unsustainable, not transparent, Chinese company posturing as an EU based label. Shipping times not listed on their website at time of purchase and geo tags on social media suggesting items are shipped... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
These guys drop ship super cheap glasses from China. You can literally go on AliExpress and buy the SAME EXACT PAIRS for less than 5 euros. I'm not even kidding, just ordered some. You can check Ret... See more
Quite disappointed when my glasses arrived. They were a Completely different colour to what had been advertised. I attempted to get in touch with Retro multiple times but It was impossible to get a re... See more
Avoid these hacks. I’ve bought higher quality sunglasses from a petrol station. The packaging has more effort put towards it than the actual frames. Cheap, cheap, cheap plastic feel with a low qua... See more
Company details
Written by the company
Founded in Amsterdam in 2019, RETORO was born from the idea of creating inspiring yet affordable sunglasses for everyone with an interest in quality design sunglasses. RETORO combines inspiration from the past to inspire the future line of sunglasses frames. Together with a focus on a revolutionary color palette and detailed craftsmanship, our frames are here to create a sleek aesthetic and inspire others.
Contact info
Carolina McGillavrylaan 1068, 1098XC, Amsterdam, Netherlands
- info@retoroeyewear.com
- retoroeyewear.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I did not get my itemi
I did not get my item. I did not get my refund. I was told there was an issue after following up for 3 times.
I opted to cancel and they told me I will get refund in few days but it has been a month and still with no refund.
I wasn't going to review cos there's…
I wasn't going to review cos there's enough negativity in this world without my input, but you just keep sending emails asking me to review so here we are. The sunnies are horrible. Would literally get a better quality pair of shades in a cereal box giveaway. Tbh I'm sort of impressed you've managed to convince a selection of the population (including myself) that these are of ok quality, your marketing department are doing a great job outside of the fact they're lying through their teeth. My dog ate them on the second day and I wasn't even upset. Apologies for the review but yeah, they're rubbish.
Colors online look very different than…
Colors online look very different than the frames I received.
Very cheap quality
Got these glasses and they were very very cheap. Ended up throwing them away...
WORST COMPANY EVER.
WORST COMPANY EVER.
GLASSES ARRIVED SCRATCHED. NO REFUND OR RETURN POSSIBLE.
THEY DON'T EVEN EMAIL YOU BACK TO SOLVE THE ISSUE.
It took you ages to respond to my email…
It took you ages to respond to my email after sending me the wrong item. You then said that you sent the right item, gave me a tracking number that doesn't exist, and never sent the right item. God awfull service
very deceiving products
very deceiving products, long delay for shipping and delivery service is even worst.. not a great experience for.me!
If you want these sunglasses you'll need patience
Hello,
I received the sunglasses with a slight delay, the expected waiting time was 35 days. The product corresponds to description, the lenses are not very opaque for intense sunny days.
Best
Really Dirty Refund and Return Policy
Really Dirty Refund and Return Policy - Legally it might not be a scam, but definitely feels like a dirty rip-off.
The founders are certainly having great parties with my money.
Wouldn't purchase, but not a scam.
Ok, so the quality of the sunglasses was not worth the money in my opinion. I was able to find very similar glasses on AliExpress. It seems they are a dropshipping company, so you're just getting cheap sunnies from China.
When I asked for a refund they were not able to refund me my money, but let me order new pairs of glasses to the amount of the refund.
Not ideal, but a lot better than I had expected. Still waiting on the new glasses, but the first batch came within a month or so.
Awesome glasses!
Dropshipping fraud directly from AliExpress
These guys drop ship super cheap glasses from China. You can literally go on AliExpress and buy the SAME EXACT PAIRS for less than 5 euros. I'm not even kidding, just ordered some.
You can check Retoro's T&C's - they say "we ship directly from our partner" which means they just market cheap AliExpress stuff as their own brand. They also don't provide the company's legal name anywhere on their website. Don't buy into this - do your research. Any brand that offers consistent "50% off sale on everything" is doing this.
Awful quality and delivery
So disappointed with the quality of this product, it’s marketed as a high end pair sunglasses and they Are clearly cheap plastic knock offs ordered from far away abroad. The delivery says <5 days and they arrived after nearly 3 weeks, such a joke. The only redeeming factor is that the box is nice, as I say good marketing.
The shipping was long
The shipping was long, and then the delivery service that was used was very lazy.
Aside from that great glasses, look super stylish. Love how they look, how they look on me. The style and shape are awesome. Wish they were a bit more robust since I used them for motorcycle riding.
I was super excited for the new sunglasses, but…
I was super excited for the new sunglasses, but was a little disappointed by the quality - minor flaws on the arms for both frames. Overall the designs are stylish and the shipping time was decent.
retoro eyewear review
Exceeded my expectations. Love the presentation, love the thought & care that went into the packaging, and eyewear itself is saucyyy 🔥🔥🔥
Sunglasses are very cheaply made and…
Sunglasses are very cheaply made and extremely overpriced. I was so shocked when I got the sunglasses and they were flimsy and so light. I doubt that they actually provide any UV protection. Not worth the money.
Parcel has not been delivered, no answer to my mail
Parcel has not been delivered, customer service mail is being ignored. Whack.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







