ResumeHelp Reviews 

4,850
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers regularly mention that the online platform is very easy to navigate and helps them build nice looking resumes and cover letters quickly without any stress. People also deeply appreciate the friendly staff and helpful customer service representatives who provide great suggestions on professional wording and templates. However, some customers also noted unexpected subscription charges and experienced ongoing difficulties with formatting documents or trying to cancel accounts properly. A few reviewers additionally mentioned being ignored by support teams or facing technical obstacles when attempting to make simple edits.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how easy the platform is to navigate... See more

Service

Clients share satisfaction with the helpful resume assistance and professional representatives. However,... See more

Customer service

Customers had positive experiences with customer service, expressing appreciation for friendly and helpful... See more

Staff

Consumers find staff to be positive, highlighting that representatives are very friendly, thorough, and... See more

Subscription

Reviewers express widespread dissatisfaction regarding unexpected subscription charges and hidden fees... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything was almost perfect. All previous calls were handled well until I tried to cancel.... I got the position. I got the run around from David who told me he couldn't find any account. So no help... See more

Company replied

Rated 4 out of 5 stars

I need more feed back since I have still yet to get a job but my resume is very professional looking after a few tries I got a great looking resume and cover letter too. So why dont I attract more off... See more

Company replied

Rated 4 out of 5 stars

Helps create a good resume, but bulky and formatting can be difficult. I spent a long time trying to minimize to two pages and had to edit and preview a couple dozen times

Company replied

Rated 4 out of 5 stars

I think you are great, then I was scammed. Not by you guys, but by a group that offered me a job. Only if I used their service to design a better resume to Johnson & Johnson liking. Johnson & Johnson... See more

Company replied


Company details

  1. Resume Service

Written by the company

The easiest way to create a professional resume. Choose your favorite resume style. Insert pre-written examples. Download and print your new resume.


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(4,850)

95 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use

Easy to use, great formats. Proper verbiage. Thank you.

August 24, 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

We’re happy to hear you enjoyed our service. Thank you for the wonderful feedback!

Rated 5 out of 5 stars

Excellent

Excellent! Everything was made very easy!!

August 22, 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Good Day Melissa!

Thank you for your feedback. At ResumeHelp we are committed to providing exceptional customer service, and we are delighted to hear that we were able to meet your expectations.

Best regards,
ResumeHelp

Rated 4 out of 5 stars

I like everything about the resumehelp…

I like everything about the resumehelp but the options related to templates are very limited.

August 21, 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Thank you for your review. We are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Rated 5 out of 5 stars

What made the experience great was the…

What made the experience great was the ease and simplicity of helping take away the stress of building a professional resume for a baby boomer who is not technologically adept!

August 13, 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Hello,

Thank you for your fantastic feedback. We are happy to hear that our platform made creating a professional resume so easy and stress-free for you. Ensuring a seamless experience for users of all tech levels is our priority.

Rated 4 out of 5 stars

it was fine

it was fine, but a little frustrating interface to use. a bit steep price for a month too.

August 6, 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

We are thrilled to receive such a positive review from you! Our team works hard to provide our customers with the best possible experience, and we are delighted to hear that we were able to exceed your expectations.

Your feedback is greatly appreciated, and we will continue to strive for excellence in everything we do. Thank you for your support!

Resume Help.

Rated 5 out of 5 stars

Made it super easy

Made it super easy. Love the suggestions. Gave me a new perspective on resumes.

August 5, 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Hello,

Thank you for your feedback. We are glad you enjoyed your experience and found our resume insights so helpful.

Rated 4 out of 5 stars

I liked the recommations and ease of use

I liked the recommations and ease of use

August 5, 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Thank you for your feedback. We will be sure to share it forward. Reviews like yours are the ones that help us improve our service even more. We are delighted that the overall experience was a positive one!

Rated 5 out of 5 stars

I love Resumehelp so much that I…

I love Resumehelp so much that I suggest it to anyone I know or meet that is in the job market. This site makes it so easy to build a good quality resume in half the time.

