Super cool vintage Ps store . Very good game condition , good price, and it's very cool they put a candy inside the box. Thanx guys!
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Everything perfect from the comunication to the shipping. Only one stuff maybe, next time add more photos pf a profuct. The back etc. But, very good experience. Trusted seller, from Italy with love
Company replied
I love the gta games and have always since I was only just 7 years old playing 4 and 5 and they’re nothing but elite legendary games.
Company replied
The game I've purchased not recognized by my Nintendo 3DS. It's not the console because 2 other games I purchased recently from other seller from Poland - works fine. Contacted seller to resolve the i... See more
Company details
Written by the company
Retrobroker: Your Premier Destination for Gaming History & Innovation Welcome to Retrobroker, the ultimate hub for gamers who refuse to let the past fade and those who can’t wait to experience the future. We believe that every console tells a story, and our mission is to ensure those stories continue to be told across every generation of play. Where Nostalgia Meets Next-Gen While our roots are deeply planted in the golden age of gaming—specializing in the legendary libraries of the PlayStation 1, PlayStation 2, and PlayStation 3—we have evolved alongside the industry. Today, Retrobroker is proud to offer a comprehensive inventory that spans the entire timeline of gaming. From the pixelated magic of Final Fantasy VII to the breathtaking realism of the PlayStation 4, PlayStation 5, and Xbox Series X, we bridge the gap between "classic" and "cutting-edge." The Full Spectrum of Play We have fully embraced the modern era, featuring a massive selection of Nintendo Switch consoles, games, and accessories. Whether you’re looking for the vibrant OLED model, the portable Switch Lite, or the latest Legend of Zelda and Mario adventures, we provide everything you need for gaming at home or on the go. Our PS4 collection is equally robust, offering modern masterpieces like The Last of Us Part II and God of War, ensuring that players on every budget can find their next favorite adventure. The Retrobroker Promise Trust is the most important item in any gamer's inventory. That’s why every piece of hardware—from a vintage PS1 to a brand-new Switch or PS4—undergoes a rigorous testing and inspection process. We handle every order with the precision of a speedrunner, ensuring secure packaging, fast shipping, and dedicated support. Join thousands of satisfied gamers and relive your favorite memories—or start making brand-new ones—at Retrobroker.
Contact info
ul. Przemyslowa 4, 10-418, Olsztyn, Poland
- contact@retrobroker.com
- retrobroker.com
4.3
Excellent
87 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically takes over 1 month to reply
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Reply from Retrobroker
Thank you.
I need more communication for refund…
I need more communication for refund your product
September 28, 2024
Reply from Retrobroker
Hello Sir,
Please check your email.
It would be 5 stars but I didn’t have…
It would be 5 stars but I didn’t have any tracking after the 27th of August, im very happy tho
August 19, 2024
I got my name and it never worked I…
I got my name and it never worked I sent an email with a video of the cd going into my ps2 and not working still waiting for a response but nothing yet my order number was #347
Tracking number was RR644622552PL
Game was fire warrior for ps2
August 5, 2024
Reply from Retrobroker
Thank you for your feedback and for providing your order details. We apologize for any frustration you’ve experienced. After reviewing our records, it appears we did not receive any emails from you. Please double-check that your message was sent to the correct address, as we strive to respond to all customer inquiries promptly.
Regarding the game Fire Warrior for PS2, it was thoroughly tested before being shipped, and no issues were found. We would like to remind you that this game is in the PAL format, which requires a console capable of playing PAL region games. If you are using a console that only supports NTSC format, this could be the reason for the problem.
If you are certain your console supports PAL games and you are still experiencing issues, please feel free to contact us again. We are here to help resolve this matter.
Best regards,
Retrobroker
Very good experience
Everything perfect from the comunication to the shipping. Only one stuff maybe, next time add more photos pf a profuct. The back etc. But, very good experience. Trusted seller, from Italy with love
August 12, 2024
Reply from Retrobroker
Thank you!
The product was good but the delivery…
The product was good but the delivery took a long time
July 29, 2024
Reply from Retrobroker
Thank you!
Reply from Retrobroker
Thank you!
Reply from Retrobroker
Thank you!
satisfaction
satisfaction
the shipment arrived, the contents correspond to the description
June 5, 2024
Reply from Retrobroker
Thank you!
bought a pink ps2 and its in great…
bought a pink ps2 and its in great condition like promised
June 12, 2024
Reply from Retrobroker
Thank you!
