated revenue model. A reputable company retains customers by delivering superior service. deceptive companies rely on sneaky recurring charges and non-refundable trial traps.
Advice to future users: Be extremely cautious, cancel your subscription immediately after purchase, or use a virtual burnable credit card if you plan to use this platform.
August 13, 2026
Unprompted review
Reply from Resume.io
Hi,
We’re sorry to hear about your experience and understand your frustration regarding the trial and subsequent subscription charge. The trial and recurring subscription terms are presented during the sign-up process, and a confirmation email is sent after purchase with the relevant subscription details.
We appreciate you taking the time to share such detailed feedback, and we’ll ensure your concerns are noted as we continue working to improve the customer experience.
Regards,
Team Helpdesk
Very disappointed with Resume.io
Very disappointed with Resume.io
I signed up expecting a straightforward resume service, but I was shocked to find subscription charges that I did not knowingly authorize or expect.
Charging customers for recurring subscriptions without making the renewal terms and charges sufficiently clear is extremely frustrating. I feel this was handled unfairly, and it has seriously damaged my trust in the service.
August 13, 2026
Unprompted review
Reply from Resume.io
Hi Prasad,
We’re sorry to hear about your disappointment and understand how frustrating unexpected subscription charges can feel. The subscription and renewal terms are presented during the sign-up process, and a confirmation email is also sent after purchase with the relevant details.
We appreciate you sharing your concerns and hope this provides some clarity regarding the subscription process.
Regards,
Team Helpdesk
First, excellent service...
I’ve been using the service for several years – on the one hand, it’s excellent.
But when I needed to download a resume urgently, I ran into a problem with payment and downloading the resume. I tried several cards and different payment methods, and my friends tried to pay as well – to no result.
Support takes several days to respond and tells you to try registering a new account and paying through it. That’s the level of the support and assistance they offer.
It’s a perfect example of how a beloved brand can turn into nothing.
Update as of August 20: I was able to make the payment via PayPal
August 14, 2026
Unprompted review
Reply from Resume.io
Hi Vadim,
Thank you for sharing your honest feedback, especially as a long-time user of our service. We’re sorry to hear about the payment and download issues you experienced, particularly when you needed your resume urgently, and we understand how frustrating the delayed support response must have been.
We appreciate you highlighting this experience, and your feedback will help us identify areas where we can improve our support and service.
Regards,
Team Helpdesk
Easy to work with this app
August 14, 2026
Reply from Resume.io
Hi Mihai,
Thank you for your feedback! We’re happy to hear that you found the app easy to work with and convenient to use.
We truly appreciate you taking the time to share your experience with us.
Regards,
Team Helpdesk
Only after completing a CV, do they make it clear it's a paid service!!
They do not make it clear, upfront, that any effort put into uploaded, designing, writing and curating any new CV, would require payment. There is no 'freemium' service, or anything of that nature like many others. There is no trail. It's a bit deceiving.
I have the 7 days, because I have spent so much time now. But I won't be used this again now.
August 14, 2026
Unprompted review
Reply from Resume.io
Hi CraigJohn,
Thank you for sharing your feedback. We’re sorry to hear that you felt the pricing and trial terms were not clear during your experience, and we understand your frustration.
We appreciate you taking the time to share your concerns, as feedback like yours helps us identify areas where we can improve clarity for our customers.
Regards,
Team Helpdesk
nice website
August 13, 2026
Reply from Resume.io
Hi Lumi,
Thank you for your kind feedback! We’re glad to hear that you liked our website and found it a positive experience.
We truly appreciate you taking the time to share your feedback with us.
Regards,
Team Helpdesk
The merchant advertised a free or…
The merchant advertised a free or low-cost trial to build a document, hid the recurring subscription terms, and charged my card $29 without providing a clear notice or a renewal warning.
I entered my credit card information thinking I was downloading a $2 pdf, then I was charged $29.95 for a subscription a few days later.
August 13, 2026
Unprompted review
Reply from Resume.io
Hi Catherine,
We’re sorry to hear about the confusion regarding the charge. The weekly trial transitions to a monthly subscription after the trial period, and the subscription terms are presented at the time of purchase. A confirmation email is also sent after the purchase with the relevant subscription information.
We appreciate you sharing your feedback and hope this helps clarify the billing process.
Regards,
Team Helpdesk
very help full
June 13, 2026
Reply from Resume.io
Hi Fallon,
Thank you for your kind feedback! We’re pleased to know that you found our service very helpful.
We truly appreciate you taking the time to share your experience with us.
Regards,
Team Helpdesk
They charged my account $36.90 over a…
They charged my account $36.90 over a week to change the layout of my almost finished CV. If it was made clear there was an extra charge so soon I would never have gone near Resume IO because myperfectresume is just as effective for free. I requested a refund which was declined so to shape my already near completed resume onto an AI layout cost $36.90, SMH.
August 12, 2026
Unprompted review
Reply from Resume.io
Hi Shane,
We’re sorry to hear about your frustration regarding the charge and the experience you had with the resume layout. We understand how disappointing it can be when an unexpected cost comes as a surprise.
Our support team has emailed you with more information regarding your case, and we hope this helps address your concerns.
Regards,
Team Helpdesk
Reply from Resume.io
Hi Gitansh,
Thank you for your feedback! We’re glad to hear that you found our service easy to operate and straightforward to use.
We truly appreciate you taking the time to share your experience with us.
Regards,
Team Helpdesk
This company will steal money from your bank account.
Again this crooked company have debited my account again. This as been going on since January. Despite my bank getting the money back each time.
This company commit theft as they take money from people who are not even subscribed. Even if you cancel before the free subscription ends.
Don’t give this company your bank details
August 13, 2026
Unprompted review
Reply from Resume.io
Hi,
We’re sorry to hear about your experience and understand how frustrating repeated charges can be. We take concerns about unexpected billing seriously and appreciate you bringing this to our attention.
We’d be happy to review the situation and help address any billing concerns through our support team. Please email us at support@resume.io.
Regards,
Team Helpdesk
Reply from Resume.io
Hi Jean,
Thank you for your wonderful feedback! We’re delighted to know that the feedback you received made your experience exceptional.
We truly appreciate you taking the time to share your kind words with us.
Regards,
Team Helpdesk
It's indeed a very good experienced
It's indeed a very good experienced. Good resource...
August 12, 2026
Reply from Resume.io
Hi Marco,
Thank you for your wonderful feedback! We’re delighted to hear that you had a good experience and found the platform to be a valuable resource.
We truly appreciate your support and wish you every success in your job search.
Regards,
Team Helpdesk
Very fast and trustworthy
August 12, 2026
Reply from Resume.io
Hi Sampa,
Thank you for your wonderful feedback! We’re delighted to hear that you found the platform fast and trustworthy.
We truly appreciate your support and wish you every success in your job search.
Regards,
Team Helpdesk
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.