Resume.io Reviews 

56,074
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,976 reviews, reviewers had a great experience with this company. Customers frequently praise the platform for being extremely easy to use, helping them create, edit, and tailor professional resumes with multiple options in minutes. Consumers highlight that the site provides wonderful templates and valuable guidance, making a typically frustrating and very time-consuming task much simpler and smoother. Some reviewers were not happy with unexpected recurring charges and automatic subscription renewals that occurred shortly after trial periods ended. People also noted frustrating difficulties with canceling memberships, mentioning that fees continued unexpectedly and complaining about unfair hidden monthly subscription traps.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently describing the platform as simple to... See more

Payment

Consumers express deep frustration and disappointment regarding unexpected payments and subscription charges.... See more

Website

Users describe ambiguous interactions with the website, highlighting both positive and negative experiences.... See more

Subscription

Clients share negative opinions on subscription, frequently describing unexpected costs and recurring billing... See more

Service

Reviewers express mixed feelings about the service, highlighting both strong utility and significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I found it easy to use. The only feature I did not like was optional which was having the Ai reformat what I had already wrote. I understand that its to increase probability due to verbiage recognitio... See more

Company replied

Rated 4 out of 5 stars

great features and a modern layout, definitely recommend for a much easier way to make resumes. im docking a star because I DONT WANT YOUR AI TO WRITE MY RESUME its unprofessional and makes you look l... See more

Company replied

Rated 4 out of 5 stars

To be fair it seem like a great tool and easy to use for curriculum process. But i should be able to end the trial and continue with the benefits. I mean it was not free y paid like 3 dollares for 7 d... See more

Company replied

Rated 4 out of 5 stars

Resume.io CV builder tool has a lot of features and editing options that could rework and Resume into a better version for ATS systems.

Company replied


Company details

  1. Resume Service
  2. Career Coach

Information provided by various external sources

Free online resume builder, allows you to create a perfect resume in minutes. See how easy it is to create an amazing resume and apply for jobs today!


Contact info

4.2

Great

TrustScore 4 out of 5

56K reviews

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4.2

All reviews

(56,074)

1,861 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

User friendly

User friendly, efficient and effective

August 12, 2026
Resume.io logo

Reply from Resume.io

Hi Linley,

Thank you for your wonderful feedback! We’re delighted to hear that you found the platform user-friendly, efficient, and effective.

We truly appreciate your support and wish you every success in your job search.

Regards,
Team Helpdesk

Rated 4 out of 5 stars

Vibrant Templates

numerous of relebent and latest Templates are available.

August 12, 2026
Resume.io logo

Reply from Resume.io

Hi Reegan,

Thank you for your wonderful feedback! We’re delighted to hear that you found the wide selection of relevant and up-to-date templates useful.

We truly appreciate your support and wish you every success in your job search.

Regards,
Team Helpdesk

Rated 1 out of 5 stars

This is a subscription trap

This is a subscription trap! Please be warned Resume.IO set up what is called a "subscription trap". Be very careful when dealing with this organisation as they create a monthly subscription charge. If you are looking for work the last thing you need is a company raiding your bank account each month.

May 9, 2026
Unprompted review
Resume.io logo

Reply from Resume.io

Hi Nick,

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concerns regarding the subscription.

We’d like the opportunity to review your account and address your concerns directly. Please contact us at support@resume.io with the email address associated with your account and any relevant billing details.

Our team will investigate the matter and get back to you as soon as possible.

Regards,
Team Helpdesk

Rated 5 out of 5 stars

easy to transfer existing documents

easy to transfer existing documents. many choices glad i apin for th

March 11, 2026
Resume.io logo

Reply from Resume.io

Hi Kristie,

Thank you for your wonderful feedback! We’re delighted to hear that you found it easy to transfer your existing documents and appreciated the variety of options available. We’re so glad you chose our platform and had a positive experience.

We truly appreciate your support and wish you every success in your job search.

Regards,
Team Helpdesk

Rated 5 out of 5 stars

It was such an experience!

It was such an experience!

I NEVER once in my life building a resume (I graduated from a Ministry of Finance school). this is my first time ever doing it and it was easy! thank you

August 12, 2026
Resume.io logo

Reply from Resume.io

Hi Dea,

Thank you for your wonderful feedback! We’re delighted to hear that creating your first resume was such a positive experience and that you found the process easy to follow. It’s wonderful to know that the platform helped make something new feel much less overwhelming.

We truly appreciate your support and wish you every success in your career journey and job search.

