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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers are extremely satisfied with the product, highlighting its robust quality and the vast selection of games available, often exceeding expectations. Many appreciate the user-friendly "plug and play" setup and the overall excellent user experience. The customer service is consistently praised for being amazing, helpful, and responsive, with many noting the team goes the extra mile. Reviewers also feel the product offers great value for money, considering its build quality and the extensive entertainment it provides. While the general sentiment is overwhelmingly positive, some customers noted minor issues. These included the supplied controller being less precise and requiring batteries, and occasional configuration needed for screen settings or light gun calibration. A few users also observed slight imperfections in graphics or occasional slowdowns in some newer console emulations, though these were generally not considered game-breaking.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praise the high quality and design, with... See more

User experience

Consumers find the user experience to be very positive, praising its user-friendly nature and ease of setup.... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the helpfulness and... See more

Quality

Customers consistently express satisfaction with the quality of products. Reviewers highlight the good design... See more

Value for money

Reviewers highlight positive aspects of value for money. Many customers feel the product is well worth the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 'Retroboss' arrived quickly, and whereas it is more expensive that other similar products, I think it's money well spent; the unit is robust (metal, not plastic), with all cables and works wonderfu... See more

Company replied

Rated 5 out of 5 stars

I'd bought a Time Machine retro games console a couple of years ago and really enjoyed it but loads of games where missing from what would be my ideal list. When I went through the list of games on th... See more

Company replied

Rated 5 out of 5 stars

Arrived promptly with Royal Mail. Nicely packaged, everything in it’s own bag/box, foam supports for the controller sticks. I ordered all of it, all present and correct, including HDMI cable and batte... See more

Company replied

Rated 5 out of 5 stars

This is the ultimate retro gaming console, with just about every game and system you can think of and then some! Customer service is simply amazing and I can now play Marble Madness with a trackba... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

Retro Gaming consoles and handheld devices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great machine

Really great machine - happy with my purchase and service from Retropia. Thanks

January 13, 2024
Unprompted review
Retropia logo

Reply from Retropia

Thanks, Lee. Have fun playing :)

Rated 5 out of 5 stars

Amazing

Ordered this as a Christmas gift for my hubby and we are both over the moon.
Delivery was quick and the package was well packaged, to ensure no breakage. My husband is over the moon with this re-living his youth which was spent gaming!
Amazing, fabulous, cannot recommend enough

December 25, 2023
Unprompted review
Retropia logo

Reply from Retropia

So great to hear. Thanks for leaving us a kind review. Enjoy.

Rated 5 out of 5 stars

Retropia console After purchasing several cheaper…

After purchasing several cheaper consoles I decided to go for the retropia console as it 1000’s of zx spectrum games and light gun games (wanted to play point blank again). I am not disappointed at all. The games run perfectly and much more smoothly than cheaper alternatives. The choice of games is unbelievable with 10s of thousands to keep me busy. I needed help with a couple of things and messaged retropia directly and their answers were prompt and resolved everything I needed to know.
Top Quality in every department

January 5, 2024
Unprompted review
Retropia logo

Reply from Retropia

Thanks for the review, enjoy the console 👍

Rated 5 out of 5 stars

Highly recommended

It was easy to order on the website and easy to customise what I wanted in terms on controllers. Delivery was quick and the product was well packaged with a nice surprise inside.
So far it has worked very well and there is a huge selection of games to choose from. I bought this as a way to re experience games from my childhood in the 80s and early 90s, and it has worked really well for this.
In addition, though, it's also been fun to explore many of the other systems and games which I didn't own, maybe didn't know about, and which passed me by. This has been a pleasant surprise!
I continuing to enjoy doing both.
Very well worth it and highly recommended.

November 27, 2023
Unprompted review
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Reply from Retropia

Thank you! There's nothing quite like discovering a gem of a game you never knew existed!

Rated 5 out of 5 stars

The Boss of all Retro Consoles

The Retro Boss is the retro console I have been dreaming of for decades. It has almost every game from 80's, 90's and a few early 00's. I bought it mainly for PSX and Arcade games but I'm also discovering other new games I missed over the years. It works so well with a Sinden Lightgun it's Plug and Play which is exactly what I was looking for. Defo worth every penny.

