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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers are extremely satisfied with the product, highlighting its robust quality and the vast selection of games available, often exceeding expectations. Many appreciate the user-friendly "plug and play" setup and the overall excellent user experience. The customer service is consistently praised for being amazing, helpful, and responsive, with many noting the team goes the extra mile. Reviewers also feel the product offers great value for money, considering its build quality and the extensive entertainment it provides. While the general sentiment is overwhelmingly positive, some customers noted minor issues. These included the supplied controller being less precise and requiring batteries, and occasional configuration needed for screen settings or light gun calibration. A few users also observed slight imperfections in graphics or occasional slowdowns in some newer console emulations, though these were generally not considered game-breaking.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praise the high quality and design, with... See more

User experience

Consumers find the user experience to be very positive, praising its user-friendly nature and ease of setup.... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the helpfulness and... See more

Quality

Customers consistently express satisfaction with the quality of products. Reviewers highlight the good design... See more

Value for money

Reviewers highlight positive aspects of value for money. Many customers feel the product is well worth the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 'Retroboss' arrived quickly, and whereas it is more expensive that other similar products, I think it's money well spent; the unit is robust (metal, not plastic), with all cables and works wonderfu... See more

Company replied

Rated 5 out of 5 stars

I'd bought a Time Machine retro games console a couple of years ago and really enjoyed it but loads of games where missing from what would be my ideal list. When I went through the list of games on th... See more

Company replied

Rated 5 out of 5 stars

Arrived promptly with Royal Mail. Nicely packaged, everything in it’s own bag/box, foam supports for the controller sticks. I ordered all of it, all present and correct, including HDMI cable and batte... See more

Company replied

Rated 5 out of 5 stars

This is the ultimate retro gaming console, with just about every game and system you can think of and then some! Customer service is simply amazing and I can now play Marble Madness with a trackba... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

Retro Gaming consoles and handheld devices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

274 reviews

5-star
4-star
3-star
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1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing console

After a long time trying to find a retro games machine, I’ve been looking for a couple of years now, trying to find a machine that best suits my needs mainly around the sega genre. I came across Retropia, and I’m so glad that I did, a very quick look at their website fed me full of enthusiasm that I had found the machine for me, so much so infact, that I ordered from them by a debit card without even reaching out to them first. After ordering, I replied to one of their automated emails asking if it was possible to add 4 sega Saturn games on, I had a reply within about an hour stating it was possible but may lead to a day or so delay. Anyway, I ordered on Friday and today Monday it has arrived. Everything in English, everything packed like an actual console should be, and everything is perfect, I literally couldn’t be happier. Thank you for a truly awesome machine.

July 17, 2023
Unprompted review
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Reply from Retropia

You're welcome, have fun and thanks for leaving such a great review 😊🙏

Rated 5 out of 5 stars

RetroBOSS - simply awesome!

I had been waiting since April to get my hands on a RetroBOSS (was going to buy one at the end of April, but it had unfortunately sold out), and it was most definitely worth the wait.

The unit is fantastic with a wide selection of games that run very well (having options on how to run the games helps out), and it has definitely given me a lot of fun sessions over these past few weeks.

I should also mention that customer support was absolutely fantastic helping me with a slight problem I had with the system.

Overall, 10/10 across the board. Highly recommended if you’re looking for an awesome emulator.

June 8, 2023
Unprompted review
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Reply from Retropia

Hey Daniel, glad it was worth the wait for you :) Enjoy your RetroBOSS!

Rated 5 out of 5 stars

The Retro Boss is THE BOSS!

Delivered super quick and the retro memories it brings back are second to none. Fantastic product! The Boss really is the Boss!

May 18, 2023
Unprompted review
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Reply from Retropia

The BOSS is indeed, THE BOSS! Glad you like it. Thanks for leaving a review :)

Rated 5 out of 5 stars

Excellent service and great console (RetroBOSS)

I recently purchased the RetroBOSS console and it has more than lived up to my expectations.

The purchase/delivery was quick and easy, the console is great and the number of games available is truly amazing. I've only sampled a few old favourites, so many more weekends needed to fully appreciate the full catalog available.

I had a technical question which was answered very quickly on the members forum, A+++.

Highly recommended and really happy with the console.

