While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers are extremely satisfied with the product, highlighting its robust quality and the vast selection of games available, often exceeding expectations. Many appreciate the user-friendly "plug and play" setup and the overall excellent user experience. The customer service is consistently praised for being amazing, helpful, and responsive, with many noting the team goes the extra mile. Reviewers also feel the product offers great value for money, considering its build quality and the extensive entertainment it provides. While the general sentiment is overwhelmingly positive, some customers noted minor issues. These included the supplied controller being less precise and requiring batteries, and occasional configuration needed for screen settings or light gun calibration. A few users also observed slight imperfections in graphics or occasional slowdowns in some newer console emulations, though these were generally not considered game-breaking.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praise the high quality and design, with... See more

User experience

Consumers find the user experience to be very positive, praising its user-friendly nature and ease of setup.... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the helpfulness and... See more

Quality

Customers consistently express satisfaction with the quality of products. Reviewers highlight the good design... See more

Value for money

Reviewers highlight positive aspects of value for money. Many customers feel the product is well worth the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 'Retroboss' arrived quickly, and whereas it is more expensive that other similar products, I think it's money well spent; the unit is robust (metal, not plastic), with all cables and works wonderfu... See more

Company replied

Rated 5 out of 5 stars

I'd bought a Time Machine retro games console a couple of years ago and really enjoyed it but loads of games where missing from what would be my ideal list. When I went through the list of games on th... See more

Company replied

Rated 5 out of 5 stars

Arrived promptly with Royal Mail. Nicely packaged, everything in it’s own bag/box, foam supports for the controller sticks. I ordered all of it, all present and correct, including HDMI cable and batte... See more

Company replied

Rated 5 out of 5 stars

This is the ultimate retro gaming console, with just about every game and system you can think of and then some! Customer service is simply amazing and I can now play Marble Madness with a trackba... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

Retro Gaming consoles and handheld devices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Once again these wonderful people came…

Once again these wonderful people came to my rescue, had issues with games not playing on one system, more than likely my fault but emailed them and let them know and they advised me to send back and they would upgrade it and free of charge. Also requested some extra games for the PS2 console and they have added them for me. Absolute legends these people, thank you so much for all the continued support and help and i will never fault this company or product. And would recommend them 1000% and for the price probably the best on the market. Thank you so much once again. I will be spreading the word.

September 16, 2024
Unprompted review
Retropia logo

Reply from Retropia

Thank you, Dean. So good to hear and we are pleased to have helped you. Thanks for your feedback. Happy gaming!

Rated 5 out of 5 stars

Bought a Retroboss last week after…

Bought a Retroboss last week after looking at it on the website for weeks 😁 What can I say this thing has exceeded my expectations and more! Haven’t been off it for the last two days and I think my weekend will consist of the same. I chose the stickerbomb vinyl and it looks epic 😍. Customer service is brilliant and I can’t thank you guys enough! Thankyou very much Retropia! This thing is packed with enough games to last you a lifetime and it’s bringing back so many childhood memories 😁

September 7, 2024
Unprompted review
Retropia logo

Reply from Retropia

Exactly what we like to hear 👏 thanks for reviewing 😍

Rated 5 out of 5 stars

I cannot even begin to describe how…

I cannot even begin to describe how good both the service and the product from this company are. It simply - just works, as it should, every time. It is perfect. I literally wouldn’t change a thing. If anyone is in the fence, buy one. I can pretty much guarantee that you won’t be disappointed.

September 4, 2024
Unprompted review
Retropia logo

Reply from Retropia

Thanks so much, Ben. We're very happy you like your console :)

Rated 5 out of 5 stars

Great retro system with loads of games

Great retro system with loads of games. They even loaded a few extra games.
Very easy to set up. Simple search system for console/ game system makes it easy to find games.
Surprising compact unit with lovely vinyl graphic.
Going to enjoy this in my man cave.

August 1, 2024
Unprompted review
Retropia logo

Reply from Retropia

Thanks, Paul. We love that Zelda vinyl graphic too! Happy gaming!

Rated 4 out of 5 stars

Most of the games work well although…

Most of the games work well although it’s not as easy to play the games playability wise compared to the original consoles, but it is definitely the best retro games console I’ve played I have many plug ins and raspberry pie but this console trumps them all although Simon the sorcerer should have the original soundtrack from Amiga cd32

July 26, 2024
Unprompted review
Retropia logo

Reply from Retropia

Hi Warren, thanks for your feedback and for leaving us a review. Many other USB wired or wireless controllers can be used on the console, if that helps at all with playability for certain systems, please check the forum for details.

Happy gaming 😊

Rated 5 out of 5 stars

Amazing machine, meeting all your retro gaming needs!

Superb machine! Had previous Emulators bought but nothing comes close to the amount of games and systems this system has. Furthermore, I was not exactly clued about the system myself, but when I ran into problems (button configurations, light gun calibration, etc), the help given was spot on! Superb customer service! Cannot thank Retropia enough for making the games that was not possible in other emulators, possible! 👌✨

July 1, 2024
Unprompted review
Retropia logo

Reply from Retropia

You're most welcome. Thank you for leaving a review and we're so pleased you are enjoying the console.