December 25, 2023
Unprompted review
Retropia logo

Reply from Retropia

Great to hear. Thanks very much for your review. Have fun 👍

Rated 5 out of 5 stars

This is my third go around with…

This is my third go around with retropia and tbh I can't complain, rather praise them for putting up with random requests for games I haven't played in a long time
Even though the first hard drive was a bit iffy they sent me a brand new one immediately and it's playing just fine

December 6, 2023
Unprompted review
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Reply from Retropia

Thanks for the review Peter. Happy gaming.

Rated 5 out of 5 stars

Unbelievable retro systems at a great price

I wanted to get back into retro gaming. Researching I found that lots of these pre loaded boxes are basically rom dumps with duplicates and either games that don’t play or you won’t play. I bought an android super console X2 pro initially to see if I would be satisfied and low and behold I was just really disappointed as I wanted something more, a seamless experience with everything from my childhood from both arcade and consoles. Within a day of being on a cheaper box I knew I wanted alot more and purchased the Retroboss (I should have just bought it initially) I was so pleased with the customer service before, during and after buying. The team at Retropia are awesome and you can tell a lot of hard work has gone into the Batocera build on settings and game lists to ensure it’s professional and fully comprehensive plug and play. These guys know their gaming and know what games should be on the console to provide a complete nostalgic gaming experience. They even added a couple of roms that I wanted that were a bit abstract before sending it out which was a nice touch. Everything I wanted was on here. I will definitely continue to follow Retropia, recommend its products, upgrade and buy again. Thank you. I’m really pleased!

December 2, 2023
Unprompted review
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Reply from Retropia

Thanks so much for leaving a review, and we're pleased to hear our RetroBOSS is just want you hoped it would be :-) enjoy.

Rated 5 out of 5 stars

Excellent customer service.

I ordered a console and asked if they could add a couple of games that weren't on the list. Retropia were happy to do so and dispatched the item very quickly. When I had a problem they were quick to help and as it turned out I needed a new part. Retropia immediately sent out a replacement and return postage label for the faulty part at no cost to me. I highly recommend retropia, they are a fantastic company.

November 7, 2023
Unprompted review
Retropia logo

Reply from Retropia

Thanks James, glad we could resolve the issue for you and appreciate you leaving us a review. Enjoy your console.

Rated 5 out of 5 stars

Exceptional piece of kit.

Exceptional piece of kit.
After wanting a retro console for years, always looking but never buying. I tried a couple of the cheap tiktok shop options but they were very poor. Laggy and what seemed like a year from when you pressed a button to the input happening on screen.

So i researched for a while and decided to take the plunge with the retropia retroboss console and wow what a console it is.
First off it is so easy to set up. From the postman coming to switching in on took a matter of minutes. The controller is good quality, solid and robust with quick responsive inputs, no lag. Layout is easy to follow and find what you need.
I have only had a quick hour but tried a few games from the basic atari right the way through to bigger games like gran turismo 3 and every one worked seemlessly. Quick loading times (well quick ish after being use to the ps5 recently) but quicker that the original systems. Graphics look good on a large screen TV.
The only fault i can pick (which is nothing to do with retropia) is getting use to all the different button layouts. But i think that is more me just getting old now and not picking things up as quick as when you are a kid. Saying that the xbox style controller layout of buttons works well for all systems once you figure out which input does what.

Overall a fantastic system. Can't wait to show my little boy all my childhood games and playing them with him.

December 1, 2023
Unprompted review
Retropia logo

Reply from Retropia

Wow Tom, that makes us so happy to hear 😁 Thanks for leaving such a kind review. Enjoy.

Rated 5 out of 5 stars

Great, friendly company and solid product

I've bought loads of these guys, last thing I bought was the Retroboss HD upgrade, fab new features, and they added an extra game at my request. Highly recommended.

October 4, 2023
Unprompted review
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Reply from Retropia

Thank you, Steve, much appreciated.