April 17, 2023
Unprompted review
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Reply from Retropia

Very pleased to hear this, thanks for leaving a review :-)

Rated 5 out of 5 stars

Excellent product

Excellent product. Very good price and promptly re

April 14, 2023
Unprompted review
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Reply from Retropia

Thank you... :)

Rated 5 out of 5 stars

I just bought a RETROBOSS

I upgraded to a RetroBoss having had a really good ‘Superior’ machine from a different manufacturer previously. I was happy with that but the RetroBoss absolutely blew it away. Having a wider selection of more powerful consoles (like the GameCube, XBox & WiiU) has totally blown my old Superior away. It’s much more useful having a video play for most of the titles before you choose what to try makes it so much easier to find new games to try. My Superior didn’t do that. Scraping (downloading videos for games that haven’t got one) works like a dream (it would mess up the Superior if I tried that so I only did it once and never again). Make sure you get the right Dongle though that doesn’t require drivers to be installed. All games can have the settings altered if you’re having them run slow (as I had with the XBox and some PSP titles - I just changed the screen resolution). I added some BBC & ZX81 game files and the emulator just appeared in the menu (I noticed empty folders for those in the roms menu while adding new titles so added some just to see what happened and they just worked with no effort from me other than that)

A couple of criticisms. I did spend around 2 weeks adding what I would call some essential titles. I mean, why have Daley Thompson’s Supertest & Olympic Challenege for the Spectrum on the machine but no Daley Thompson’s Decathlon? That was the most successful title in the series! No arcade version of Bubble Bobble but the Amiga and Spectrum versions are there? There was no Mr. Do! or Dingo (games I was involved with) on the Spectrum either so I got them all added. Be aware there’s a lot of crap in the rom dumps that you’ll never use too. Who needs Spectrum tape copiers on a machine like this? Or a program from 1983 to complete Tax Returns? No one. There’s a lot of foreign language adventures too that are useless to me so they all got deleted. And I hate Mahjong and card games so all those went as well. The game rom collections, especially for the 8-bit machines really could have done with a tidy up before being sent out on the machines. Saying that, it’s well easy to delete and add titles that you want yourself, but just a bit time consuming.

***Due to my above comment the makers actually asked me to send my worked on collection of ZX Spectrum games to save everyone else from having to delete those useless titles and add those essential titles I discovered were missing. So, my tidied up collection is now the default selection of Spectrum titles on new RetroBoss machines!

To sum up, this is one of the best retro gaming purchases I’ve ever made and can whole heartedly recommend it to anyone interested. You could leave it as it is but I tidied mine up (for 2 weeks I was spending more time sorting out the games than playing anything) but it was worth it in the end. I made a list when I noticed stuff missing and they’re all on there now and working but i think they could do with someone with some expert knowledge of the 8 bit classic titles to add some obvious omissions and get rid of some of the stuff NO one’s going to be interested in.

If I hadn’t had to do that I’d have given the machine 10 out of 10. As it is, it gets a 9.5! Getting a RetroBoss has blown me away. It’s excellent

P.S. Delivery was really quick too. It came in less than a week!

April 28, 2023
Unprompted review
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Reply from Retropia

Wow! Such a detailed review, thank you very much for taking the time.

Points taken on board about some of the messy Spectrum games, there are a lot to filter through, it's on the list of to-do's. You're obviously a Speccy fan and if you fancy sending us your Speccy roms folder we can get the collection updated sooner!

Thanks again and have fun!

Rated 5 out of 5 stars

Great purchase. Great company.

12 months in and well...its bloody excellent. After purchase contact is great. Normally they will get back to you within a day or so with a fix for whatever ails you. Cheers guys.

April 23, 2023
Unprompted review
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Reply from Retropia

You're welcome, Ben. Thanks for leaving us a review.

Rated 5 out of 5 stars

RetroBOSS - highly recommended!

Ordered RetroBOSS. Delivered promptly, well packaged. Everything up and running following the simple instructions, including the Wii remote. In short, exactly what was promised and very pleased, highly recommended!

April 14, 2023
Unprompted review
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Reply from Retropia

Love to hear it! Thanks and have fun.

Rated 5 out of 5 stars

Amazing customer services..

I had some problems with my machine but contacted Retropia had a on line contact returned item . Machine was returned now it's working.I'm now a happy man reliving my youth from a long time ago.. It also had some modern games dreamcast, game cube, Wii, ps2. Thanks for the amazing machine, well worth the price. The service was a brilliant experience. Very professional and to be trusted...

