unsustainable, not transparent, Chinese company posturing as an EU based label. Shipping times not listed on their website at time of purchase and geo tags on social media suggesting items are shipped... See more
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These guys drop ship super cheap glasses from China. You can literally go on AliExpress and buy the SAME EXACT PAIRS for less than 5 euros. I'm not even kidding, just ordered some. You can check Ret... See more
Quite disappointed when my glasses arrived. They were a Completely different colour to what had been advertised. I attempted to get in touch with Retro multiple times but It was impossible to get a re... See more
Avoid these hacks. I’ve bought higher quality sunglasses from a petrol station. The packaging has more effort put towards it than the actual frames. Cheap, cheap, cheap plastic feel with a low qua... See more
Company details
Written by the company
Founded in Amsterdam in 2019, RETORO was born from the idea of creating inspiring yet affordable sunglasses for everyone with an interest in quality design sunglasses. RETORO combines inspiration from the past to inspire the future line of sunglasses frames. Together with a focus on a revolutionary color palette and detailed craftsmanship, our frames are here to create a sleek aesthetic and inspire others.
Contact info
Carolina McGillavrylaan 1068, 1098XC, Amsterdam, Netherlands
- info@retoroeyewear.com
- retoroeyewear.com
2.2
Poor
255 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good quality
Love the shape of these sunglasses. They are very good quality for the price. Would shop agian!
October 4, 2021
I am pleased with both of my purchases
I am pleased with both of my purchases. Quality frames and I didn’t have to wait long to receive my frames.
October 3, 2021
The glasses fit great
The glasses fit great, and the quality is great too, such unique models which can really help on improving your outfits
September 12, 2021
Reply from RETORO
Hey Joaquim, thank you so much for this 5 star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.
Poor quality
Once in my hands the glasses feel very cheap and plastic-y. The lenses don't seem to have much UV protection and have already cracked, the metal parts in the glasses quickly began to rust. I give 2 stars instead of 1 because I should have known better with the price, and also a few people have said the sunglasses look cool
September 8, 2021
Brilliant style & coloured sunglasses
I live in Australia and I ordered the blue transparent glasses but my fault for not ordering a su glass lense.Anyway emailed the company straight back & they offered me another pair at no cost.The customer service was excellent & I love the Sunglases I have.They are awesome and I’m extremly happy with the glasses and the service.
September 7, 2021
Unprompted review
Reply from RETORO
Hi Kathryn, Thank you for taking the time to leave us your feedback. We are delighted to hear that you value the efforts we have put to provide good customer service. We are really pleased to hear you love your new sunglasses. This review made our day!
Reply from RETORO
We are pleased to know that your experience with us was a good one, Cara! Thank you for taking a moment to leave us a 5-star. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can serve you in the future!
Very bad quality
So first. Took very long time to arrive (from China). Second thing. Had it for a second time on today, and when i arrived home, there was one side glass missing. Like the hell? I just had it on my head and it broke out of nowhere? So the “affordable” price is actually very high for just two days of use.
September 5, 2021
Unprompted review
Low price low quality.
Quality is very low. The frames of the glasses I bought has bubbles and bumps. The actual "glasses" are not flat.
Delivery took 2 months. Glasses come from China.
September 5, 2021
The frames themselves were just a…
The frames themselves were just a little cheaper than expected. Not the greatest materials.
September 3, 2021
Don’t buy!
Don’t buy!
Everything from China posted!
I received another model and tried to exchange it, no one ever answered my emails!!
Long waiting time!
Well overpriced and no customer contact
August 25, 2021
Unprompted review
Didn’t receive my order.
August 25, 2021
Received my sunglasses quickly and well…
Received my sunglasses quickly and well packaged. I'm enjoying them already although they're not exactly what I imagined based on the photographs on their site. The black Malik has dark lenses not the purplish colored ones shown. Otherwise, all good
August 23, 2021
Unprompted review
Its been 2 and a half months since my…
Its been 2 and a half months since my order and I am yet to receive my order, the customer service is very horrible, straight-up terrible at communication. Never will I do business with Retro ever again.
August 21, 2021
Still not responding to my emails or…
Still not responding to my emails or giving me back a refund despite me return the 5 pairs of sunglasses I ordered. Lying, thieving company that hasn't responded to me in over a week. Don't purchase from them, it's not a legit business, they're just dropshipping their items.
August 20, 2021
Unprompted review
Excellent customer service! Thanks Charo!
I received my order within the 35 day shipping guarantee as explained in the RETORO shipping terms. I bought multiple styles and reached out to customer service about returning the sunglasses I didn’t care for but was offered an exchange instead (no returns if any discount was used). Customer service got back to me quickly and Charo was extremely friendly, helpful, and offered a few different options for exchanging my sunglasses in order to make my experience positive! Customer service is excellent!
August 15, 2021
Unprompted review
Just the most fabulous service and…
Just the most fabulous service and products. Price point is so good for the quality - I love them! 5 stars.
August 13, 2021
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