Rated 5 out of 5 stars

Excellent retro experience

I requested to swap 4 Xbox games and 2 ps2 games and they were done without issue. The only system that seems to have issues is Xbox which is strange as it’s Microsoft emulated on a Microsoft PC. The games were playable but a bit slow.
All other systems were flawless and I’m happily reliving my younger days with Carmageddon, the 7th Guest and Terminator 2 pinball. Being able to play light gun games on a modern Tv is an added bonus.

Really happy with my purchase.

October 21, 2023
Unprompted review
Retropia logo

Reply from Retropia

Thanks for your feedback, Ian. The software on the RetroBoss is actually Linux based, but the Xbox emulator is still in development so although mainly playable, there are a few bugs with Xbox games unfortunately. Thanks again for leaving us a review. Enjoy the console :-)

Rated 5 out of 5 stars

Retroboss is very good value

They provide a great retro gaming experience for the price.Easy instructions on use and gaming controller etc were good.I am very satisfied with my Retroboss product.

October 15, 2023
Unprompted review
Retropia logo

Reply from Retropia

Thanks for taking the time to leave a review. Have fun with the RetroBOSS 😊

Rated 5 out of 5 stars

The product is amazing

The product is amazing, I didn’t post a review straight away and give it a longer test, and the result is awesome! Customer service 100% the retro boss I purchased is just a joy to have, reliving all those golden moments from past gaming. High quality wrap around the console, solid build, I would recommend the additional purchase of the mouse and keyboard as that just adds to the experience. Thank you all to retropia for such an easy order process and such a wonderful product

September 9, 2023
Unprompted review
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Reply from Retropia

You're most welcome David :-) Thanks for leaving a review, much appreciated.

Rated 5 out of 5 stars

Retroboss

I’ve had the retroboss for about 3 weeks now and can honestly say it’s the best money I have ever spent, I look forward to getting home everyday to play on it, I can’t recommend one enough and retropia have been fantastic.

September 26, 2023
Unprompted review
Retropia logo

Reply from Retropia

So great to hear, Matt. Thanks for your feedback, enjoy!

Rated 5 out of 5 stars

Brilliant, from ordering to set up to playing

Ordering is easy in terms of accessories, payment etc. Delivery was Royal Mail by 1PM, signed. Packaged very well. All accessories individually packed, all contained in padded box. Also includes batteries for accessories.
Easy to follow visual instructions to set up, basically plug in and switch on. User interface great. Easy to flick between systems. Video of each game and visual of box etc is nice touch.
So far I've only played old favourites from childhood. But all worked perfectly and played well. Nice to be able to see how games developed from early consoles to later systems.
Sheer volume of games is staggering. Assume they all work. If not, there are options to contact seller and forums. Overall, delighted with this product.

July 27, 2023
Unprompted review
Retropia logo

Reply from Retropia

Great the hear you are enjoying your new console, thanks for leaving a review 👍

Rated 5 out of 5 stars

Retro gaming PERFECTION

Where to start.
The RetroBoss is fantastically built. The controllers are responsive. The software is a joy to scroll through and my kids easily finding thier way through it. The preview videos on every game allow you to find that N64 game your mate had but you forgot the name of, or discover gems that you never knew existed and instantly fall in love with. The catalog of games is like walking through your best childhood memories from the consoles of old. Want to relive hours in an arcade from your sofa, complete that game you never did, complete that other game for the hundredth time, you need this machine.
But it's the customer service, both before and after that sets them apart from any other iv delt with, no matter the product.
Retropia customised my game list for me, adding games I wanted, taking away game I didn't to make space. Then if there were questions, all answered, I've pestered them when I couldn't connect things, fixed instantly, couldn't find things, they found it, wanted to change things, guided me, who ever it is there answered everything, step by step, always reply within a few hours, never forgetting me no matter how many questions I asked.
My only regret is that I didn't buy sooner.
Retropia, take a bow

July 17, 2023
Unprompted review
Retropia logo

Reply from Retropia

Wow! Thanks so much for the kind review. Really pleased you're happy with the console 😁👍

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