Rated 5 out of 5 stars

Got mine delivered today

Got mine delivered today. I was sat at my window waiting for the postman 🤣
Packaged very well.
More than enough instructions
Came in a very timely manner (3 Days)
Can't wait to set it up and take my kids back to the 90s.
Thank you very much Retropia, nice doing business with you. 👍

June 15, 2024
Unprompted review
Retropia logo

Reply from Retropia

Thank you, Leighton!

Rated 5 out of 5 stars

Thought I'd leave a 2nd review now I've…

Thought I'd leave a 2nd review now I've had the the retroBOSS a while. Having sourced and paired a variety of controllers and played through a handful of games on a variety of machines I'm even more impressed than I was during the initial giddy excitement phase just after purchase. I can see myself spending many hours on it so long as the machine keeps ticking! Haven't touched my PS5 since I got it. Another word about customer service. Its first class. Thank you

June 14, 2024
Unprompted review
Retropia logo

Reply from Retropia

Thanks so much for reviewing again! Very pleased to hear you are still enjoying the RetroBOSS. Thank you :)

Rated 5 out of 5 stars

Amazing console

Fast delivery and very well packaged. Retro Boss console is fantastic and easy to set up and play. The best retro console I’ve played and the most powerful. So many emulators and games it’s unbelievable.

5 out of 5

June 5, 2024
Unprompted review
Retropia logo

Reply from Retropia

Thanks, Mark. Pleased you like it, enjoy!

Rated 5 out of 5 stars

RG353PS - Retropia

Recently purchased the RG353PS after doing some research into a out of the box retro games console. The service was amazing received my parcel within 3 days as it states. It been amazing re living my childhood gaming experiences. Honestly absolutely love this devise. Plays all console (upto PS1) very well. I purchased a few extra accessories so I can plug it into a monitor and also a wireless controller from 8bitdo so it can switch into a games console too. Thank you Retropia

May 20, 2024
Unprompted review
Retropia logo

Reply from Retropia

Thank you for reviewing the RG353PS, pleased to hear you're happy with our sevice and the device :)

Rated 5 out of 5 stars

Retropia

All i can say everything about this purchase
is Faultless.............................................................

May 23, 2024
Unprompted review
Retropia logo

Reply from Retropia

Pleased to hear it. Thank you.

Rated 5 out of 5 stars

Nostalgia overload

What a great bit of kit, there are so many cheap alternatives which I’ve tried in the past with lots of bugs. You pay more but truly get value for money. The peripherals are high quality and game / console choices endless. I’m am extremely happy and couldn’t recommend higher for those seeking the best nostalgic experience.

May 22, 2024
Unprompted review
Retropia logo

Reply from Retropia

Thank you, Craig, much appreciated 😃

Rated 5 out of 5 stars

Orgasmic!

Bought the retro boss last week didn’t have to wait long at all great console can’t put it down so glad I have a week off work soon to play it! Great customer service nothing is ever to much even just asking a simple question they are their to help

May 17, 2024
Unprompted review
Retropia logo

Reply from Retropia

Orgasmic! Love it! Thanks very much. Have fun.

Rated 5 out of 5 stars

Absolutely delighted with the retroboss.

Absolutely delighted with the retroboss. Couldn't fault it. It's head and shoulders above a similar system I owned previously. I would recommend it to any who loves playing retro games.

April 5, 2024
Unprompted review
Retropia logo

Reply from Retropia

Pleased to hear it! Thank you and have fun!

Rated 5 out of 5 stars

Couldn’t recommend more highly

Fantastic customer service, always a quick reply. Something not available with any other plug and play.

The Retro boss itself is head and shoulders better than the other options out there. There’s not loads of duplicates, not seen any lagging or games that don’t work. The mini pc works far better than a stick or box.

The menu is well detailed with a synopsis year of release. You can spend hours just looking through it.

It’s made by retro gaming enthusiasts who have the passion for it. The value is well worth it if you want a decent experience.

February 25, 2024
Unprompted review
Retropia logo

Reply from Retropia

Thanks for leaving us such a great review, Mike, really appreciated.

Rated 5 out of 5 stars

Highly recommended 10/10

Highly recommended 10/10. Great piece of hardware with every retro game imaginable! Well worth every penny.

February 24, 2024
Unprompted review
Retropia logo

Reply from Retropia

You are welcome, enjoy.

Rated 5 out of 5 stars

Wonderful memories

I cannot be more happy with my experience of my purchase and the item itself. Anyone wanting to experience their gaming childhood I could not recommend these guys enough. Fast delivery easy set up guide and away you go. All them memories come flooding back 👍🏻

February 21, 2024
Unprompted review
Retropia logo

Reply from Retropia

Awesome to hear this. So pleased it's bringing back some good memories! Thanks for the review :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look