Retrobroker Reviews 

Super cool vintage Ps store . Very good game condition , good price, and it's very cool they put a candy inside the box.
Thanx guys!

The game I've purchased not recognized by my Nintendo 3DS. It's not the console because 2 other games I purchased recently from other seller from Poland - works fine. Contacted seller to resolve the issue but got no answer. I don't need money back, I want the working game.

I still did not receive my order after nearly two months nor have i got any updates on the status of my order

I never received the game

Hi, I am writing this review to reach out, because I cannot get a response from any other channel. I have written email, Whatsapp and the website contact form, but after one brief email about changing offices, I have no answer in weeks, and running out of time on the 30-day return window.

I received my shipment of The Godfather II. PS3 disc game in September. Unfortunately the game is not in the mentioned French/region free language like on the website description/box art, but in German. The box cover is different than the disc inside, and the language is not interchangeable in the game (it is a different version).
For this reason I would like to return the item for a refund.
Once I get an address to send it back and a refund, I will remove the negative review.

Good for Hard-to-Find Games or Collectibles.

Dear Retrobroker!
I ordered an xbox 360 console from you, back on August 11th. Order number 1084. The carrier didn't deliver it, they said the address was wrong, they sent it back to you. I respectfully asked you for a refund in a message, but you didn't even respond. With all due respect, that was the problem.

Before I start, I’m not accusing the store as scammers or anything, this review is about their poor communication with me.

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I ordered a Ps2 disc of gta san andreas (Order ID: 25-13092-65500) on eBay (That was on 23rd of May)

I bought a game, and my local post office (Qatar Post) returned it to the seller because the package didn’t include a phone number (As they said). So what happened is I dont know who’s fault is it but I gave the store the benefit of the doubt that they did everything correctly. I trued to contact them and they didn’t respond until i wrote a negative review here (that was on 30th of June)

Still to this day they didn’t receive the item apparently which is fine, and they told me that they will tell me when the thing arrives to them and that they will contact me (this was on the 1st of August)

Ok fine I waited and I didn’t want to annoy them they are a small business and probably have alot going on, so I asked a simple question since this taking soo long “if possible can I please get a refund when the item arrives” and I don’t really care when I get this refund let them take their time, but guess what happened I got blocked on facebook where I reach them out I GOT BLOCKED

I just used my Alt account to ask why I was blocked and If I was annoying or something and asked about the other stuff they never replied to, they said that they still didn’t get a response and they blocked me there as well. (This was on the 13th of August)

So for now, I either get my refund (whenever) or get the actual disc back, I’m not deleting this. Plus I want a clear communication and answer to my questions which are

which is “can I get a refund for the item only ? (I wouldn’t take the shipping fee because it’s not their fault) because I waited for soo long which is for 3 months now, so I will find people locally here selling this stuff”

and “why did I get blocked for just asking a question, I even asked if I did something wrong and they didn’t say anything”

I made a video to show what I'm talking about I used my other account (they dont know of) to check if i'm blocked or if they just deactivated and yup it works normally on my alt account but not the main that I reached them out with, which means I'm blocked, just see it from my pov, No item, No refund, And blocked. Again, I'm not accusing them of scamming, but how does this look if you were in my shoes? Anyway, hopefully they see this and answer my questions. I just want a refund, although it's more expensive here in local stores, but I'm tired of waiting.

Since Trustpiolt doesnt allow links I put that video on youtube search for "retrobroker.com review" its on a youtube channel called "Super Retro" with an @Superetro0

And btw I felt bad to just immediately come here and complain so I waited nearly a week to see if they will remove the block (they blocked me on the 13th, I'm writing this on the 19th)

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Update: I'm writing this on the 29th. No one contacted me, they didn't reply to this. I haven't gotten unblocked, which further proves how they are bad at communicating. Anyways, here is my email [ahmedmoslemani @gmail.com] if they wanted to reach out directly

Everything was great, apart from my part, where i should check beforehand if the game is compatible with Series X

I bought a wii game from their site and I was so excited for it. In the description it stated that the game worked just to find out that it did not work. I have reached out to them with no response back. It was the correct email. You responded back once to my email and when I replied you haven’t said nothing else.

I love the gta games and have always since I was only just 7 years old playing 4 and 5 and they’re nothing but elite legendary games.

Sent a game I couldn't use due to the type of game it was. There wasn't enough info on the item so when I got it wasn't the right game for my game system

Glad I was able to find that aircombat game.

It’s been a month and my item still has not even shipped passed going to the post office to be sent out

came super quick and exactly as described ! super happy with my purchase, and good price too!

Shipping is fast and the items are well protected. Everything perfect!

I placed an order (#438) and despite numerous emails telling me the item had arrived, (the emails were always arriving late btw) it hadn't. Some polish(?) carrier service did tell me it had arrived at a pickup point, despite me putting in my home adress as a delivery point, but didn't tell me where or for how long it would stay there. I also tried to contact them but even after 3 workdays there's no response. I'm hoping this review will help contact them, and if resolved i will change my review. If not then use this review as a warning.