Retrospecced Reviews 

182
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Perfect experience , simple ordering process , frames arrived quickly , good value Super happy to have found the same as my existing but broken frames . Thank you

Rated 5 out of 5 stars

Got another pair of glasses from retrospecced, and they came quick, with my prescription. Lovely glasses box and a couple of cleaning cloths. Guilt free designer glasses at an excellent price, and als... See more

Rated 4 out of 5 stars

Good choice of refurbed designer, vintage and retro frames at great prices. Easy to use website and good option to try before you buy (I didn't). Turnaround for getting lenses fitted a little long (... See more

Rated 5 out of 5 stars

Helpful and quick reply to my email re replacing a lens in my sunglasses. Kept me up to date on progress and the glasses were returned in a smart designer case. I could have purchased a new pair mor... See more

Company replied

Company details

  1. Glasses Store
  2. also in
  3. Fashion Accessories Store
  4. Sunglasses Store
  5. Vintage Clothing Store

Written by the company

Retrospecced sells vintage and preloved designer glasses. Our optician can customise our frames with any lenses for you - making us the perfect choice for your next pair of prescription glasses, glasses with blue light filter lenses, sunglasses or even varifocals! We donate a portion from each sale to global vision charities.


Contact info

4.8

Excellent

TrustScore 5 out of 5

182 reviews

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4.8

All reviews

(182)

12 reviews in the last 12 months

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Rated 1 out of 5 stars
Retrospecced logo

Reply from Retrospecced

Hi Terry, we’re sorry you’re not happy with your order. I’ve just checked our records and you ordered your glasses with lenses 7 days ago. It can take up to two weeks to glaze the frames with new lenses (Though is often less than this) and it’s also been the bank holiday weekend within this time frame. We of course want you to be happy! When the glazing house opens again on Tuesday after Easter, we will call them and follow up on your order.

Rated 4 out of 5 stars

Refurbished frames at a fraction of designer prices

Good choice of refurbed designer, vintage and retro frames at great prices. Easy to use website and good option to try before you buy (I didn't). Turnaround for getting lenses fitted a little long (2 weeks) - Next time I'll just order frames and get the lenses fitted myself.
All round great - a happy customer!

April 6, 2022
Rated 5 out of 5 stars

I was so impressed by the styles on…

I was so impressed by the styles on offer which I wouldn’t be able to find in my high street opticians. The home trial is ideal and you get plenty of time to roadtest the frames. Customer service has been brilliant, the prices are really good value and I can’t wait to receive the vintage frames back with the the lenses fitted!

March 20, 2022
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Reply from Retrospecced

Hi Hannah, thank you for such a lovely review! We’re so thrilled you’re happy with our service!

Rated 5 out of 5 stars

Excellent!

Excellent concept and efficient service.

February 26, 2022
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Reply from Retrospecced

Thank you very much for your review - we're really pleased that you were happy with us!

Rated 4 out of 5 stars

Excellent service

Excellent service, although would have been nice to have a phone number for contact for specific enquiries / requests (for example we wanted the sunglass tint to be available in different colours).

Otherwise, nice little business and we will be back!

February 17, 2022
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Reply from Retrospecced

Hi Arthur, thanks for your review. We do indeed have a contact number, however we'll review how easy it is to find!

Rated 5 out of 5 stars

The delivery of the try at home glasses…

The delivery of the try at home glasses I ordered was quick and the frames were stunning. Whilst I didn't find the right pair for me on this occasion I will definitely be revisiting in future.

February 12, 2022
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Reply from Retrospecced

Thanks Richard - sorry you didn't find a suitable pair this time but we'd love to help you next time!

Rated 5 out of 5 stars

Retrospecced has been so accommodating…

Retrospecced has been so accommodating over the years allowing me to try on way too many glasses. I have worn 2 of their pairs over the last 3 years. My aunty has had 3 pairs, my daughter 1 and now we are now deciding on more. They make it so easy to try on at home and I love that they source new/old glasses that are unique and that don’t cost the planet!

February 5, 2022
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Reply from Retrospecced

Hi Jodie, thank you for being such a wonderful customer and supporter of Retrospecced over the years - it really means a lot to us!

Rated 5 out of 5 stars

Great customer service

Great customer service , great unusual glssses. I am so so happy I found them . They have such a great selection and the price is good too .

January 20, 2022
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Reply from Retrospecced

Hi Hele, thank you for a lovely review and we're so pleased you're happy with your glasses!

Rated 5 out of 5 stars

Great service

Great service, glasses arrived fast and well packed. Would highly recommend.

November 17, 2021
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Reply from Retrospecced

Thank you very much David!

Rated 5 out of 5 stars

Excellent everything

Excellent service , excellent price and excellent quality, going to purchase another one as we speak

November 13, 2021
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Reply from Retrospecced

Wonderful, thank you very much!

Rated 5 out of 5 stars

Retrospecced is the only place to buy…

Retrospecced is the only place to buy specs from. There's loads of styles to choose from, the website is easy to navigate. Buying from them is a great ethical choice, prices are very reasonable and the service is fast and reliable.
I've had 3 or 4 pairs through them now and I wouldn't consider going elsewhere.

October 18, 2021
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Reply from Retrospecced

Thanks for such a lovely review Louise! We’re delighted to have your support!

Rated 5 out of 5 stars

Amazing unique frames

Amazing frames with a really unique selection and good value for money for a great cause! Lenses are really affordable. All communication was clear and helpful. Definitely will buy my next pair here.

October 5, 2021
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Reply from Retrospecced

Thank you very much for your lovely review!

Rated 5 out of 5 stars

My favourite online shop.

Got another pair of glasses from retrospecced, and they came quick, with my prescription. Lovely glasses box and a couple of cleaning cloths. Guilt free designer glasses at an excellent price, and also helping people overseas with a donation going towards vision aid. I absolutely love this company and its always a pleasure buying from them. I tell everyone who admires them about retrospecced.

October 4, 2021
Rated 4 out of 5 stars

Cat-Eye Frames

I've had a lot of positive comments.

October 2, 2021
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Reply from Retrospecced

That’s great Laura, and thanks for taking the time to leave a review! Is there anything we could improve on to earn a 5* review next time?

Rated 5 out of 5 stars

wrong specs sent originally but correct…

wrong specs sent originally but correct ones sent shortly thereafter and postage refunded. gret to be able to find repacement for much loved jasper conran frames.

October 2, 2021
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Reply from Retrospecced

Hi Tim, thank you for your review. Once again, apologies for the initial mix up but we’re really pleased you were happy with the outcome!

Rated 5 out of 5 stars

Fabulous pair of glasses

Fabulous pair of glasses, looked like new ! Great and efficient service. The company even responded to my enquiry via email out of hours.

Thank you

October 1, 2021
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Reply from Retrospecced

Thank you for your lovely review Mrs Bentley!

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