Retupmoc Reviews 

168
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Jeff is such a great IT expert. He is professional and is particularly good at not making IT dinosaurs seem like IT dinosaurs. I recommend him to anyone who needs a trustworthy IT support person.

Rated 5 out of 5 stars

Geoff came to diagnose why my PC was not powering up despite a new power supply having been installed. We also discovered the internal hard drives were failing. Geoff diagnosed an intermittent fault w... See more

Rated 5 out of 5 stars

Geoff will always make himself available as soon as he can - often within hours of calling him. He is knowledgeable, polite, friendly, and his invoices don't induce too much of a shock. I have every... See more

Rated 5 out of 5 stars

Jeff arrived on time, and worked through all our issues competently, efficiently and effectively. He picked up on some issues we had not identified - and we will move to address those in due course.... See more

Company details

  1. Computer Accessories Store

Written by the company

Mobile IT Services for all your home or business needs. We specialise in listening to your actual needs and suggesting solutions that match your business or personal computing demands and budget. We won't oversell you products that you don't need. We offer professional, timely service on-site or we can remotely access computer/s after our initial visit if you want ongoing support very quickly. With more than 25 years experience providing business computer support services and IT support, you will find we don’t offer band aid solutions – we want to get to the heart of the problem quickly and thoroughly, with as little computer downtime as possible. We accept most forms of payment, all our technicians carry mobile EFTPOS terminals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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4.9

All reviews

(168)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Geoff fixed the problem I had with my…

Geoff fixed the problem I had with my computer which was at times taking hours to start up. Seems the fault was that the computer was trying to open on my TV screen which was connected to my computer with an HDMI cable. He also got rid of a malware and installed anti maloware software. I was happy with the outcome.

July 1, 2021
Rated 5 out of 5 stars

Great service

Retupmoc was recommended to me by a friend and I'm glad I engaged their service. Jeff was very responsive to my computer needs and knowledgeable about how to transfer data and emails. I was most impressed by his honest approach to various options.

December 23, 2020
Rated 5 out of 5 stars

PC failing to power up

Geoff came to diagnose why my PC was not powering up despite a new power supply having been installed. We also discovered the internal hard drives were failing. Geoff diagnosed an intermittent fault with the C drive hard drive - a fractured mounting for the power supply. He remedied the C drive issue. He was thorough and personable.

August 21, 2020
Unprompted review
Rated 5 out of 5 stars

Makes IT a little less daunting

We found Jeff to be so helpful and had lots of ideas to solve our problem,all at a reasonable price. He explains things in a way that someone with very little IT knowledge will understand. Thank you for your wonderful service!

June 24, 2020
Unprompted review
Rated 5 out of 5 stars

Five-star service!

Efficient, very reasonable and courteous service and great at offering helpful advice and tips. A pleasure to deal with. Couldn't ask for more!

January 26, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, extremely patient, as I as total new beginner. Can not fault service at all. Will be ongoing for a length of time as I am very slow. Jackie.

February 28, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

I have had Retupmoc looking after my computer for 3 1/2 years, and find the service excellent, patient, and always respectful.

November 6, 2018
Unprompted review
Rated 5 out of 5 stars

Updating of computer from Windows Vista to Windows 10.

Jeff was very patient, knowledgeable, reassuring with what I had achieved but couldn't get there. It was a difficult task but he worked through it and we got all that we needed to. He was also able to help with another laptop and to my daughter's relief has it back and working (now able to back up her files). Thank you Jeff

October 30, 2018
Unprompted review
Rated 5 out of 5 stars

Jeff

Jeff, of Retupmoc, has provided, and is still providing, excellent service to our organisation. We are in the process of up-grading our web-site and his assistance is invaluable.

September 1, 2018
Unprompted review
Rated 5 out of 5 stars

Retupmoc - 10 out of 10

Jeff advised me of a product he could supply that dd exactly what I wanted it to do. When it fell short he massaged the situation and eventually made the product do what he had promised. He was always courteous, skilled and did his job with minimal disruption to our daily routine.

Very impressed Jeff, will certainly recommend your firm to anyone else who has my needs.

Mark Smith

June 10, 2018
Unprompted review

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