Was searching for a replacement for an ipad Air 2 Wifi and Cellular that lasted 10 years. Didn't want to pay full price, was mostly to be used for oncourt video analysis, Sand courts. Could easily com... See more
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I will probably never buy new electronics again, as long as refurbished devices are available. It's so much better ethically, and to be honest, I couldn’t see a big difference between a new MacBook a... See more
I was looking for pre-owned Ipone, I checked all possible options like Interdicount, Manor and Tutti. Your web provides all the needed information and photos of the actual phone I choosed among what f... See more
You automatically changed the language to German. We use English or French. The package came quickly. The product looked as described, works satisfactorily so far. We had a little scare as it may hav... See more
Company details
- Cell Phone Store
- Computer Repair Service
- Computer Store
- Mobile Phone Repair Shop
- Phone Repair Service
- Used Computer Store
About Revendo
Written by the company
Wir sind Revendo. Wir kaufen und verkaufen gebrauchte Elektrogeräte in top Zustand (vor allem iPhones, iPads, MacBooks und Android-Smartphones). Damit sorgen wir dafür, dass die Ressourcen unserer Umwelt geschont werden.
Ein zweites Leben für deine Geräte:
Revendo wurde 2013 von zwei Freunden gegründet, um ein wachsendes Problem zu lösen: Immer mehr Smartphones und Computer landen auf dem Müll, obwohl sie noch weiter genutzt werden könnten. Gleichzeitig gibt es viele Menschen, denen ein gebrauchtes Gerät noch viel Freude bereiten würde. Diese Lücke wollten wir bei Revendo schliessen. Und so fingen wir an, gebrauchte Geräte zu kaufen, diese zu reparieren oder aufzuwerten und sie dann wieder zu einem günstigen Preis zu verkaufen. Das Konzept war erfolgreich und so zählen wir bei Revendo neun Jahre später schon mehr als 120 Mitarbeitende und 10 Filialen. Den Grundsätzen von Upcycling und Wiederverwendung sind wir dabei stets treu geblieben.
Von Apple bis Android:
Unser Grundsatz ist, dass wir zu einem fairen Preis ankaufen, günstig verkaufen und Geräte professionell reparieren. Zu Beginn haben wir uns dabei vor allem auf Smartphones und Laptops von Apple konzentriert, da diese Geräte eine top Qualität haben und zudem äusserst langlebig sind, was sie natürlich ideal für Upcycling macht. Dank unseres Wachstums können wir aber mittlerweile auch refurbished Android-Smartphones anbieten. Daher findest du bei uns neben iPhones, iPads, iMacs und MacBooks jetzt auch Smartphones von Herstellern wie Samsung und Huawei in unserem Sortiment. Neben gebrauchten Geräten verkaufen auch jede Menge Zubehör wie Smartphone-Cases, Schutzfolien, Taschen und noch viel mehr. Das Zubehör ist neu, wir nehmen aber vorzugsweise Hersteller ins Zubehör-Sortiment, die sich ebenfalls für Nachhaltigkeit und Wiederverwendung einsetzen.
Persönlicher Kontakt in Filialen – gerade bei gebrauchten Geräten:
Der persönliche Kontakt zu unseren Kunden ist uns sehr wichtig. Gerade beim Kauf eines gebrauchten Geräts will man dieses gerne mal vor Ort sehen, es in die Hand nehmen und vielleicht auch die eine oder andere Frage stellen. Dieses Bedürfnis unserer Kunden haben wir schon früh erkannt und daher neben dem Online-Verkauf auch viel Energie in den Aufbau unserer Filialen gesteckt. Diese erlauben es uns, unsere Kunden vor Ort von unserem Service zu überzeugen, das beste Gerät für sie zu finden und so Vertrauen aufzubauen. In der Schweiz sind wir mittlerweile mit 9 Geschäften vertreten. Letztes Jahr haben wir zudem mit unserer Filiale in Wien den ersten Schritt ins Ausland gewagt.
Übrigens bleiben wir auch bei der Einrichtung der Filialen unserer Philosophie treu und setzen bei der Inneneinrichtung auf ausrangierte Objekte und wiederverwendete Materialien. So können wir den Kunden unser Upcycling-Konzept auch in den Geschäften näher bringen.
Contact info
Güterstrasse 133, 4053, Basel, Switzerland
- info@revendo.ch
- revendo.com
4.5
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 24 hours
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Very fast delivery
Very fast delivery. My Kids are happy it was a birthday presence. Quality, look and feel are very good though certain things can only be judged after a while. Overall very satisfying.
