Where is my jacket?????
I ordered a black Ferrari jacket and it still hasn’t arrived after more than a month. I contacted customer service twice via email but never received any response. Very disappointing – poor service and no communication.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
F1 racing jacket + 25 references FERRARI RED BULL MERCEDES PORSCHE LAMBORGHINI SUBARU FORD BMW LEXUS 69,99€ F1 Retro Racing Jacket Oversize Race Car Jacket FREE SHIPPING
Replied to 83% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered a black Ferrari jacket and it still hasn’t arrived after more than a month. I contacted customer service twice via email but never received any response. Very disappointing – poor service and no communication.
Great purchase really happy with the quality
Jacket arrived within the stipulated time frame and the size is perfect. Highly recommended!
love the jackets, my only issue is the long wait to actually receive them, takes about 3-4 weeks to arrive depending on where you live.
I purchased a jacket on December 7th and received a notification on December 9th stating the package was "en route." However, there have been no updates since then. When I checked the tracking information, it only shows "Your package is waiting to be picked up by the carrier."
After waiting a week, I sent an email to Retroracingf1 on December 16th asking them to investigate what happened to my package and whether it would arrive on time, especially considering their website advertises "FREE Air Shipping 5/7 Days." I received no response. I followed up with another email on December 18th, but again, there was no reply.
I should have checked Trustpilot before making this purchase. I do not recommend buying from this company unless you have considerable patience and are prepared for potential delays and poor customer service.

Reply from Retro Racing F1
It came a lot later than the estimated data of delivery (like 8days ). Despite that, the fabric is quality material and the jacket fits as I imagined it. Overall I'm happy with what I got. Merci retro racing.

Reply from Retro Racing F1
I ordered my jacket 9 days ago and it has not been shipped yet. I wrote numerous letters to them and i havent gotten a response. This is the last way i know how to get theyr atenttion.

Reply from Retro Racing F1
Took a while to get to me, I was a bit nervous 😂. I received the package and the item is as described 😎🏆🏁🏁🏁. I would go a size up for the slightly oversized look. I got my true size and it's bit on the smaller side

Reply from Retro Racing F1
I bought a jacket a week ago and I still haven't received it and according to the website the package hasn't even moved. With an announcement of 5-7 days for delivery, I find that a bit rubbish.

Reply from Retro Racing F1
We have not received any thing yet after two weeks from our order. The shop replace immediately the order. Thank you for your reply and concern!

Reply from Retro Racing F1
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.