Regards,
Team Helpdesk

Rated 4 out of 5 stars

Pay Upfront

Love how it did it for you and formatted. Wish it had a built in spelt checker

August 11, 2026
Resume.io logo

Reply from Resume.io

Hi Todd,

Thank you for your wonderful feedback! We’re delighted to hear that you loved how the platform helped format your resume automatically and made the process easier. We also appreciate your suggestion about adding a built-in spell checker, and we’ll be sure to share that feedback with our team.

We truly appreciate your support and wish you every success in your job search.

Regards,
Team Helpdesk

Rated 5 out of 5 stars

Super easy to use with the integrated…

Super easy to use with the integrated AI tools and seamless transition between different designs and styles.

August 11, 2026
Resume.io logo

Reply from Resume.io

Hi Ashly,

Thank you for your wonderful feedback! We’re delighted to hear that you found the platform easy to use and enjoyed the integrated AI tools and the seamless transition between different designs and styles.

We truly appreciate your support and wish you every success in your job search.

Regards,
Team Helpdesk

Rated 5 out of 5 stars

soo easy to use

soo easy to use. I love this tool.

July 11, 2026
Resume.io logo

Reply from Resume.io

Hi Magdalena,

Thank you for your wonderful feedback! We’re delighted to hear that you found the platform so easy to use and that you love the tool.

We truly appreciate your support and wish you every success in your job search.

Regards,
Team Helpdesk

Rated 5 out of 5 stars
Resume.io logo

Reply from Resume.io

Hi Erhinor,

Thank you for your wonderful feedback! We’re delighted to hear that you had a smooth experience using the platform and enjoyed our resume templates.

We truly appreciate your support and wish you every success in your job search.

Regards,
Team Helpdesk

Rated 5 out of 5 stars

Easy to understand

Easy to understand, navigate, and create suitable documentation to apply for new jobs. Ultimate outcome of securing an interview is the desired outcome, lets see if this happens.

August 10, 2026
Resume.io logo

Reply from Resume.io

Hi Michael,

Thank you for your wonderful feedback! We’re delighted to hear that you found the platform easy to understand, navigate, and use for creating job application documents. We’re glad it has helped support your job search, and we hope it leads to the interviews and opportunities you’re aiming for.

We truly appreciate your support and wish you every success in your job search.

Regards,
Team Helpdesk

Rated 5 out of 5 stars
Resume.io logo

Reply from Resume.io

Hi Joseph,

Thank you for your wonderful feedback! We’re delighted to hear that you found the feedback and advice excellent.

We truly appreciate your support and wish you every success in your job search.

Regards,
Team Helpdesk

Rated 4 out of 5 stars

To be fair it seem like a great tool…

To be fair it seem like a great tool and easy to use for curriculum process. But i should be able to end the trial and continue with the benefits. I mean it was not free y paid like 3 dollares for 7 days. It doesnt make sense. This is a strategy to make you forget and then it automatically makes you pay. Tool itself is good

August 9, 2026
Resume.io logo

Reply from Resume.io

Hi José,

Thank you for your honest feedback. We’re glad to hear that you found the tool useful and easy to use for the resume-building process.

We understand your concerns about the trial and subscription renewal. The trial terms, pricing, and automatic renewal details are presented during the checkout process before payment is completed. We appreciate your perspective on the experience, and feedback like yours is valuable as we continue improving our services and the overall subscription experience.

We truly appreciate your support and wish you every success in your job search.

Regards,
Team Helpdesk

Rated 4 out of 5 stars

Love the way I was given ideas on how…

Love the way I was given ideas on how to improve the resume. I was confused when I refreshed and did not adjust any item and my score changed.

August 9, 2026
Resume.io logo

Reply from Resume.io

Hi Neika,

Thank you for your wonderful feedback! We’re delighted to hear that the resume improvement suggestions were helpful and gave you useful ideas for strengthening your resume.

We also appreciate you pointing out the score change after refreshing. The score can sometimes update as the analysis is recalculated, but we understand how that could be confusing. We’ll share your feedback with our team as we continue improving the experience.

We truly appreciate your support and wish you every success in your job search.

Regards,
Team Helpdesk

Rated 4 out of 5 stars

great features and a modern layout but invasive ai features you cant get rid of

great features and a modern layout, definitely recommend for a much easier way to make resumes. im docking a star because I DONT WANT YOUR AI TO WRITE MY RESUME its unprofessional and makes you look like lazy. on the cover letter screen this massive USE OUR AI TO WRITE YOUR COVER LETTER button that hides the last paragraph youve written and its incredibly annoying

August 10, 2026
Resume.io logo

Reply from Resume.io

Hi Sophie,

Thank you for your thoughtful feedback and recommendation! We’re delighted to hear that you enjoyed the modern layout and features and found the platform helpful for creating resumes more easily.

