While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the straightforward ordering process, fast delivery, and well-packaged products that arrive in first-class condition. Many appreciate the fantastic range of retro products and the quality of upgrades, noting that items work as expected and are exactly what they needed for their projects. However, some customers experienced issues with product descriptions not specifying the version of items being sold, leading to uncertainty about what they would receive. A few people also mentioned not receiving their ordered products or having concerns about the lack of information regarding specific product versions.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Reviewers frequently praise the fast... See more

Service

Clients share positive opinions on service, consistently highlighting fast postage, quick dispatch, and... See more

Product

People report positive experiences with product, often highlighting the great quality and functionality.... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the straightforward ordering... See more

Quality

Consumers find quality to be positive. Many reviewers praise the products as very good, high-quality, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service again from Retro Lemon. They have a fantastic range of retro products and they're my first stop in the UK for upgrades and accessories. Really straightforward ordering process, quick del... See more

Rated 5 out of 5 stars

As usual, fantastic service from RetroLemon. Ordered a new membrane for my 130XE. Part arrived very quickly as usual, within two days and fitted the machine perfectly. Fantastic thats it up and runnin... See more

Rated 5 out of 5 stars

Excellent service as always from Retro Lemon. You know when you order from them, it will be a quality made product, with excellent customer service. Wouldn't go anywhere else for Commodore or Atari... See more

Rated 5 out of 5 stars

This company never disappoints, great service, all knowledgeable about all things Atari. And if they are not able to help, most times they can point you to someone who can. Great team, Great service,... See more


Company details

  1. Computer and Accessories Store

Written by the company

Retro Lemon is an UK based website selling expansions, upgrades and accessories for vintage computers. We are exclusive UK distributor of Lotharek.pl.


Contact info

4.9

Excellent

TrustScore 5 out of 5

503 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AKI USB keyboard interface

Even though I have yet to receive what I had purchased and don't know if I have received that I had purchased. This is the requested review for Retro Lemon.
First, the website has various items for sale at great prices. Many of the items are produced by Lotherak.
Second, All descriptions of all Lotherak products do not state which version of the product that Retro Lemon is selling. Retro Lemon could be selling the current version of the product. Or it could be selling an older version of the product that they still have in inventory. There is no way to know.
Third, I ordered the AKI USB keyboard interface which at the time of purchase (Dec. 2, 2025) Retro Lemon did not have any information as to which version it is selling. And all images shown are of the initial white pcb release. I had added a note in my order that I wanted the current black pcb version. That has a label stating Firmware 1.0.

At this time (Dec. 13, 2025) I have yet to receive what I had ordered. And as such I can not verify if the specific product I had purchased is what I will receive.

December 2, 2025
Retro Lemon logo

Reply from Retro Lemon

Dear Michael,
Thank you for taking the time to leave your thoughts about your experience, though we find it rather surprising that such a negative review was posted before you even received your order.

You have contacted us about your concerns via email and we replied promptly with full transparency clearly stating that we always sell newest versions of the hardware available. We assured you that the AKI interface sent to you is the newest, black PCB version. To repeat: we are an authorised distributor for Lotharek, and we always supply the latest versions directly as provided by the manufacturer. Older revisions are not held in stock, as Lotharek no longer produces them.

According to the tracking information, your order has now been delivered. Given that, this review has no factual basis: it was written before you received your purchase, and it unfairly represents our service and accuracy. We kindly ask that you revise or remove this review, as it is misleading and untrue in light of the completed delivery and the information we had already provided. We encourage fair and honest feedback based on the actual product and service received.

Kind regards,
Jakub of Retro Lemon Team

Rated 5 out of 5 stars

Fast turn around

Ordered an update to the firmware on my Furia accelerator. I posted the card to Retrolemon and 5 days later it was returned to me with the upgrade installed.
Great service one again

November 21, 2025
Rated 5 out of 5 stars

Easy to use and a great site to visit…

Easy to use and a great site to visit :)
Ordering what I wanted was easy and having PayPal as a payment option really made my purchase very easy.
I pre-ordered a game and didn't need to wait long for email updates to start coming through.
I'm an international customer (Australia) and the shipping rates are not as crazy expensive as I was expecting them to be... so thank you!

October 19, 2025
Rated 5 out of 5 stars

Replacement 130XE keyboard membrane

As usual, fantastic service from RetroLemon. Ordered a new membrane for my 130XE. Part arrived very quickly as usual, within two days and fitted the machine perfectly. Fantastic thats it up and running again. Well done RetroLemon 👏👏👏👏

September 5, 2025
Rated 5 out of 5 stars

Best for Retro Atari

This company caters for all my retro Atari needs. Good service, prompt delivery, well packed. Have used this company many times.

September 9, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look