While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers are extremely satisfied with the product, highlighting its robust quality and the vast selection of games available, often exceeding expectations. Many appreciate the user-friendly "plug and play" setup and the overall excellent user experience. The customer service is consistently praised for being amazing, helpful, and responsive, with many noting the team goes the extra mile. Reviewers also feel the product offers great value for money, considering its build quality and the extensive entertainment it provides. While the general sentiment is overwhelmingly positive, some customers noted minor issues. These included the supplied controller being less precise and requiring batteries, and occasional configuration needed for screen settings or light gun calibration. A few users also observed slight imperfections in graphics or occasional slowdowns in some newer console emulations, though these were generally not considered game-breaking.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praise the high quality and design, with... See more

User experience

Consumers find the user experience to be very positive, praising its user-friendly nature and ease of setup.... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the helpfulness and... See more

Quality

Customers consistently express satisfaction with the quality of products. Reviewers highlight the good design... See more

Value for money

Reviewers highlight positive aspects of value for money. Many customers feel the product is well worth the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 'Retroboss' arrived quickly, and whereas it is more expensive that other similar products, I think it's money well spent; the unit is robust (metal, not plastic), with all cables and works wonderfu... See more

Company replied

Rated 5 out of 5 stars

I'd bought a Time Machine retro games console a couple of years ago and really enjoyed it but loads of games where missing from what would be my ideal list. When I went through the list of games on th... See more

Company replied

Rated 5 out of 5 stars

Arrived promptly with Royal Mail. Nicely packaged, everything in it’s own bag/box, foam supports for the controller sticks. I ordered all of it, all present and correct, including HDMI cable and batte... See more

Company replied

Rated 5 out of 5 stars

This is the ultimate retro gaming console, with just about every game and system you can think of and then some! Customer service is simply amazing and I can now play Marble Madness with a trackba... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

Retro Gaming consoles and handheld devices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I purchased my Level 3 to Level 4…

I purchased my Level 3 to Level 4 upgrade on friday and received it on Monday,super fast delivery,Hooked it up straight away and it didnt disappoint,was playing it nearly all of last night :-)
excellent service!!

February 1, 2022
Unprompted review
Rated 5 out of 5 stars

Received my Level 3 today

Received my Level 3 today. All boxed nicely. I was told 3-5 working days. It arrived in just 36 hours.
I contacted Retropia with questions before I ordered as I have a retropie machine from another company that i ordered a few years back. It's barely been used as very few Amiga games worked (which was what i wanted most). All of my questions were answered really quickly.
Piece of cake to set up. Every game I've tried works amazingly including the Amiga games. The controller works great with games like Sensible Soccer. N64 and Dreamcast games run great too.
Super impressed especially as I cheekily asked for a few games to be added and they have been!
Great customer service and a great little machine filled with nostalgia.

January 20, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, very fast delivery and the product is absolutely spot on. Price is very good for a handheld console which plays all my retro favourites including N64, PS1 and even Amiga classics such as championship manager and kick off 2.

Overall the service has been faultless.

January 16, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant!!

Got this before X-mas and should’ve left a review sooner. Went for the stage 3 with wireless controllers, keyboard and mouse. Absolutely brilliant. Any questions / queries dealt with with quickly. Quality item and ongoing customer service thanks.

January 13, 2022
Unprompted review
Rated 5 out of 5 stars

After being ripped off by another…

After being ripped off by another company that I managed to get my money back from, I was wary, but the trust pilot scores and reviews put me at ease, and ordered, came in quick time and is a great quality unit.
Very happy and can whole heartedly recommend them.

December 26, 2021
Unprompted review
Rated 5 out of 5 stars

Beyond my expectations

Beyond my expectations, I ordered on the Friday and received on the Monday.
In my eyes that’s one of the best and fastest I’ve ever had.
Quality of the product is once again beyond my expectations and one of the nostalgic items.
All the games I could ask for and then some.. Truly made the 10-12 year old inside of me a very happy boy
Perfect for millennials past gaming
Thank you Retropia, it won’t be the last I buy from you!

December 20, 2021
Unprompted review
Rated 5 out of 5 stars

Always a good experience :o)

This is the second time I've bought from Retropia and both times have been a 5/5 experience. They offer a wide range of retro gaming products for a good price. They are also easy to contact with technical advice.

November 10, 2021
Unprompted review
Rated 5 out of 5 stars

Handhelds

100% recommended. Bought a similar system a few years back from a different company but it simply didn’t work like it should have. This really does, it’s just like playing the originals. So if you want to play all the games from the past get one

October 26, 2021
Unprompted review
Rated 5 out of 5 stars

Recently purchased a level 4

Recently purchased a level 4. Took Me a little getting used to at first with certain control set ups. Then I figured out how to adjust set ups for certain consoles by holding home button and x usually works on most consoles and the r trigger on psp .

You can also adjust frame rates if a certain game is not running 100 %. I've only had to do this on 2 psp titles and 1 dreamcast title. Every othe game plays spot on. It's amazing to think you have access to 33368 games on such a little device. Can't recommend this product enough. Retropia are on hand via fb messenger to assist with any questions you may need help with . Top product, top service . Top nostalgia

October 13, 2021
Unprompted review
Rated 4 out of 5 stars

Retropia Level 3 Console

The huge amount of games from so many systems make it an ideal choice if you prefer games from the past or are looking to jump into a world of gaming that happened before your time. Despite some of the older systems like Commodore 64 and Apple 2 working slightly differently, its been made to feel pretty accessible.

Haven't come across any games on the devise that didn't function properly, but there are some issues with the loading screens and cut scenes on some of the PlayStation titles. Grand Theft Auto and Tomb Raider for example. Although the in-game play worked perfectly fine

I probably will consider going up to Level 4

September 23, 2021
Unprompted review
Rated 5 out of 5 stars

Best on the market!🎮

A brilliant console, only had it a few weeks and it’s been so much fun already! Highly recommended to anyone who enjoys old school gaming experiences.

Still can’t believe they have so many games on one small console!

Also a great support team if you unsure of anything a quick email and they straight back to you with answers!

Keep up the good work!

Silvio.

September 20, 2021
Unprompted review
Rated 5 out of 5 stars

Great

I ordered the 351p handheld and the PS1 card, it was shipped promptly and it arrived a day or two earlier than expected. The device came exactly as described, all set up and ready to play. I've had it a few weeks now and it's great, no issues whatsoever. Definitely recommend Retropia to anyone looking for a retro gaming system

September 11, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing. Couldn't recommend enough.
If you like your retro gaming or want to dive into it then choose Retropia 👍

August 30, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look