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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers are extremely satisfied with the product, highlighting its robust quality and the vast selection of games available, often exceeding expectations. Many appreciate the user-friendly "plug and play" setup and the overall excellent user experience. The customer service is consistently praised for being amazing, helpful, and responsive, with many noting the team goes the extra mile. Reviewers also feel the product offers great value for money, considering its build quality and the extensive entertainment it provides. While the general sentiment is overwhelmingly positive, some customers noted minor issues. These included the supplied controller being less precise and requiring batteries, and occasional configuration needed for screen settings or light gun calibration. A few users also observed slight imperfections in graphics or occasional slowdowns in some newer console emulations, though these were generally not considered game-breaking.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praise the high quality and design, with... See more

User experience

Consumers find the user experience to be very positive, praising its user-friendly nature and ease of setup.... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the helpfulness and... See more

Quality

Customers consistently express satisfaction with the quality of products. Reviewers highlight the good design... See more

Value for money

Reviewers highlight positive aspects of value for money. Many customers feel the product is well worth the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 'Retroboss' arrived quickly, and whereas it is more expensive that other similar products, I think it's money well spent; the unit is robust (metal, not plastic), with all cables and works wonderfu... See more

Company replied

Rated 5 out of 5 stars

I'd bought a Time Machine retro games console a couple of years ago and really enjoyed it but loads of games where missing from what would be my ideal list. When I went through the list of games on th... See more

Company replied

Rated 5 out of 5 stars

Arrived promptly with Royal Mail. Nicely packaged, everything in it’s own bag/box, foam supports for the controller sticks. I ordered all of it, all present and correct, including HDMI cable and batte... See more

Company replied

Rated 5 out of 5 stars

This is the ultimate retro gaming console, with just about every game and system you can think of and then some! Customer service is simply amazing and I can now play Marble Madness with a trackba... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

Retro Gaming consoles and handheld devices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

274 reviews

5-star
4-star
3-star
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1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Love it, but gutted.

I absolutely love this console, brings back so many childhood memories. I’m just gutted that a few of my favourite games aren’t in full, nor do they work.

August 27, 2021
Unprompted review
Retropia logo

Reply from Retropia

Hi,

Thanks for taking the time to leave a review. Please get in contact via email or social media messaging and let us know which games don't work, there may be an easy fix!

Rated 5 out of 5 stars

AMAZING CONSOLE

I have wanted something like this for many years and when a friend recommended retropia with the highest praise, I thought I would give it a go. So glad I did!! I chose the level 3 option with the wireless mouse and keyboard. So many memory's came flooding back from childhood and beyond, to put that much effort and time into creating this is amazing and not just the thousands of games but the intro music and graphics for each computer system. The system came nicely packaged and because it is so small it doesn't get in the way so you can just plug it in and leave it because it so discreet. I'm working through the 26000 plus games games slowly and all have worked perfectly so far. If you are looking for something to relive your childhood I cannot recommend this system from Retropia enough !!

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

This is a brilliant purchase

This is a brilliant purchase, had to message for a little help at first with set up but was just because I’m not that tech, they always helped me and answered messages very very fast I’d definitely recommend this and this company thanks 👍

August 16, 2021
Unprompted review
Rated 5 out of 5 stars

Simply Excellent

I ordered my Level 4 console on the Sunday afternoon and had it by late Tuesday morning. The system is awesome with so much crammed into its 1TB HDD, all my favourites childhood games across multiple platforms and all in one place.

I honestly cannot rate this system highly enough and would encourage anybody looking for a retro gaming console to look no further than this.

Plus in the rare event that there’s a specific game not already included, it’s quite simple to add additional roms from the Internet.

August 10, 2021
Unprompted review
Rated 5 out of 5 stars

Level 4 console

I've had the level 4 console now for several weeks and tried only a few hundred of the games included, all of which have worked fantastically well. After a long time researching which retro games consoles to buy this surely has to be the best out there, I cannot recommend this more highly, well done Retropia.

July 4, 2021
Unprompted review
Rated 5 out of 5 stars

Great console (Odroid)

Great console (Odroid). More importantly great customer/after service. These guys are the real deal..highly recommended thanks x

June 14, 2021
Unprompted review
Rated 5 out of 5 stars

Would recommend to others

Really quick service, arrived on time, good quality console (I bought the handheld) easy to use, and some really good features, such as being able to save games on amstrad etc.

No complaints at all and would recommend to others.

June 4, 2021
Unprompted review
Rated 5 out of 5 stars

Great consoles and service.

Bought the new handheld, great bit of kit, fast delivery too. I bought level 3 console too at the start of lockdown and that's still going strong too. Would recommend Retropiaconsoles.com

April 26, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Love the console. Easy to use and thousands of games. Brought back so many memories. Customer support was brilliant too when I had a problem with one of the games. They went above and beyond to get it sorted. Very much recommended.

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

Level 2

I bought the level 2, great little console, brought me back to my childhood. Would recommend.

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience and console

I got a level 2 console absolutely great selection of game all the arcade games from the 80s are on there also all the games from the ps1 that I liked the best though is the customer service experience I had all emails replied to promptly and any problems I had with anything were resolved quickly by email all in all a great experience with retropia

February 23, 2021
Unprompted review
Rated 5 out of 5 stars

I Received the handheld rg30 for my…

I Received the handheld rg30 for my birthday. its amazing. so smooth and works instantly.
what I liked most if all, is I had some questions on functionality of the console. messaged the team on Facebook (this was a subday) and they still got back to me instantly and also made an extra instruction page for me to download. all on a Sunday. I've now just purchased the ps1 add on card too. Keep up the amazing work guys
Great device and super amazing service. thanks guys A*

February 8, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent console and company

Really impressed with the console which I got 4 days ago. I bought the Level 3 with multiple joysticks, keyboard and mouse and screen. Played a lot of Amiga games and they run just as I remember for the most part. Game selection interface is great and the tech support is excellent so far. They even loaded and additional game for me! I spent quite a while looking at various sites for a retro set up and am really pleased with my choice. And the customer service has been excellent. Quick and professional in solving an issue I had after delivery. All in all very highly recommended.

February 6, 2021
Unprompted review

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