We also appreciate your comments about the AI writing feature and the cover letter interface. Feedback like yours is valuable, and we’ll share it with our product team as we continue improving the user experience and giving users more control over how they create their documents.

We truly appreciate your support and wish you every success in your job search.

Regards,
Team Helpdesk

Rated 1 out of 5 stars

Don't spend your time on this!

After spending a whole day creating my resume, I was not able to upgrade to be able to download the resume using various payment methods. Support was useless, even though I explained that I tried different browsers and payment methods, they just advised my to do the same. My other emails were left unanswerred. Tottally unprofessional!!!! Highly DO NOT Recommend!!!!!!!!!!!

August 9, 2026
Unprompted review
Resume.io logo

Reply from Resume.io

Hi Marta,

Thank you for sharing your feedback. We’re very sorry to hear about your experience and sincerely apologize for the frustration you encountered.

We understand how disappointing it must have been to spend so much time creating your resume and then experience difficulties upgrading and downloading it. We’re also sorry to hear that you felt your support experience did not meet your expectations.

Please contact us at support@resume.io with the email address associated with your account and any relevant details about the payment issue. We’d like the opportunity to investigate what happened and work toward a resolution.

Regards,
Team Helpdesk

Rated 1 out of 5 stars

Unclear trial conversion – requesting a prompt refund

I signed up for the Resume.io trial and cancelled my account today. I was surprised to see a charge processed as part of an automatic recurring subscription. I have already reached out to support to request an exception refund for this charge, as I no longer need or use the service. I am writing this review to request that the support team review my ticket and issue a full refund promptly.

August 9, 2026
Unprompted review
Resume.io logo

Reply from Resume.io

Hi Zaid,

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concerns regarding the subscription charge.

We’d like the opportunity to review your support request and assist you further. Unfortunately, we’re unable to locate your account based on the information available in your review. Please contact us at support@resume.io with the email address associated with your account and your support ticket details.

Once we receive that information, our team will review your case and contact you as soon as possible.

Regards,
Team Helpdesk

Rated 1 out of 5 stars

Bad experience with resume.io

Very poor experience with the resume.io website. I first signed up to download a CV made on the site, and I canceled my subscription the same day. More than a month later, I was charged by the site to continue the subscription I had canceled, debiting €20 from my account.
I contacted the website several times, but so far they have turned a deaf ear. I had to change my bank card to make sure I wouldn't be charged again... Furthermore, even though I unsubscribed from their advertising campaign and never agreed to it in the first place, they continue to send me spam emails.

July 2, 2026
Unprompted review
Resume.io logo

Reply from Resume.io

Hi Gat,

Thank you for sharing your feedback. We’re very sorry to hear about your experience and sincerely apologize for the frustration this has caused.

Unfortunately, we’re unable to locate your account based on the information available in your review. We’d like the opportunity to investigate your cancellation and billing concerns and assist you directly.

Please contact us at support@resume.io with the email address associated with your account and any relevant billing details. Once we receive that information, our team will review your case and contact you as soon as possible.

Regards,
Team Helpdesk

Rated 5 out of 5 stars

The site is easy to navigate and very…

The site is easy to navigate and very helpful to this time consuming task! I love the end result! The site navigation is well designed and easy to understand. I highly recommend it!

August 8, 2026
Resume.io logo

Reply from Resume.io

Hi Norma,

Thank you for your wonderful feedback! We’re delighted to hear that you found the site easy to navigate and helpful with what can often be a time-consuming task. It’s especially great to know that you loved the final result and found the navigation well designed and easy to understand.

We truly appreciate your recommendation and your support, and we wish you every success in your job search.

Regards,
Team Helpdesk

Rated 5 out of 5 stars

I can edit and customize easily

I can edit and customize easily. the end product is almost immediate.

August 8, 2026
Resume.io logo

Reply from Resume.io

Hi Mohamed,

Thank you for your wonderful feedback! We’re delighted to hear that you found it easy to edit and customize your resume and that you appreciated how quickly the final product was generated.

We truly appreciate your support and wish you every success in your job search.

Regards,
Team Helpdesk

Rated 5 out of 5 stars

Great tool for resume updates and…

Great tool for resume updates and customizing according to specific job opportunities

August 7, 2026
Resume.io logo

Reply from Resume.io

Hi Jovita,

Thank you for your wonderful feedback! We’re delighted to hear that you found the platform useful for updating your resume and customizing it for specific job opportunities.

We truly appreciate your support and wish you every success in your job search.

Regards,
Team Helpdesk

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