June 23, 2023
The packet came without cable and…
The packet came without cable and remote control. The device was scratched.
June 22, 2023
Reply from Revendo
Hello David,
Thanks for your time as well as your feedback.
The order you placed with us is without the accessories. Also it is obvious that the box is declared with "Significant signs of use".
The whole thing is also so evident on your invoice.
We wish you a nice day
Your Revendo Team
I did not receive the ordered product
I did not receive the ordered product. It got stolen on the way.
June 21, 2023
Reply from Revendo
Hello
thank you very much for your feedback.
We are very sorry, the package was stolen after delivery by the post office.
However, we hope to welcome you back to Revendo.
Your Revendo Team
Satisfied
So far i'm very happy with choosen Revendo for buying a second hand macbook air...good condition for a reasonable price.
June 14, 2023
Super smooth and professional experience
Super smooth and professional experience - was looking for a backup device and got a phone in mint condition as well as all the advice I needed to ensure a swift transition.
June 20, 2023
Friendly and comptent service
Friendly and comptent service, knowledgeable about the products and suppliers for special parts, love for the work, joy of giving individual advice to the client, politeness without being formal
June 20, 2023
A sustainability trap to avoid....
Mobile phone was not delivered because Revendo ordering system did not function. When I asked Revendo they sent it out. Received it within 3 days. Went running this Friday and it started raining. Phone caught some moisture. Display stopped working despite phone being covered. I only owned the phone for 9 weeks! Revendo denied that the display or any other component has been replaced in the phone and said there is no more warranty. How convenient... Saw a documentary about businesses in Western Europe repairing phones and selling them as “secondhand“ instead of refurbished. Not sure what happened here. I previously owned the exact same model and was very happy with it! Old model is more than 4 years old and still functions despite me dropping it numerous times and it catching moisture more than once. In sum, poor product, poor service. There are really easier ways to fight climate change than ordering a secondhand phone from Revendo!
Up-date 05/07: Funny that Revendo offers me a service technician visit only after I left this review on TrustPilot but not when I e-mailed them.
June 30, 2023
Reply from Revendo
Hello Simone,
Thank you for taking the time to rate us and our service.
We are of course very sorry about your device.
You are welcome to come by with the device so that a technician can take a look at it. Unfortunately, however, it is the case that the warranty is automatically voided in the event of water damage.
Have a nice day
Your Revendo Team
Very friendly and professional team on…
Very friendly and professional team on a mission to more sustainable consumer experience
June 6, 2023
bought online and picked the item up…
bought online and picked the item up few hours late in the store – seamless.
had to perform the data transfer to the new phone, was given some useful hints by the staff.
June 12, 2023
Online shop with responsive mail contact
I booked online but could have personal contact via email to organise a shop transfer & the pick-up in a store close to me.
June 6, 2023
We received an iPhone 11pro not working correctly
We received an iPhone 11pro where the foto system did not work at all. We sent back the GSM to Revendo in Basel. but three days after shipment receipt Revendo still told us, they did not receive it. Only after sending the shipment receipt to them, they said they received it.
After that all went vey quickly. The technical support was very good. Also the refunding was done quickly.
June 5, 2023
Reply from Revendo
Hello Karl,
Thank you for your review.
Of course, we are very sorry that it took a long time for the device to be accepted for return.
However, we are glad that we could make you a little positive with the support from our customer service as well as the fast payout.
We hope to see you again soon and wish you a good time until then.
Your Revendo Team
I bought an Iphone
I bought an Iphone: They were quick and it's working well. Their stuff is also well priced in my opinion.
May 26, 2023
Reply from Revendo
Guten Tag Lilian,
Danke, dass du dir die Zeit genommen hast, uns zu bewerten.
Das tut uns natürlich sehr leid, funktionieren deine Airpods nicht wie gewünscht.
Gerne darfst du mit deinem Anliegen so wie den Airpods bei uns vorbeikommen, damit wir es gemeinsam anschauen können.
Wir wünschen dir bis dahin eine gute Zeit.
Dein Revendo Team
Ordered 1 gadget online and picked it…
Ordered 1 gadget online and picked it up next day in a shop. Ordered another gadget and got it delivered next day to home address. Both worked fine and products are top
May 31, 2023
Great service
The service is fast and accurate. The product/article is great and very satisfying.
May 31, 2023
as ordered and fast
May 31, 2023
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