Revendo Reviews 9,317

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Was searching for a replacement for an ipad Air 2 Wifi and Cellular that lasted 10 years. Didn't want to pay full price, was mostly to be used for oncourt video analysis, Sand courts. Could easily com... See more

Rated 5 out of 5 stars

I will probably never buy new electronics again, as long as refurbished devices are available. It's so much better ethically, and to be honest, I couldn’t see a big difference between a new MacBook a... See more

Rated 5 out of 5 stars

I was looking for pre-owned Ipone, I checked all possible options like Interdicount, Manor and Tutti. Your web provides all the needed information and photos of the actual phone I choosed among what f... See more

Rated 4 out of 5 stars

You automatically changed the language to German. We use English or French. The package came quickly. The product looked as described, works satisfactorily so far. We had a little scare as it may hav... See more

Company details

  1. Cell Phone Store
  2. Computer Repair Service
  3. Computer Store
  4. Mobile Phone Repair Shop
  5. Phone Repair Service
  6. Used Computer Store

About Revendo

Written by the company

Wir sind Revendo. Wir kaufen und verkaufen gebrauchte Elektrogeräte in top Zustand (vor allem iPhones, iPads, MacBooks und Android-Smartphones). Damit sorgen wir dafür, dass die Ressourcen unserer Umwelt geschont werden.

Ein zweites Leben für deine Geräte:

Revendo wurde 2013 von zwei Freunden gegründet, um ein wachsendes Problem zu lösen: Immer mehr Smartphones und Computer landen auf dem Müll, obwohl sie noch weiter genutzt werden könnten. Gleichzeitig gibt es viele Menschen, denen ein gebrauchtes Gerät noch viel Freude bereiten würde. Diese Lücke wollten wir bei Revendo schliessen. Und so fingen wir an, gebrauchte Geräte zu kaufen, diese zu reparieren oder aufzuwerten und sie dann wieder zu einem günstigen Preis zu verkaufen. Das Konzept war erfolgreich und so zählen wir bei Revendo neun Jahre später schon mehr als 120 Mitarbeitende und 10 Filialen. Den Grundsätzen von Upcycling und Wiederverwendung sind wir dabei stets treu geblieben.

Von Apple bis Android:

Unser Grundsatz ist, dass wir zu einem fairen Preis ankaufen, günstig verkaufen und Geräte professionell reparieren. Zu Beginn haben wir uns dabei vor allem auf Smartphones und Laptops von Apple konzentriert, da diese Geräte eine top Qualität haben und zudem äusserst langlebig sind, was sie natürlich ideal für Upcycling macht. Dank unseres Wachstums können wir aber mittlerweile auch refurbished Android-Smartphones anbieten. Daher findest du bei uns neben iPhones, iPads, iMacs und MacBooks jetzt auch Smartphones von Herstellern wie Samsung und Huawei in unserem Sortiment. Neben gebrauchten Geräten verkaufen auch jede Menge Zubehör wie Smartphone-Cases, Schutzfolien, Taschen und noch viel mehr. Das Zubehör ist neu, wir nehmen aber vorzugsweise Hersteller ins Zubehör-Sortiment, die sich ebenfalls für Nachhaltigkeit und Wiederverwendung einsetzen.

Persönlicher Kontakt in Filialen – gerade bei gebrauchten Geräten:

Der persönliche Kontakt zu unseren Kunden ist uns sehr wichtig. Gerade beim Kauf eines gebrauchten Geräts will man dieses gerne mal vor Ort sehen, es in die Hand nehmen und vielleicht auch die eine oder andere Frage stellen. Dieses Bedürfnis unserer Kunden haben wir schon früh erkannt und daher neben dem Online-Verkauf auch viel Energie in den Aufbau unserer Filialen gesteckt. Diese erlauben es uns, unsere Kunden vor Ort von unserem Service zu überzeugen, das beste Gerät für sie zu finden und so Vertrauen aufzubauen. In der Schweiz sind wir mittlerweile mit 9 Geschäften vertreten. Letztes Jahr haben wir zudem mit unserer Filiale in Wien den ersten Schritt ins Ausland gewagt.

Übrigens bleiben wir auch bei der Einrichtung der Filialen unserer Philosophie treu und setzen bei der Inneneinrichtung auf ausrangierte Objekte und wiederverwendete Materialien. So können wir den Kunden unser Upcycling-Konzept auch in den Geschäften näher bringen.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

My order was accepted but not processed

My order was accepted, my payment as well but when I called after 5 days to inquire where my order was I was informed that there had been an issue with the order which erroneously had not been processed and the iPhone I ordered was no longer available.

May 21, 2023
Revendo logo

Reply from Revendo

Hello Peter,

Thank you for taking the time to rate us and our service.

We are very sorry that such an incident occurred with your order.

We sincerely apologize for the inconvenience.

We hope to see you again at Revendo and to convince you of our service.

Your Revendo Team

Rated 1 out of 5 stars

I have not received my phone yet

I have not received my phone yet. #170448

May 20, 2023
Revendo logo

Reply from Revendo

Hello Janett,

Thank you for taking the time to rate us and our service.

We are very sorry, you have not received your device yet. Unfortunately, there was a problem with the shipping in the system. We have now been able to send your device, so you should have it in the next 48H with you.

We sincerely apologize for the inconvenience as well as the delay.

Your Revendo Team

Rated 5 out of 5 stars

Easy and quick

All easy (online shop, buy and pay process, pick-up at the chosen location) and quick.
Pick-up at the location during lunch time was very quick and very friendly / familiar.

May 19, 2023
Rated 1 out of 5 stars

Still waiting for the iPhone case I…

Still waiting for the iPhone case I ordered…

May 19, 2023
Revendo logo

Reply from Revendo

Hello David,

Thank you for your review.

Of course we are very sorry that you have not received your case yet.

You are welcome to contact our customer service with the order number so that we can find a solution.

We wish you a good time.

Your Revendo Team

Rated 2 out of 5 stars

Paid extra for fast delivery

Paid extra for fast delivery, but wasn‘t delivered earlier than nomal and custemer service said it‘s not their fault. Very bad customer service!!!!!

May 18, 2023
Revendo logo

Reply from Revendo

Hello Kristina,

Thank you for taking the time to rate our service.

The package left our logistics early for Saturday delivery. Unfortunately, the delivery was not carried out on Saturday. Unfortunately, we can not influence this and regret that you have not received your device as expected on Saturday.

We hope to welcome you soon again with us and you with our service as products can convince.

Until then we wish you a good time

Your Revendo Team

Rated 1 out of 5 stars

İ return product Thursday and still no…

İ return product Thursday and still no email or money back about returning still waiting

May 12, 2023
Revendo logo

Reply from Revendo

Hello Deniz,

thank you for rating us and our service.

We are of course very sorry, there has been delay with the payment of a return. Of course we try to process the whole thing as soon as possible.

We would be happy to welcome you back soon.

Your Revendo Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, readonable prices for 2nd hand products. Reusing phones to give them more mileage is keeping them from getting e-waste.

May 7, 2023

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