August 4, 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Hello,

We are glad you enjoyed your experience with our platform. Thank you for recommending us to job seekers and sharing how our tools helped you quickly build a quality application. We appreciate your supportive feedback.

Rated 5 out of 5 stars

I haven’t updated my resume in so many…

I haven’t updated my resume in so many years and with Resumehelp.com I able to do so.

July 31, 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Hello,

We are happy to hear that updating your CV after a long time was a smooth process. Thank you for your review.

Rated 5 out of 5 stars

This was a great experience

This was a great experience! Helpful suggestions and many format options. I’d recommend it.

July 29, 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Hello,

Thank you for the positive feedback. We're glad you enjoyed our helpful advice and variety of choices.

Rated 5 out of 5 stars

Awesome and super easy…

One of the easiest things I have ever done. Great site with very simple navigation. I highly recommend it if you need a good resume!

June 29, 2025
ResumeHelp logo

Reply from ResumeHelp

We are thrilled to receive such a positive review from you! Our team works hard to provide our customers with the best possible experience, and we are delighted to hear that we were able to exceed your expectations.

Your feedback is greatly appreciated, and we will continue to strive for excellence in everything we do. Thank you for your support, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Resume service is very helpful and of…

Resume service is very helpful and of good quality.I will highly recommend.

June 11, 2025
ResumeHelp logo

Reply from ResumeHelp

Thank you for your valuable feedback; it means the world to us. The happiness of our customers brightens our days and motivates us to do even better.

Rated 5 out of 5 stars

A easy professional resume

A easy professional resume. Landed a great job in a week

June 7, 2025
ResumeHelp logo

Reply from ResumeHelp

"Thank you Michael, for taking the time to leave us such a glowing review!

We are thrilled to hear that you had a great experience with us and that our team was able to meet your expectations.

Your kind words mean a lot to us, and we are grateful for your support. We look forward to serving you again in the future and providing you with the same level of exceptional service.

Thank you again for choosing our business."

Rated 1 out of 5 stars

They never cancelled my account and they kept taking money away from my credit card even do l change my credit card number

They never cancelled my account and they were taking money away from my credit card and changey credit card number and they kept taking money away from me

June 6, 2025
ResumeHelp logo

Reply from ResumeHelp

Hi Ana,

We are genuinely sorry for any inconvenience this could have caused. We would like to take the opportunity to explain the reason for the recurring charges coming from our company Resumehelp. When you subscribed to our product and selected our 14-day trial for US 2.90, you automatically signed up for our monthly subscription service, which charges your credit card every four weeks, until you decide that it has met your needs and cancel your subscription. In order to avoid any misunderstanding this information is provided multiple times before and after the subscription is bought, we also provide this information on the welcoming email sent during the purchase.

Please let us know if we can help you with anything.

Best regards,
ResumeHelp.

Rated 5 out of 5 stars

It was simple effective and it got me…

It was simple effective and it got me my dream job I thought it was only getting charged to2. 90 and itended up being 2390 but it was well worth it I don't dispute it I would use you again in a second you guys are awesome you put out a good product and it helped 😄 me

June 1, 2025
ResumeHelp logo

Reply from ResumeHelp

Hi!

Thank you for taking the time to leave us such a glowing review! We are thrilled to hear that you had a great experience with us and that our team was able to meet your expectations.

Your kind words mean a lot to us, and we are grateful for your support. We look forward to serving you again in the future and providing you with the same level of exceptional service.

Thank you again for choosing our business."

Rated 5 out of 5 stars
ResumeHelp logo

Reply from ResumeHelp

Thank you for leaving us such a wonderful review! We are thrilled to hear
that you enjoyed your experience with us and that our team was able to
provide you with the assistance you needed.
Your feedback means a lot to us, and we are committed to delivering the
same level of exceptional service to all of our customers. We appreciate
your support and look forward to seeing you again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look