April 9, 2023
Unprompted review
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Reply from Retropia

Pleased to hear it's all up and running, thanks for leaving us a review.

Rated 5 out of 5 stars

The RetroBoss is called boss for a reason!!!!

Had a really pleasant experience with retropia! Very professional and ultra fast delivery. The retroboss is great. The mini pc can run the later gen consoles no problem. If your thinking of a retro machine the retroboss is the one. Thanks again retropia.

March 4, 2023
Unprompted review
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Reply from Retropia

You're welcome! Thank you for your review.

Rated 5 out of 5 stars

Purchased the Retroboss from Retropia…

Purchased the Retroboss from Retropia after my previous Retrodroid console died (which wasn't purchased from Retropia!). The console itself is amazing, love the immense catalogue of game and the ease at which you can navigate through them. And the way it displays random games as you move between emulators is awesome! The instructions were very comprehensive and the Retropia online forum is great for assistance and FAQs. Very happy with the Retroboss and the customer service!

March 27, 2023
Unprompted review
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Reply from Retropia

Thanks Jamie, really appreciate the kind words and feedback :-)

Rated 5 out of 5 stars

Had my Retroboss + accessories for two…

Had my Retroboss + accessories for two months and loving it - really impressive machine. User interface is slick, with great previews of the games, random suggestions and some games rated out of five to nudge you towards titles worth checking out (a good feature when there's 36,000 of them!). In-game saves are easy, as is grouping the games into favourites for easy access. Control is seamless! I think the Wii remote is worth it, as the gun games are good fun. Playing Spectrum games with the keyboard really is a nostalgia kick! So much on there you could never get bored. Delivery was very fast also. Thanks guys

March 24, 2023
Unprompted review
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Reply from Retropia

Fantasic :) Thanks, happy gaming!

Rated 5 out of 5 stars

Awesome

Well worth the money. I was using nividia shield for retro games. But the retroboss has taken it to whole other level. Can't put it down I've not touched ps5 since had this. Love it

March 16, 2023
Unprompted review
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Reply from Retropia

Pleased to hear it, thanks for the review :)

Rated 5 out of 5 stars

The best retro console.

Excellent retro console with so many of my old favourites I don’t know what to play first! I’m still finding old gems to play. Ordering was really easy on the website and delivery was not more than a few days. The best part is the aftercare service. Using the forum on the website it’s easy to get answers to any issues with individual games and the response is rapid. Using the online contact page is just as simple and just as rapid. Well recommended.

February 22, 2023
Unprompted review
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Reply from Retropia

Cheers Gary. Enjoy!

Rated 5 out of 5 stars

This is a must have

Just receievd my Retroboss.... wow i am so impressed, all the cover designs to the games and snippets of the game play as you scroll through the games, it's so tidy and perfect to find what game you want to play, to be able to play Gamecube, ps1, ps2 and dreamcast too is amazing... and such quick delivery too.. thank you so much.

February 8, 2023
Unprompted review
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Reply from Retropia

Thanks for the review Scott, pleased you like it!

Rated 5 out of 5 stars

Very helpful

Had the RetroBoss for Christmas and thoroughly enjoyed it but then, the GameCube games weren't loading so I contacted Retropia for their help. They were very helpful throughout the entire experience and now thanks to them, I can continue to play my GameCube games without any worry

January 19, 2023
Unprompted review
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Reply from Retropia

Happy to help, game on!

Rated 5 out of 5 stars

My RetroBOSS system arrived today and…

My RetroBOSS system arrived today and has honestly created so much excitement! Flawless service from the guys at Retropia getting this out to me so quickly, especially with a custom extra game order as well (which works perfectly by the way). Really really happy with everything, thank you so much guys!

January 18, 2023
Unprompted review
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Reply from Retropia

You're most welcome, have fun!

Rated 5 out of 5 stars

Just buy it

Literally the best thing I’ve purchased. If you want retro gaming and excellent quality look no further. I honestly couldn’t be happier. Today is the first day I set it up and I’m a very very happy man child

January 14, 2023
Unprompted review
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Reply from Retropia

Enjoy your RetroBOSS, Matthew, and enjoy reliving your youth :)

Rated 5 out of 5 stars

Top Quality

Excellent service. Very happy with my purchase. Packaged very well, delivered via Special Delivery. Highly recommend.

December 20, 2022
Unprompted review
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Reply from Retropia

Thanks for the feedback, enjoy your RetroBOSS!

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