Fallout 3 (ps3}
The game for shipped as described and arraive ib very good condition with all the original content material and the most important, it works!
I recommend!
May 25, 2024
Reply from Retrobroker
Thank you!
I had a bad experience with these…
I had a bad experience with these people not only the game I bought didn't work for my system and I paid for the entire shipping cost along with the game in returning it they won't refund the entire cost for the game and shipping cost back to me all they want to do is refund for the game only and nothing more that's illegal to do if you paid for the whole thing including the shipping cost you have to be paid back in full not partial credit so I'd advise don't do business with them ever.
May 25, 2024
Reply from Retrobroker
Unfortunately, once in a while we have to deal with hurtful and untruthful reviews written by fraudulent customers. This customer in particular, decided that while the package was in transit, that he's not going to pick the package up, because he decided he doesn't want it anymore, which in turn incurs additional costs for us, as we have to pay for the return package - and in line with our ToC, we've informed the customer that once we receive the package the refund amount will be deducted by the return package costs. Unfortunately, the customer decided to threaten us and on multiple occassions tried to extort us for the funds, even though we haven't even received the package back. We don't wish this upon any other company!
"Special" order
It was great, and fast. And the fact that I was the 200 costumer makes it special for me. The Best is tehet I was able to by my sweetheart's favorite game for a not-to-mindless prize. So thank you.
May 7, 2024
Reply from Retrobroker
Thanks!
I didn’t receive my order because…
I didn’t receive my order because supposedly ups didn’t have a shipping label address so they had sent it back to the shipper and I couldn’t get any more information with retro gaming and ups. I’ve asked for a refund and I’ve been ghosted ever since bad service
April 21, 2024
Reply from Retrobroker
Thank you for your message. I apologize for any inconvenience you’ve experienced with your order.
Upon investigation, it appears the address provided at the time of purchase was incorrect, resulting in the package being returned to us. As per our policy, we are unable to assume the costs associated with shipments where incorrect addresses are provided by the customer.
We understand your frustration and are committed to resolving this matter fairly. We are still awaiting the return of the package from USPS.
I understand your frustration, Jonathan, and I'm sorry for any inconvenience caused. However, as per our refund policy, we're unable to process refunds for packages that are in transit or in the process of being returned for a bad address. In this case, it's crucial to follow up with USPS to address the issue with the shipping label. They should be able to assist you in rerouting the package or resolving any address-related issues.
We kindly ask for your patience during this process and request that any concerns be addressed directly with our customer service team to ensure a prompt resolution. We value your feedback and aim to provide the best service possible.
Thank you for your understanding.
Best regards,
Retrobroker
The game you sent doesn't work in the…
The game you sent doesn't work in the United States. And is very scratched
April 12, 2024
Reply from Retrobroker
Hello,
We're genuinely sorry to hear about your recent experience with our retro games. Ensuring the satisfaction of our customers is our top priority, and we appreciate you bringing this matter to our attention.
Rest assured, all of our games undergo thorough testing across various consoles to guarantee optimal functionality. However, we understand that compatibility can sometimes be a concern, especially with the differing standards between regions.
To address this issue, we strive to provide as much information as possible regarding the standards of our games and consoles. You can find detailed descriptions on our product pages, including whether the game is PAL or NTSC, to help you make an informed decision.
Additionally, we've created a helpful blog post discussing the differences between PAL and NTSC standards, which we encourage our customers to explore:
Link to Blog Post: https://retrobroker.com/en/blog/pal-ntsc-difference
We hope this resource proves beneficial in navigating the complexities of console compatibility. Your feedback is invaluable to us, and we're continuously working to enhance the customer experience.
Thank you for your understanding and continued support.
Warm regards,
The Retrobroker Team
Some cases were damaged and 1 case was…
Some cases were damaged and 1 case was even missing, however the games are functional, so if you want to buy games here to play them, i recomend, but if you want to add some games to your collection, look somewhere else
April 5, 2024
Reply from Retrobroker
Hello,
We apologize for any inconvenience you've experienced. Our inventory comprises numerous titles, each with varying conditions. However, we take pride in being the sole website that provides authentic photographs of every item we sell.
If you're missing a case or encounter any other issues, please reach out to us at contact@retrobroker.com. We're confident that we can swiftly resolve any concerns you may have.
Best regards,
Lucien
RetroBroker Team
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